Simpsons International Removals Opiniones 

Our move to Australia was both exciting and bittersweet, as we were leaving behind a home we’d lived in for over 15 years. Simpsons understood that straight away. From the very first interaction, they treated our move with care and empathy, not just as another job. Hayley kept us updated regularly and made sure we felt informed at every stage, which really helped reduce the stress. The packing crew were fantastic – careful, polite and clearly experienced. They took extra time with fragile and sentimental items, which we really appreciated. On what could have been a very emotional and stressful few days, they brought calm, professionalism and reassurance. We wouldn’t hesitate to recommend them.

Amazing service from the London team ! They wrapped my belongings to within an inch of their lives and even my huge mirrors arrived without any issues. They really took care to make sure my shipping to the USA arrived intact. It feels so good to have all of my belongings around me and makes me feel like I am at home

Our move from London to Sout Africa went incredibly smoothly thanks to Simpsons. From the video survey with John to the final collection day, everything was organised and clearly explained. The packing team were friendly and worked quickly while still taking real care with fragile items and furniture. We received regular updates while the shipment was in transit, which gave us peace of mind. Nothing was too much trouble and the whole process felt very professional.

Really pleased with the service from start to finish. The quote was clear, communication was consistent, and the team were polite and respectful in our home. Our move went exactly to plan and all our items arrived safely. A very reliable company.

Simpsons handled our relocation overseas and made what could have been a stressful experience feel straightforward. Hayley kept us updated on timings and paperwork, and the crew on the day were punctual and efficient. Everything was wrapped and loaded carefully and we felt confident our belongings were in safe hands. Would definitely recommend them for international moves.

From the first visit by a Simpsons representative, I felt that this was a professional company that I could trust. The confusing process of getting a quote to move almost everything from my UK home to a Miami location was a big decision. I compared 6 moving companies. I chose the right one. They were clear and answered my many questions over numerous phone calls. The packers were quick and careful. Clearing customs wasn’t a problem. Everything arrived safely. I recommend this company totally.

John, Haley and the Removal Team were great. They packed our house up in a morning and when we used less space than quoted we were refunded. Made the entire experience well worth it and I would highly recommend using them.

Professional, reliable and easy to deal with. Our belongings arrived safely and the whole process felt well managed.

Excellent service from start to finish. The team were punctual, professional and very organised. Our move went exactly as planned.

The crew led by Scott were very good definitely knew their stuff. Very professional and very quick and approachable answered any questions we had . I would suggest any future customers to allow them to take the items back to their facility to enable them to pack more efficiently as we did
Overall VERY happy with the service . Everything taken care of and kept in the loop all of the time.

Simpsons have been fantastic

They have provided fantastic customer service throughout. They visited our house for a quote, gave us various bits of advice along the way, and were professional and friendly when packing up and removing our belongings. The team are super responsive and always available to support.

Moving overseas is something I've done before, but this time Simpsons made it an absolute doddle. Right from the get go, the quote was honest and clear and then the rest of the team just made everything easy. The service from the office was attentive and stress-free. If you're thinking of relocating abroad then Simpsons is definitely the way to go - I'd highly recommend them.

Big thanks to the Simpsons team for our move to Dubai. The communication from start to finish was spot on and then on moving day the crew showed up bang on time, were super organised and were as professional a bunch as you'd want them to be. Not a single hitch to report.

Our experience with Simpsons was perfect. John and Hayley helped us through every step of the way, answered all of our random questions and kept us up to speed right from the initial quote to the big day when they collected our stuff. The packing team that turned up were as slick as you'd want - did their job efficiently and still managed to be polite and respectful too.

The Simpsons made our move from the UK to Australia really easy - completely stress-free as it should be. Our rep, Hayley in the office was a lifesaver - kept us fully in the loop and was as patient as you'd want her to be when we had a million questions - and the crew took great care when packing everything up for us. Clear communication and professionalism all the way, we were really grateful for that.

I can’t recommend Simpsons enough! I have moved many times over the years and this is my second move with Simpsons. They give you all the information you need from documents to customs advice, the crew were amazing and did all the hard work, as well as the staff in the office. No question is a silly question and they really do go above and beyond to help you the whole way! The delivery of our shipment was quick and was delivered right into our new home with no damages either! Thank you simpsons, I will ensure to recommend you and I hope this review helps others in their relocation removal company of choice!

The office and packing team were amazing, and I cannot fault their service.
I would highly recommend them for shipping belongings.

My experience with Simpsons International Removals was deeply upsetting and wholly unprofessional. Despite having paid a substantial deposit, I was subjected to cold, aggressive, and threatening emails that placed extreme pressure on me as a vulnerable senior woman. There was no empathy, no understanding, and no attempt at humane customer service—only intimidation.
Their communication style was shockingly harsh and legalistic, designed to frighten rather than assist. This caused enormous and completely unnecessary stress. At no point did they demonstrate any care for the wellbeing of their customer.
They were consistently unable to provide a clear or reliable expected arrival date for my goods. Weeks went by with vague, non-committal updates and no precision whatsoever. Communication delays were routine, and any information provided was minimal and unhelpful.
To make matters worse, I was suddenly presented with a substantial invoice to “release” my own goods, a cost that had never been disclosed upfront. This felt like nothing short of blackmail—pay up or remain separated from your own belongings. Being forced into this position after I had already settled the entirety of an enormous bill is indefensible.
When delivery was finally approaching, they asked me to specify days I was not available to receive my shipment. Astonishingly, they then booked delivery on one of those exact days, offering no alternative and threatening additional charges if I delayed. At the time, I was out of state and had no choice but to ask a neighbor to step in—an entirely avoidable situation created solely by their rigidity and disregard.
This company operates with aggression instead of service, pressure instead of professionalism, and threats instead of support. The experience was unreasonable, incredibly stressful, and frankly demeaning. I would strongly caution anyone—especially seniors or anyone in a vulnerable position—to think very carefully before entrusting their belongings to Simpsons International Removals.

This was the shipment of the personal possessions of a UK individual who had moved to the USA. The team provided great help in getting the paperwork straight at the start and also doing the inventory for US customs. The team that did the pick up were polite and helpful and made it easy. Highly recommended. Pricing seemed very fair for an international move into the US.

Our move from the UK to Australia is far less stressful with Simpsons organising our shipping. We haven't yet left the UK, so fingers crossed everything arrives, but the experience so far has been very positive. The staff in the office - Hayley and Hayley - are patient and professional, helpfully checking in along the way. A lady came to our house to double check everything we were taking, and gave us good advice. The removalists were efficient and organised. And the price was also good - thank you, SImpsons, for a great job so far.