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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Five Stars for In-Person and Online Shopping! Having shopped online and at our local Simons retail location for clothing, linens, housewares and more, I find that the quality of the products they sel... Ver más

Valorada con 2 estrellas sobre 5

Clothes were great, but delivery was terrible. It was meant to be from a professional company but it was just a random car and they left it in the visitor parking area by a sign for our 100 unit town... Ver más

Valorada con 1 estrellas sobre 5

No customer service available, at all. My rewards amount disappeared from my account for no reason and they have not answered email, phone, chat, social media, anything. So they somehow misplaced my r... Ver más

Valorada con 1 estrellas sobre 5

Simons is a Canadian company, controlled by two brothers Peter and Ricky. This company use to house quality clothes, as for now most of it is coming from China, Pakistan, Poland.. some child labou... Ver más

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Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

133 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,7

Todas las opiniones

(133)

28 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Avoid Gift Wrapping

I've been a long time customer (for over 15 years now) and really like the quality and variety offered by Simon.

But on the other hand, there are 4 things I don't like:

1. They advertise Free Return and 100% Refund but it's not exactly true since they don't refund the shipping costs (unless they made a mistake with your order).

2. It's hard to reach an agent using their phone line 1 877 666-1840. The wait is often more than 30 minutes.

3. There are a lot of pop-up windows on their website and it's annoying. It's currently worse than ever.

4. They offer gift wrapping but the look and quality is really average. I recommend you to not use the gift wrapping option if you plan to offer an important gift.

I'm still giving 4 stars because I truely like all the brands they carry.

19 de mayo de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

foolish. selfish behaviour from cooperations

shipped with my package with canada post while they were on a strike? so now i won’t receive my package until canada post deems their no longer ‘indefinitely delayed’
how dare you. what insane nerve do you companies have to take money from people and then indefinitely delay their christmas gifts to their family? by sending through a disorganized and rude postal service.
i ordered specifically from a canadian company to allievate some of the stress from ordering internationally and now i just don’t think i’ll ever order anything online again because it’s the same story every single time. months late, damaged condition and companies that jus line their pockets and throw your package in some warehouse until they’re not longer “indefinitely delayed”
you’re disgusting. both you simons and you canada post.

17 de diciembre de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

their online service is really bad

their online service is really bad, they say they will deliver today so I took a day off from work to wait for my package, after a full day waiting they suddenly towards the end of the day change the delivery date?? Waste of time, waste of money, do not bother ordering online from them.

30 de noviembre de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Simons Cheap China wear

Simons is a Canadian company, controlled by two brothers Peter and Ricky.
This company use to house quality clothes, as for now most of it is coming from China, Pakistan, Poland.. some child labour involved ) Their shirts are bought for 8 dollars and sold at 80. Suits don't last, and their women collection are the same.
Their brand names are old collections that were not sold through previous years.
Not worth the shopping there ... even Zara or Massimo Duti makes better quality.

12 de agosto de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Online Shopping Experience

I ordered a duvet set for my son. It shipped quickly, and was in BC within 10 days. Shipping had updated information with tracking, and I received an email the minute it was delivered to the post office. I then decided a week later to order the matching sheets. They express shipped it for me free of charge and I had the order within 5 days (Ordered Dec 12, and had the order by Dec 17). The quality of the bedding is wonderful, and the colors vibrant! 100% will shop with them again.

18 de diciembre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great

It is my second purchase at Simons. I have bought clothes two months ago and home decor weeks ago. Very good quality, always well packaged and fast delivery. I am very happy with my purchases.

8 de noviembre de 2015
Opinión espontánea

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