I wanted to express my satisfaction with the customer service. After receiving the wrong item, I received the correct one very quickly. I have rarely experienced such prompt and friendly service. I... Ver más
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Consulta las opiniones de los clientes
For customers from the EU not recommended due to high customs fees that have to be paid on top of the high prices of the products. I had to pay nearly 17 Euros extra. Return from the EU have an add... Ver más
La empresa ha respondido
Absolutely love Silke London silk hair wrap!! There is no hype in this product. The reviews are spot on accurate. This is the best hair wrap that I have ever purchased, it is well worth the price. M... Ver más
La empresa ha respondido
Placed my order with black friday code and was very excited to recieve the package. Unfortunately there was another 22€ on custom fees on top no one ever mentioned. You might say stupid me, should ha... Ver más
Información sobre la empresa
- Tienda de productos capilares
- también en la categoría
- Proveedor de productos de belleza
- Tienda de accesorios de moda
Escrito por la empresa
SILKE London | The original 100% silk hair tools brand. We invent clever solutions that make having beautiful hair effortless, without damage.
Información de contacto
PO Box 79849, N21 9GY, London, Reino Unido
- team@silkelondon.com
- silkelondon.com
4,1
Muy bueno
128 opiniones
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Have been using silk turban for 6 years…
Have been using silk turban for 6 years now🤗 Just a game changer for me 🥰 I have fine tends to frizz hair & this keeps it straight & shiny ❤️ If I don’t put it on I always regret it the following morning ❤️❤️
26 de noviembre de 2024
Opinión espontánea
Respuesta de SILKE London
Hi Elizabeth,
Thank you so much for your wonderful review and for being a loyal customer! It’s great to hear that your SILKE Hair Wrap has helped to keep your hair smooth and shiny!
Kindest,
- The SILKE Team x
Amazing product
This is my 4th silk wrap, absolutely love the product! I have full head scalp bleach so use it to protect my hair and it works amazing, I recommend it to everyone!
20 de noviembre de 2024
Opinión espontánea
Respuesta de SILKE London
Hi Amy,
Thank you for taking the time to share your experience with SILKE! We’re thrilled to hear that the SILKE Hair Wrap has become such an essential part of your routine.
Your recommendation means the world to us!
Kindest,
- The SILKE Team x
This SILKE product changes your hair…
This SILKE product changes your hair behavior immediately …it’s hard to believe ..but it is obvious ..as soon as you use the silk turban for just one night sleep
16 de noviembre de 2024
Opinión espontánea
Respuesta de SILKE London
Hi Madison,
Thank you so much for your feedback! We’re thrilled to hear that you noticed such an immediate difference in your hair after just one night with the SILKE Hair Wrap. It’s incredible to know it’s had such a positive impact on your hair behaviour—this is exactly why we do what we do!
Kindest,
- The SILKE Team x
The scrunchies are amazing
The scrunchies are amazing. They do exactly as they say on the tin. No more broken hair and so soft and easy to use
Thankyou Silke 👏👏
13 de noviembre de 2024
Opinión espontánea
Respuesta de SILKE London
Hi Nicola,
Thank you so much for taking the time to share this review!
We're so happy to hear that the scrunchies are living up to their promise and keeping your hair healthy and smooth. We really appreciate you taking the time to share your experience.
Kindest,
- The SILKE Team x
These scrunchies are amazing!!
These scrunchies are amazing!!! Packaging was lovely and I can definitely notice less damages to my hair when i’m tying it up, usually the kinks in my hair stay forever but with these scrunchies you can tell they're better for your hair!! Speedy delivery too X
12 de noviembre de 2024
Opinión espontánea
Respuesta de SILKE London
Hi Paget,
Thank you so much for taking the time to share this review!
We're thrilled to hear that you love the scrunchies and that they're helping keep your hair healthy and looking great. We truly appreciate your support, and we're so happy you chose Silke. If you need anything else, don't hesitate to reach out.
Kindest,
- The SILKE Team x
Good customer service
I was a bit disappointed that the shiny side of the silk is not on the inside of the cap but when I voiced my concerns the company immediately got in touch with me and offered a full refund for the item. Great customer service!
4 de noviembre de 2024
Opinión espontánea
Respuesta de SILKE London
EDIT 14/11/24 - Hi Mia, we were able to request your email from Trustpilot and have been able to locate your order. We'll be in touch promptly to address your concerns in more detail 😊 The SILKE Team
Hi Mia,
Thank you for sharing your feedback.
We take all customer concerns seriously; however, we have no record of your order in our system. We would appreciate the opportunity to look into this further. Please contact us at team@silkelondon.com with your order details so we can investigate.
We value transparency and are confident in the quality of our products. If there has been any misunderstanding, we are more than happy to assist you directly.
Kindest,
- The SILKE Team x
Amazing
I purchased a Silke London hat for my hair and it is amazing. Since I’ve been wearing it at night my hair no longer needs washing every other day. I’ve also noticed it’s growing and not breaking.
I’ve also bought the hair ties which I wear daily.
