The young men could not do enough to help me it was so nice to talk with him and nothing seemed too much trouble thank you
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Consulta las opiniones de los clientes
Although the store did not have the mobility scooter we were hoping to see, they did show us another similar scooter and explained it carefully. We then purchased the scooter. It was available in s... Ver más
La empresa ha respondido
So easy to order, very clear website with a phone number that's not hidden away! Very friendly helpful staff who replied speedily to my phone call and Mum's brand nw rollator arrived exactly when you... Ver más
La empresa ha respondido
I didn’t receive any email telling me that my order had been dispatched or when delivery would be. My Rollz flex 2 rollator seems great quality just what I wanted. 3 stars reflect poor communicatio... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Simplelife Mobility is part of a group of companies that have been selling mobility and healthcare products for over 30 years, so we have brought together a full range of products at very attractive prices for our customers. What’s more, we constantly research and adjust our prices to be some of the best on the net, so you can be assured that you will get the very best products at competitive prices. We think that once you’ve tried Simplelife Mobility you won’t want to go anywhere else. After all, everyone wants a simplelife!
Información de contacto
WJB House, Thorns Rd, DY5 2LD, Brierley Hill, Reino Unido
- 0808 3030 022
- info@simplelifemobility.com
- simplelifemobility.com
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Amendment to order
Change made to my original order and it was made very easy by staff member James

Respuesta de Simplelife Mobility
Helpful and informed members of staff
Able to make purchase without being put under pressure and was given independent product advice.

Respuesta de Simplelife Mobility
I still did not receive my complete…
I still did not receive my complete order after 8 days of order.

Respuesta de Simplelife Mobility
First mobility scooter
Knowledgeable assistants, speed in which the item was delivered. Patience when instructions were given of how to assemble and disassemble the product

Respuesta de Simplelife Mobility
Excellent customer service from James
James from Simplelife has been very helpful and kind in answering all my questions regarding scooter hire and the how to do it when i visit their location. He is
a credit to his employers and even followed up with me today to check everything went ok. Unfortunately i couldnt make it on the day but i now know what i need to do when i do so.

Respuesta de Simplelife Mobility
Very efficient service.
Very efficient service.
Received notifications right up to delivery. Most helpful.

Respuesta de Simplelife Mobility
Showing relative how to use scooter and…
Showing relative how to use scooter and picking right one for his requirements.

Respuesta de Simplelife Mobility
3 wheel mobility scooter
Arrived a few days after order placed. It was easy to put together and seems to be robust and sturdy, Battery on charge so I have not road tested it yet. Lynda 23/09/2024

Respuesta de Simplelife Mobility
Poor communication
I didn’t receive any email telling me that my order had been dispatched or when delivery would be.
My Rollz flex 2 rollator seems great quality just what I wanted. 3 stars reflect poor communication not product quality

Respuesta de Simplelife Mobility
Our wheelchair still has not arrived…
Our wheelchair still has not arrived from you, !!!!??

Respuesta de Simplelife Mobility
A pleasure to deal with
A pleasure to deal with. Had to return first pair of slippers as a little neat for size and order a larger pair. Goods arrived swiftly and return & refund all handled promptly. Impressive customer service all round.

Respuesta de Simplelife Mobility
Excellent
So easy to order, very clear website with a phone number that's not hidden away! Very friendly helpful staff who replied speedily to my phone call and Mum's brand nw rollator arrived exactly when you said it would, just a few days later. Excellent service and will definitely be buying from you again - thank you!

Respuesta de Simplelife Mobility
Easy to find items
Easy to find items, good range of products, and efficient website.

Respuesta de Simplelife Mobility

Respuesta de Simplelife Mobility
I thought I had ordered the wrong scooter
I thought I had ordered the wrong thing. I contacted them and they were so kind and helpful. Totally reassured me. Phoned and updated me more than once on day of order.

Respuesta de Simplelife Mobility
The delivery men seemed to know nothing…
The delivery men seemed to know nothing about the scooter and took a long time to get it going.there was a big mess left in the garage where it was being set up.this was most disappointing.

Respuesta de Simplelife Mobility
Disappointed …
I never received the bronze foldable walker. You called and said you would send me a silver one free of charge while I waited for the bronze one but the one I ordered never came.
Item was not delivered
Item was not delivered, however in contacting customer services Sue dealt with my issue very quickly indeed and it was delivered the next day all in all the product is excellent communication however could be better being able to track your purchase would help I could not do this ?
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