Simon The Beekeeper Opiniones 

891
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

"StB" is my go-to place for beekeeping stuff. I find their website is easy to use, and ordering items is simple. Shipping is quick. On the very rare occasion something has been wrong with my order,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Parcel sent so quickly, best price always, ordered from Simon many times before always been best value and great customer service. Canot recommended highly enough.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is my 3rd order off Simon the beekeeper and I find it a fabulous service , price is right and it in Somerset with in 24 hour off it placing my order Thank you

La empresa ha respondido

Valorada con 1 estrellas sobre 5

We ordered amongst other things a topfeeder for a Paynes hive, as Simon the beekeeper is now the only place that you can buy them. They took our money BUT we received NO acknowledgement, when we rang... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de hobbies
  2. Tienda de ropa infantil
  3. Tienda de ropa

Escrito por la empresa

Simon The Beekeeper LTD provides cost effective beekeeping equipment. Our shop and head office is based in the East Midlands in England. Located between Leicester, Coventry and Birmingham. We have over 500 products available to purchase in store, online and we ship them worldwide. We offer free postage to all UK Mainland orders over £100. So if its beekeeping tools, clothing or hives that you need we can get them to you.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

891 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,3

Todas las opiniones

(891)

17 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ordered a buzz defender Suit- size…

Ordered a buzz defender Suit- size small as I'm 5'3 uk 10- really comfortable suit and great quality with attention to detail where it matters- went with round veil- great visibility and comfortable fit! I highly recommend Simon the beekeeper - superb, fast delivery. I will definitely use again 👏

13 de agosto de 2025
Opinión espontánea
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Respuesta de Simon The Beekeeper

Thank you so much for sharing your review with others. So happy you're loving the suit. Good luck with your beekeeping.

Valorada con 5 estrellas sobre 5

Simon the Beekeper ⭐️⭐️⭐️⭐️⭐️

I have ordered many times from Simon the Beekeeper and they always post very quickly the quality is always fantastic - the frames are well made & easy to assemble and by far best value - customer service is also over & above and Kathryn has been so helpful - a huge thank you to the team.

5 de julio de 2025
Opinión espontánea
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Respuesta de Simon The Beekeeper

Thank you so much for reviewing the business. Kathryn is loving the feedback from customers like yourself so thank you for taking the time.

Valorada con 1 estrellas sobre 5

I had a delivery of bee sryup that had…

I had a delivery of bee sryup that had leaked , I emailed company to make aware and the response I got was , rude and suggestive that I was telling the truth , they said they didn’t believe the shipment would have been delivered and I shouldn’t have accepted delivery , I was out , you can see on doorbell footage the container was empty, I’ve then had no reply in 2 weeks since I told them this Ive not asked for money back and have offered to return the container so they can see the seal is not broken , so unhappy with service wouldn’t use them again as I’ve had problems with delivery before shame

10 de junio de 2025
Opinión espontánea
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Respuesta de Simon The Beekeeper

Anyone familiar with our customer service knows this does not reflect how we operate. The DPD delivery photo clearly showed the container was intact upon arrival, despite the claim that it was empty. After reviewing the delivery image, it was clear the issue was significantly exaggerated, which is why we were unable to process the refund requested.

Valorada con 5 estrellas sobre 5

Happy repeat customer

I have put in a few orders this season and all previous ones have arrived very quickly and I’ve come to expect a very efficient service from this company. The last order was a couple of weeks ago now and was still unfulfilled this morning. I emailed them to query when I could expect delivery and within an hour or so I had a call from a lovely staff member who explained they were simply waiting on stock of a queen marking pen. She very kindly offered an alternative and said she would ensure the rest of my order is shipped by the end of the day. True to her word, it has been. I’ve had no problems with previous orders, no issues contacting them, staff have been helpful and I have been very happy with their customer service response and resolutions.

1 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

We ordered amongst other things a…

We ordered amongst other things a topfeeder for a Paynes hive, as Simon the beekeeper is now the only place that you can buy them. They took our money BUT we received NO acknowledgement, when we rang 4 days later they hadnt dispatched the order, and didnt know where it was.These peple are at best useless and dishonest Do NOT use them. We now have no feeder for a new nuc, and will stop using Paynes hives.