Definitely try you will see a big difference.
1 de septiembre de 2024
Opinión espontánea
Respuesta de SILKE London
Hi Androulla,
Thank you so much for taking the time to leave this review! We’re so happy to hear that your SILKE London Hair Wraphas made such a difference in your hair routine, helping it stay clean longer and even reducing breakage.
Your recommendation means so much to us. If you ever have any questions or need assistance, don’t hesitate to reach out—we’re here to help!
Kindest,
- The SILKE Team x
Delivery was super fast and I’m in love…
Delivery was super fast and I’m in love with my hair wrap!
22 de octubre de 2024
Opinión espontánea
Respuesta de SILKE London
Hi Anisah,
Thank you so much for taking the time to share your experience!
We’re so happy to hear that your delivery arrived quickly and that you’re in love with your hair wrap! Your support means so much to us.
Kindest,
- The SILKE Team x
What did I do before my silke hair wrap?!
Genuinely love my silke hair wrap so much!! I now wear my silke hair wrap every single night without fail as it allows me to wake up with healthy looking hair with no knots
21 de octubre de 2024
Opinión espontánea
Respuesta de SILKE London
Hi Emily,
Thank you for taking the time to leave this review!
We’re thrilled to hear that you love your SILKE and it has become such an essential part of your nighttime routine, helping you wake up with healthy-looking hair and no knots!
Kindest,
- The SILKE Team x
Hair saviour
I have been wearing Silke London’s silk turban since the product launched. Going to bed with the turban on, is part of my nightly bed time routine. It’s made a huge difference to my har: it’s thicker, stronger, healthier, it holds it’s style for longer, which means I don’t need to re-style my hair with heat in between washes. As someone going through the menopause and suffering from night sweats, it’s great, as it keeps your hair protected. I’ve repurchased it several times over the years and wouldn’t be without it.
21 de octubre de 2024
Opinión espontánea
Respuesta de SILKE London
Hi there,
Thank you so much for taking the time to share this review!
We’re so glad to hear that the SILKE London Hair Wrap has become an essential part of your nighttime routine and that it has contributed to your hair’s thickness, strength, and overall health.
It's wonderful to hear how our product has made a difference in your life. Thank you for your loyalty and for repurchasing over the years—we’re honoured to be part of your hair care journey! If you ever need anything or have more feedback to share, we’re always here for you!
Kindest,
- The SILKE Team x
The most beautiful silk products
The most beautiful silk products! I have thin hair that seems to break really easily but after using the silke hair wrap and the silke hair ties and my hair has never looked so smooth and grows so much better. My hair also used to get greasy quite easily overnight but using the silke hair wrap makes my hair much less greasy and I’m having to wash it less! Simply the best silk products out there for hair!
19 de octubre de 2024
Opinión espontánea
Respuesta de SILKE London
Hi Polly,
Thank you so much for taking the time to leave this review! We’re thrilled to hear that our products have made such a positive impact on your hair, helping it to look smoother and grow better whilst reducing greasiness overnight.
Your kind words mean so much to us, and we’re so glad you’ve found the perfect silk products for your hair care routine! If you ever have any questions or need assistance, feel free to reach out—we’re here to help!
Kindest,
- The SILKE Team x
Silke has transformed my hair
Silke has transformed my hair, I can't live without it, cook, clean , bath sleep I've always got it on, even wore to the beach. I had such damaged hair from constant blow drying highlights etc, and thank to Silke my hair is damaged free and lovely
30 de noviembre de 2023
Opinión espontánea
Respuesta de SILKE London
Hi Helen,
Thank you for taking the time to share your experience of SILKE!
We’re absolutely thrilled to hear that SILKE has transformed your hair and become such an essential part of your daily routine!
Your support means the world to us, and we’re so happy to have you as part of the SILKE family! If you ever need anything or have more to share, don’t hesitate to reach out.
Kindest,
- The SILKE Team x
Quality products, great for gifting
Bought a hair wrap and the heatless curler for my partner for a special occasion and she absolutely loves them. Packaging looks great, products look to be top quality, and prompt delivery. Highly recommend!
18 de octubre de 2024
Opinión espontánea
Respuesta de SILKE London
Hi Dave,
Thank you for taking the time to leave this review!
We’re thrilled to hear that your partner loves her SILKE Hair Wrap and Heatless Curler - what a lovely gift!
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments!
Kindest,
- The SILKE Team x
Must buy hair ties!
I received some of the SILKE London hair ties as a gift last year and I absolutely love them! They’re so incredibly soft on my hair. I haven’t used any other ties since! I’m now trying to collect more of the colours to match my outfits.
18 de octubre de 2024
Opinión espontánea
Respuesta de SILKE London
Hi Hana,
Thank you so much for taking the time to share your experience of SILKE!
We’re delighted to hear that you’ve been enjoying your SILKE Hair Ties since receiving them as a gift. It’s wonderful to know they’ve become your go-to for your hair, and we love that you’re collecting more colours to match your outfits.
If you ever need help picking out new colours, we’re always here for you!
