This company was known as surefire local until October 2026. They changed the name because of how horrible there reputation is on trustpilot. I signed up for a website, 3 months later still no website... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We have been using Signpost for three years. We can't say enough good things about this system! It offers a neutral platform upon which clients and prospects can share their experiences with us - wh... Ver más
La empresa ha respondido
Excellent company! Colby and Chris have been great with prompt follow-up. Their reputation management is top of the line. Well worth the $$ spent doing their Google Adwords management option. Highly... Ver más
La empresa ha respondido
I have spoken to Tyree a few times now and he has always been super helpful. I always enjoy his upbeat personality and attention to detail. Tyree has also been really helpful in making sure I have the... Ver más
Información sobre la empresa
- Empresa de automatización
- también en la categoría
- Almacenamiento en nube
- Asesor en marketing
- Proveedor de Material de Referencia Certificado (MRC)
Escrito por la empresa
Signpost is your direct line to customer connections. We are are an all-in-one communication platform that will builds connections by answering your calls 24/7. We offer the answering service, instant responses via SMS, and our Message Hub to help keep all your communications streamlined.
Información de contacto
275 7th Ave Suite 1701, 10001, New York, Estados Unidos
- 844-202-2015
- ccsupport@signpost.com
- signpost.com
3,7
Medio
109 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 33% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
very helpful
1 de diciembre de 2017
Opinión espontánea
We engaged signpost to automate our …
We engaged signpost to automate our reviews and feedback. Very pleased with the results.
30 de noviembre de 2017
Opinión espontánea
New to the service but have been …
New to the service but have been treated professionally and am happy so far... very hopeful that I can give them 5 stars very soon!
29 de noviembre de 2017
Opinión espontánea
Signpost is awesome!
Signpost is awesome and I’m excited to use their system!!
27 de noviembre de 2017
Opinión espontánea
Respuesta de Signpost
Thank you for your review, Ashley! We are looking forward to driving results for your business!
Difficult to cancel, does not make renewal dates clear, will not give refunds
This company forces you to call them to cancel your subscription with them. I spent an hour on the phone with them, explaining why their product didn't fit my needs and that I'm done with them and want to cancel.
They do not tell you in the account when the renewal date is. If you speak with them, they will tell you in an email. But they do not give you this information without speaking to them.
If they charge you for the service, there is no way you can receive a refund. It's "not their policy". It is apparently in their terms and conditions that they offer no refunds. My client was not aware of this policy, however. And now he has paid another $270 for a service he was not using, and will definitely not be using any longer. The only reason he still had the service at all is because he felt coerced into keeping it. I thought it was just his personality being soft. Then I dealt with the aggressive tactics Signpost employs to retain their dissatisfied users. No wonder he felt guilty canceling.
If Signpost has to resort to such methods to keep customers from canceling, something must be terribly wrong with their service. Apparently I'm not the only one who thinks it's vastly overpriced for the service they provide. Even that would not bother me nearly as bad if it weren't for the shady business practices and no refund policy.
Worth is determined by ROI. If someone can get enough ROI out of this service to justify the high price tag, more power to them. However, based purely upon the difficulty in dealing with the company and the no refund policy, I recommend customers seeking a CRM stay away from Signpost.
10 de mayo de 2017
Opinión espontánea
Easy automated marketing for small businesses
Signpost is a great tool for small businesses to automate their marketing. They have a great referral and loyalty program, and helps drive tons of positives feedback and online reviews for businesses. It's great to see these complicated and manual marketing tasks made easy.
1 de julio de 2015
Opinión espontánea
Incredible company!
Empowering local businesses to get and keep more customers. Automatically.
29 de junio de 2015
Opinión espontánea
La experiencia Trustpilot
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