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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The young men could not do enough to help me it was so nice to talk with him and nothing seemed too much trouble thank you

Valorada con 5 estrellas sobre 5

Although the store did not have the mobility scooter we were hoping to see, they did show us another similar scooter and explained it carefully. We then purchased the scooter. It was available in s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So easy to order, very clear website with a phone number that's not hidden away! Very friendly helpful staff who replied speedily to my phone call and Mum's brand nw rollator arrived exactly when you... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

I didn’t receive any email telling me that my order had been dispatched or when delivery would be. My Rollz flex 2 rollator seems great quality just what I wanted. 3 stars reflect poor communicatio... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad

Escrito por la empresa

Simplelife Mobility is part of a group of companies that have been selling mobility and healthcare products for over 30 years, so we have brought together a full range of products at very attractive prices for our customers. What’s more, we constantly research and adjust our prices to be some of the best on the net, so you can be assured that you will get the very best products at competitive prices. We think that once you’ve tried Simplelife Mobility you won’t want to go anywhere else. After all, everyone wants a simplelife!


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

41 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(41)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amendment to order

Change made to my original order and it was made very easy by staff member James

10 de abril de 2025
Logotipo de Simplelife Mobility

Respuesta de Simplelife Mobility

Thanks for the great review, Catherine!
James

Valorada con 2 estrellas sobre 5

I still did not receive my complete…

I still did not receive my complete order after 8 days of order.

28 de febrero de 2025
Logotipo de Simplelife Mobility

Respuesta de Simplelife Mobility

Hi Abudher

I have emailled you about this today, our courier has attempted delivery on 07/03/2025 but you weren't in. They left a card to rearrange but they are going to retry today.

Thanks

James

Valorada con 5 estrellas sobre 5

First mobility scooter

Knowledgeable assistants, speed in which the item was delivered. Patience when instructions were given of how to assemble and disassemble the product

12 de febrero de 2025
Logotipo de Simplelife Mobility

Respuesta de Simplelife Mobility

Hi Mr Simms,

Thanks for the great review! I'm happy to hear our amazing team were able to help you.

We're here for any more support you may need!

Thanks

James

Valorada con 5 estrellas sobre 5

Excellent customer service from James

James from Simplelife has been very helpful and kind in answering all my questions regarding scooter hire and the how to do it when i visit their location. He is
a credit to his employers and even followed up with me today to check everything went ok. Unfortunately i couldnt make it on the day but i now know what i need to do when i do so.

7 de febrero de 2025
Opinión espontánea
Logotipo de Simplelife Mobility

Respuesta de Simplelife Mobility

Hi Emma

Thank you so much for your lovely review. I'm glad I was able to help you :)

Have a great week, you've made mine!

James

Valorada con 5 estrellas sobre 5

Very efficient service.

Very efficient service.
Received notifications right up to delivery. Most helpful.

29 de noviembre de 2024
Logotipo de Simplelife Mobility

Respuesta de Simplelife Mobility

Thanks for the great review, Maxine!

Valorada con 5 estrellas sobre 5

3 wheel mobility scooter

Arrived a few days after order placed. It was easy to put together and seems to be robust and sturdy, Battery on charge so I have not road tested it yet. Lynda 23/09/2024

18 de septiembre de 2024
Logotipo de Simplelife Mobility

Respuesta de Simplelife Mobility

Hi Lynda

Thanks for the great review! Hope the new scooter gives you a new lease of life!

James

Valorada con 3 estrellas sobre 5

Poor communication

I didn’t receive any email telling me that my order had been dispatched or when delivery would be.
My Rollz flex 2 rollator seems great quality just what I wanted. 3 stars reflect poor communication not product quality

7 de julio de 2024
Logotipo de Simplelife Mobility

Respuesta de Simplelife Mobility

Hi Claire, Thanks for the review. I'm sorry you didn't get a dispatch confirmation.
Our courier doesn't generally offer delivery dates, similiar to Royal Mail. But we do send out a confirmation email once we have sent the item. I'm glad you like the rollator, though!
Thanks
JT

Valorada con 5 estrellas sobre 5

A pleasure to deal with

A pleasure to deal with. Had to return first pair of slippers as a little neat for size and order a larger pair. Goods arrived swiftly and return & refund all handled promptly. Impressive customer service all round.

29 de mayo de 2024
Logotipo de Simplelife Mobility

Respuesta de Simplelife Mobility

Hi Mr Ross, Thanks for the great review. I'm glad we were able to sort this out for you.

Valorada con 5 estrellas sobre 5

Excellent

So easy to order, very clear website with a phone number that's not hidden away! Very friendly helpful staff who replied speedily to my phone call and Mum's brand nw rollator arrived exactly when you said it would, just a few days later. Excellent service and will definitely be buying from you again - thank you!

2 de mayo de 2024
Logotipo de Simplelife Mobility

Respuesta de Simplelife Mobility

Hi Ms Evans, Thanks for the great review. I'm glad our fantastic team were able to assist.

Valorada con 5 estrellas sobre 5

Easy to find items

Easy to find items, good range of products, and efficient website.

2 de mayo de 2024
Logotipo de Simplelife Mobility

Respuesta de Simplelife Mobility

Thanks for the great review Mr Hayden!

Valorada con 5 estrellas sobre 5

I thought I had ordered the wrong scooter

I thought I had ordered the wrong thing. I contacted them and they were so kind and helpful. Totally reassured me. Phoned and updated me more than once on day of order.

12 de marzo de 2024
Logotipo de Simplelife Mobility

Respuesta de Simplelife Mobility

Hi Dawn
I'm glad our great team were able to support you. and I'm glad you were given an update on the delivery.

We're always here to help :)

thanks
James

Valorada con 2 estrellas sobre 5

The delivery men seemed to know nothing…

The delivery men seemed to know nothing about the scooter and took a long time to get it going.there was a big mess left in the garage where it was being set up.this was most disappointing.

27 de febrero de 2024
Logotipo de Simplelife Mobility

Respuesta de Simplelife Mobility

Hi Mrs Rosser,
I'm really sorry to hear that. I'm looking into this now and will come back to you with an answer. I agree this is not good enough and I will deal with it appropriately.

thanks

James

Update: I have spoken to the person responsible for booking the delivery on this. Jon has let me know this was fed back to the courier. I'm really sorry again.

Valorada con 3 estrellas sobre 5

Item was not delivered

Item was not delivered, however in contacting customer services Sue dealt with my issue very quickly indeed and it was delivered the next day all in all the product is excellent communication however could be better being able to track your purchase would help I could not do this ?

1 de febrero de 2024

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