21 de junio de 2025
Opinión espontánea
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Respuesta de Simon The Beekeeper

We're sorry for the frustration regarding the delay, but we'd like to set the record straight.

Our order confirmations are fully automated and sent instantly to the email provided at checkout. If this wasn't received, it usually indicates a typo during checkout or that the email landed in a junk folder.

While there was a slight delay when you phoned us to check fulfilment, your order was processed and delivered to you. We are always honest and transparent with our customers, and while we apologise for the slight delay, the claim that we 'took your money' without fulfilling your order is entirely untrue.

Valorada con 1 estrellas sobre 5

No English Subtitles 👎☹️👎☹️👎

No English Subtitles what a bitter disappointment. I bought the Blu-ray but even when I turn the sound up it can be difficult to understand.
I believe that there are a huge amount of Jason Statham fans will be feeling very let down and neglected.
What about the people who really really do need English Subtitles.
Disgraceful! 👎☹️👎☹️👎☹️👎

25 de junio de 2025
Opinión espontánea
Logotipo de Simon The Beekeeper

Respuesta de Simon The Beekeeper

This a review for a film called "The Beekeeper". Please remove it from our business profile?

Valorada con 5 estrellas sobre 5

Fantastic customer service and totally brilliant

We have switched to using STB since Paynes Bees stopped selling equipment. Always a worry when you have to find someone new to trust but these are the guys. Knowledgeable, helpful and totally honest about the possible delays due to it being the best year for bees in a decade. Thanks and we will be back again, and again.

16 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am a Newby.


I am a Newby to beekeeping from the start I have gone to S.T.B for all my stuff hive and all the bits that go with starting up. My nuke is great the bees are very calm. Everyone have been helpful from Harry to the boys in the back I haven't had a bad experience.

3 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

No updates on order

Placed an order earlier in the week, with a view on getting it delivered before the weekend.
Chased the order twice and both times they could not give me a date it would be delivered.

Could even be service orientated to let me know it was going to be delayed.

Absolutely poor service. Will not be ordering anything from here again.

25 de abril de 2025
Opinión espontánea
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Respuesta de Simon The Beekeeper

Your order was dispatched the following day and we have the proof. Really not sure why you'd leave such a damaging review?

Valorada con 5 estrellas sobre 5

Bought 55 SN4 frames and foundation…best ever!

Bought 55 SN4 frames and foundation lured by the keen pricing but wary that cheapness often equates to poor quality. However, I was pleasantly surprised, the frames were perfect, and the wax foundation fitted without any fettling and the pins were provided too. Absolutely perfect - ten out of ten. I was able to assemble 11 frames in a little over 30 minutes. Kudos to Simon the Beekeeper.

18 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I'm not sure how this company makes…

I'm not sure how this company makes money with such good quality products at excellent prices. The cost of lots of packing tape must also eat into their profits as well! Over the years I have purchased hive parts, suits, tools, feed and feeders. I am pleased with all the purchases, the packaging and the speed of dispatch.

17 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Astonishingly good service

Very competitive prices and good quality products. The service was second to none. Phoned with a query and spoke with Harry who was incredibly helpful and clearly passionate about beekeeping. Placed my order on-line and it arrived within 24 hours - can you ask for anything more? Not really is my opinion and Simon the Beekeeper has just become my preferred supplier!
Many thanks. David

14 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous service

Great products, at a really great price. After watching Simon’s video demonstration I was sold on which NUC was going to be best, and ordered one. Less than 48 hours and it was at my door, having been extremely well packaged, and with frame nails also included(😲) Whole experience far exceeded my expectations and I wouldn’t hesitate to use again or recommend to others!😁

6 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service and exactly as described

Me and my partner are new to Beekeeping and purchased our first Bee suits from here. Unfortunately one of the teeth and stop fell off but after contacting the company they quickly provided us with a new suit after providing photo evidence of the fault. We have had no problems with any of the other products we have purchased and my partner even bought another suit of a different model from them recently. We will always shop here for any further products in future and the customer service was great.

8 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Settling Tank with Double…

I order a Settling Tank with Double Stainless Strainer and both arrived in under 24 hours! Both items are fantastic quality and I would happily recommend to anyone. Combined with great customer service an easily navigable web site. Its a win win every time. Thankyou so very much and I will be back.

27 de julio de 2023
Opinión espontánea

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