Sjtools Opiniones 71

TrustScore: 2.5 sobre 5

2,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Very poor. Order placed 12 days ago and still not received. Customer service will not answer their phones or reply to emails. Will not use again and could not recommend

La empresa ha respondido

Valorada con 2 estrellas sobre 5

The product was excellent and enabled completion of restoring damaged picture frames. Found getting in contact with SJ tools almost impossible- in order to check item despatch and arrival details.... Ver más

Valorada con 1 estrellas sobre 5

Ordered a garage item 4 days before Christmas. I requested delivery by their 2-3 delivery express delivery at an extra cost. I received a email the next day stating item was being prepared for deliver... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Received a damaged item, which was eventually replaced. Email responses can be a little slow compared to others and sometimes need a second prompt or chase up. I sense that their friendly customer ser... Ver más


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

71 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 83% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Not received my order and no…

Not received my order and no correspondence from them to let me know I ordered 6 items but only got 2 and had no communication from them to let me know why

19 de abril de 2024
Opinión espontánea
Logotipo de Sjtools

Respuesta de Sjtools

Hi Alan Your order was shipped on 29th April and was delivered by Royal Mial on the 1st May. Tracking number: FL843965450GB
Kind regards
Sam

Valorada con 1 estrellas sobre 5

No delivery and no response

I places a small order on 27th February with an expected 5 to 7 day delivery. Nothing has arrived and they seem unable to answer the phone. I will not be using them again and I suggest nobody else does either. They deserve to go out of business.

27 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A good experience

Not the lowest price advertised on the web, but unlike any others, SJ Tools actually had the (relatively unusual) item in stock. As for the tool itself (Triton TCMPL compact palm planer) the dust extraction is worse than useless, but otherwise it's well worthwhile.

8 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammers! Do not trust

Our product was meant to be delivered directly with signature upon delivery, but instead it was deserted in a public space and, predictably, then stolen. SJTools refused to help remedy the case. They were not only incredibly rude over various emails, but they then abruptly ended communication and would not respond to us. Our order was worth over 350 pounds... we're still out of pocket and haven't received the product. Also, all of their positive reviews are fake, so I wouldn't be surprised if they were scammers.

29 de enero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good service

Package arrived on time and the quality appears good, not used the craft set yet. Only issue was the plastic insert holding the blades in place fell out on opening and had to be glued back in.

23 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

SJ tools had Bostik Bitumous Black…

SJ tools had Bostik Bitumous Black Paint in stock. Which is more than can be said for other retailers.
The product arrived when they said it would.
I used the Bituminous Black Paint on a part of my driveway. Underneath this part is a 'underground' storage area that gets damp. The dampness certainly won't be getting in through the ceiling (driveway) any more!
My driveway is now beautifully waterproof. Time will tell whether the paint will withstand the occasional moving and parking of the vehicle on it..

1 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Items not delivered and slow customer service

Items ordered were not delivered within the 5-7 days specified when ordering. On emailing them to enquire if my order had been posted out, it took them several days to respond and inform me that it would arrive soon. On waiting 3 more days it still had not arrived. Emailed again which took several days again to respond. They told me that they had not added my postage address, but did not indicate whether they would post my order again. Cannot reach them on the telephone to speak in person. Now been 3.5 weeks since I placed my order and still not arrived.

29 de septiembre de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

The product was excellent and enabled…above already done this.

The product was excellent and enabled completion of restoring damaged picture frames.

Found getting in contact with SJ tools almost impossible- in order to check item despatch and arrival details. On sending an email was informed unable to recognise destination and on phoning told line was busy so send an email then line went dead. So l started to think maybe this was a scam company.

7 de agosto de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Postage & delivery

We paid £20 for shipping to France, thinking that this included delivery to our door. However, I had to make 3 trips, by car, to the post office, then pay another 11€ before they would give me the parcel.

28 de julio de 2023
Opinión espontánea

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