Kindest,
- The SILKE Team x
A 10/10 product!!
Such an incredible product! Love the feel of it and amazing quality. Gives me gorgeous curls without sizzling my hair, which I love❤️would absolutely recommend if you want your hair to look gorgeous but ensure you’re caring for it in the long term!
17 de octubre de 2024
Opinión espontánea
Respuesta de SILKE London
Hi El,
Thank you so much for taking the team to share your experience of SILKE!
It’s wonderful to know that you’re achieving gorgeous curls without damaging your hair! Your recommendation means so much to us as we’re dedicated to helping our customers care for their hair!
Kindest,
- The SILKE Team x
Love
Love! I have bleached hair and the heartless curlers have really helped me to avoid any extra damage and have easy to do perfect curls at the same time. Hair ties are great for long shifts, no kinks and no headaches x
17 de octubre de 2024
Opinión espontánea
Respuesta de SILKE London
Hi Isabelle,
Thank you so much for taking the time to leave this review!
We’re thrilled to hear that the SILKE Heatless Curler has helped you avoid extra damage while still achieving those perfect curls.
If you ever have any questions or queries don’t hesitate to reach out—we’re always here to help!
Kindest,
- The SILKE Team x
I will not sleep without it! Beautiful and luxurious products that are part of my everyday!
The silke hair wrap is a non negotiable in my bedtime routine. It sweeps the hair off my face, stops all the loose strands falling on my pillow during the night, and I wake up with it feeling smooth and protected. I have been using the wrap for over 6 years and feel naked without it. It also helps that it is made beautifully and has such a luxurious feel to it. Even the packaging is beautiful, which I've kept and used as a trinket holder. I also love the hair ties and have been using the same set for over two years - they haven't lost their elasticity and are perfect for me as I tie my hair up all the time for the gym and feel happy knowing I'm not damaging it. I couldn't dream of going back to those old elastic band style ties!
This brand is cool, luxurious, relevant and GENUINELY WORKS.
5 de abril de 2024
Opinión espontánea
Respuesta de SILKE London
Hi Alexandra,
Thank you so much for taking the time to share your experience of SILKE!
It’s incredibly rewarding to hear that your Silke Hair Wrap has been an essential part of your bedtime routine over the years. We love that it not only keeps your hair smooth and protected, but also adds a touch of luxury to your nights.
We’re also thrilled to hear that your SILKE Hair Ties are still going strong after two years! It’s so important to us that our products stand the test of time.
Thank you for your kind words about our brand—it’s customers like you who inspire us to keep doing what we do.
Kindest,
- The SILKE Team x
Silke = Silky Hair
Silke = Silky Hair
I use the silke hat religiously. The reason being that I have noticed a huge difference in my hair's texture and overall quality. My biggest problem was frizzy hair in humid conditions, this has also been remedied. I give this product 10 out of 10.
17 de octubre de 2024
Opinión espontánea
Respuesta de SILKE London
Hi Helen,
Thank you so much for your taking the time to leave this review!
We're thrilled to hear that you have noticed such a positive difference in your hair’s texture and quality. It’s wonderful that it has helped with frizz in humid conditions—that’s exactly what we love to hear!
Kindest,
- The SILKE Team x
Heatless Curler
At first I was sceptical if this would work for me as I have long, thick hair. However, I now can’t go without it.
I use it just before I go to bed, it takes no longer than 10 minutes, the tighter you wrap your hair around the wand, the tighter your curls will be. I have tried the curlers with both naturally curly hair and straightened hair. For my hair, straight is better as it is less frizzy in the mornings, however, it still curls on my natural hair. I found if my hair is slightly damp the curls last longer (I use an empty spray bottle and squirt just a few drops). My hair lasts the whole day which is impressive as my hair is very heavy and curls normally drop out quickly.
It is very easy to use and saves me so much time in the mornings! I get so many compliments about this product and since 2 friends have purchased and equally love it.
I 100% recommend and use it all the time! X
17 de octubre de 2024
Opinión espontánea
Respuesta de SILKE London
Hi Sofia,
Thank you so much for sharing your detailed experience with us!
We completely understand the initial skepticism, especially with long, thick hair, but we're thrilled to hear that our product has worked so well for you! Your tips about wrapping techniques and using slightly damp hair are fantastic—thank you for passing them along.
We're so glad that our product has become such a valuable part of your routine. If you ever need anything or have any more tips to share, feel free to reach out!
Kindest,
- The SILKE Team x
Love this brand
Absolutely love my silke wrap and am a complete convert to the hair ties- would not be without one in my hair and/or on my wrist!
Customer service always exceptional.
Love this brand.
10 de octubre de 2024
Opinión espontánea
Respuesta de SILKE London
Hi Lucy,
Thanks for taking the time to leave your feedback!
We're thrilled to hear how much you're loving your Silke Wrap and Hair Ties! We're also delighted to know that our customer service has left a positive impression on you.
Your support means the world to us, and if there’s ever anything more we can do for you, don’t hesitate to reach out.
Kindest,
-The SILKE Team x
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