Dylan, was actually so wonderful. I have never had better customer service. He went above and beyond to help us get our modpack working. I will be telling all my friends how great the customer service... Ver más
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Consulta las opiniones de los clientes
Im verry new to the modding and was very confused with the proccess and dylan was incredibly helpful and got my game up and running in no time!!!!! Daddy the goat
Dylan from customer service was extremely helpful and approachable in understanding the situation aswell as frustration that we had with the node going down. Super good service and if ever I have a pr... Ver más
I was having issues dealing with getting this modpack working on my server. I got stumped and asked the customer support. Dylan did a deep dive to help me figure out the issue and really helped me out... Ver más
Información sobre la empresa
Escrito por la empresa
At SimpleGameHosting, we strive to redefine the game hosting experience with world-class customer service, high-end hardware, and a dedication to helping gamers around the globe. We prioritize our customers, which is why we aim to optimize every part of the hosting experience. Our team is passion about gaming, and we understand the importance of a stable, seamless gaming experience. That's why we've committed to offering the most reliable and simple experience in the market. Our team is always here to help with any questions, concerns, or feedback. Whether you're setting up your first server or managing a large community, we're here to ensure everything runs smoothly.
Información de contacto
PO Box 238232, 32123, Port Orange, Estados Unidos
- +13862223895
- help@simplegamehosting.com
- simplegamehosting.com
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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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Elijah saved the day
Elijah saved the day! If I do say myself this guy should get a raise!

Respuesta de SimpleGameHosting
VERY Fast responseand quick fix by Nikola!
VERY Fast response quick fix! Nikola is amazing!!!

Respuesta de SimpleGameHosting
getting back into my server
My server data was corrupted and nikola helped me get backinto my server so much thanks to her or him

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Nikola is very smart and wise passed on…
Nikola is very smart and wise they passed on knowledge that ill pass on to my kids and they will pass on to there kids for generations to come.

Respuesta de SimpleGameHosting
Very prompt and direct
Very prompt and direct answers for any of my questions. Any time I have issues, primarily due to lack of experience running a server, your team is always able to help with screenshots and tips.
Love your services. <3

Respuesta de SimpleGameHosting
genuine amazing server help
I wanted to finally upgrade to a paid server, as aternos just wasn't working for me anymore. Luckily, I ran into Dylan who helped me a BUNCH with navigating servers and how to get a farther view distance ( I really wanted to see a bunch of my world ).

Respuesta de SimpleGameHosting
to the guy/girl who helped me setting…
to the guy/girl who helped me setting up my server deserve a good review

Respuesta de SimpleGameHosting
Customer Support
Brian was quick and helpful with responses on my server set ups.

Respuesta de SimpleGameHosting
Nikola gave a Quick Response and was…
Nikola gave a Quick Response and was Highly Knowledgeable

Respuesta de SimpleGameHosting
Complex modpack
We were trying to load a complex modpack to our server. It required looking beyond what is a typical process for getting it up and running. Brian and Elijah were great. They went and found what was needed. It would have been easier for them to say that it was not a compatible modpack, but instead they made it work. My son and I are very pleased.

Respuesta de SimpleGameHosting
Very patient and knew exactly what I…
Very patient and knew exactly what I did wrong, and quickly and effectively explained to me how to fix it. (Elijah was my helper)

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A+ Service and Support
Not only did the server work exactly fine, the support (I received from Nikola) was near-instant, great, and answered any questions I had, even those not directly related to the server. Was well worth it, and would recommend you go for this if you want a modded server.

Respuesta de SimpleGameHosting
Nikola did a fantastic job
Nikola did a fantastic job. We were having a problem with the game crashing after we installed a mod. Nikola explained what the problem was and how to fix it. And it worked perfectly. Thank you so much once again!

Respuesta de SimpleGameHosting
Great Experience
I had trouble setting up a snapshot on my server, but Brian helped me out a ton and did all the work. I am very grateful.

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Dylan amazing
Dylan amazing, Dylan was able to help me with 3 issues that made me feel like i was doing something wrong. he helped and was very nice with everything he said. Helped me with everything

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Dylan was an amazing help for everything
Dylan was an amazing help sticking with me for at least and hour trying to figure out my problems and we finally got it. THEY ARE THE GOAT!!!

Respuesta de SimpleGameHosting
Nikola the GOAT…
Nikola was very patient and helped me resolve an issue ive been having for a minute quickly and kindly I felt like a noob but they were very prompt and explained exactly what the issue was 10/10 amazing the goat

Respuesta de SimpleGameHosting
amazing
amazing, sometimes i dont even know what to do and they will fix it for me and explain what the problem was.

Respuesta de SimpleGameHosting
Help me get access to my ip server…
Help me get access to my ip server after getting locked out the account
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