Read an article in Mail on Sunday magazine and was interested...did the questionnaire and got totally bamboozled with emails getting me to set up an account, giving me discount codes and never actuall... Ver más
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Consulta las opiniones de los clientes
I was introduced to Skin Rocks at the start of 2026 and treated myself to a few products. I’m a 34 year old man with combination skin which is drier in winter and slightly oilier in summer.... Ver más
La empresa ha respondido
A Game-Changer for Glowing Skin ✨ The Gentle Acid has officially earned its place as a must-have in my skincare routine. Don’t be fooled by the name; while it’s incredibly kind to the skin (no ting... Ver más
La empresa ha respondido
Customer service is phenomenal - prompt replies & very helpful. I have only tried one product from Skin Rocks but it has become a staple in my routine & I have already got my refills stocked. I will d... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We Make Skincare Make Sense — Simplifying Skincare with Products that Deliver Long-Term Benefits Over Quick Fixes. Skincare For All Skin Types. Skincare Products That Work. Help Your Skin Look Your Best!
Información de contacto
London, Reino Unido
- store@skinrocks.com
- skinrocks.com
3,8
Muy bueno
1 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 57% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Disillusioned and Let Down.
My wife is an avid fan of Caroline and is alway looking at her FREAKS site so I had no hesitation to order the new kit on the 11th April for her birthday. We went away to celebrate expecting to be able to surprise my wife with her gift. When we came back, no parcel from Skin Rocks has been delivered but the £185.00 has been taken out of my account.
I have contacted the site with no response.
Credibility lost
7 de abril de 2023
Opinión espontánea
Respuesta de Skin Rocks
Hello Derek,
Unfortunately we are unable to see any contact from you and we would like to make this right. Please could you kindly email us at store@carolinehirons.com?
Team CH
Really enjoying products and app
5 de abril de 2023
Respuesta de Skin Rocks
Hi! We're so glad to hear this, thank you so much for taking the time to let us know.
Jodie - Team SR
Great product
I bought the retinoid 1…great packaging, delivery was extremely quick & the product was easy to use / had useful instructions. I specifically loved the amount of product size you should use on the top of the lid - why has no-one thought of this before?
5 de abril de 2023
Respuesta de Skin Rocks
Hello Liz, we're so happy to hear that you are loving Retinoid 1 and the information provided around this product!
Jodie - Team SR
Excellent service
5 de abril de 2023
Respuesta de Skin Rocks
Hi Sally, we're so grateful to hear that, thank you!
Jodie - Team SR
Respuesta de Skin Rocks
Hi Paula,
Thank you so much, we're very happy to hear that!
Jodie - Team SR
Great products and delivery is timely.
30 de marzo de 2023
Respuesta de Skin Rocks
Thank you for taking the time to leave us a 5 star review Kim! Lucy, Skin Rocks Team.
Respuesta de Skin Rocks
Great to hear your experience shopping with Skin Rocks is worthy of a 5 star review Jenny! Lucy, Skin Rocks Team.
Respuesta de Skin Rocks
Great to hear your experience shopping with Skin Rocks is worthy of a 5 star review Catherine-Anne! Lucy, Skin Rocks Team.
Brilliant service
Brilliant service, fast delivery and the support oil is amazing. Very happy and will be shopping with skinrocks again
29 de marzo de 2023
Respuesta de Skin Rocks
Wonderful to hear your skin is finding the Support Oil amazing Louise, its my hero product right now! Lucy, Skin Rocks Team.
Excellent
Excellent, fast processing and delivery. Great communication regarding delivery as to when/signature requirements, etc
Would not hesitate to order from Skin Rocks again.
29 de marzo de 2023
Respuesta de Skin Rocks
Thank you Mary, your 5 star review is wonderful to read! We hope you LOVE your incredible order of Skin Rocks product range. Lucy, Skin Rocks Team.
Respuesta de Skin Rocks
Thank you for your positive feedback, we hope you love your moisturiser! Lucy, Skin Rocks Team.
Respuesta de Skin Rocks
Thank you for your great feedback Magdalena, your continued support means so much. Lucy, Skin Rocks Team.
Communication was excellent
Communication was excellent. Shipping was fast. Will order again.
27 de marzo de 2023
Respuesta de Skin Rocks
Great to hear your experience shopping with Skin Rocks was worthy of a 5 star review! Lucy, Skin Rocks Team.
Good value and great products.
26 de marzo de 2023
Respuesta de Skin Rocks
Thank you Kate, your 5 star review means so much to us! Lucy, Skin Rocks Team.
Order was delivered super quick
Order was delivered super quick, within 48 hours. Beautifully packaged and the note from the founder was a lovely touch.
27 de marzo de 2023
Respuesta de Skin Rocks
Thank you for your lovely feedback Paula, we hope your skin will love your Support Oil! Lucy, Skin Rocks Team.
Really lovely product
Really lovely product. Not sure it's worth £60 and one pump is arguably not enough, otherwise I feel like I'm pulling at my skin. Lovely to use but not sure I'd buy it again at that price point.
26 de marzo de 2023
Respuesta de Skin Rocks
Hello Anna, thank you for your honest feedback. What works for one skin may not work for another and this experience is completely subjective. Of course we want you to fall in love with our products but if you decide the Support Oil isn't for you, perhaps you'll fall for another Skin Rocks product 💙 Lucy, Skin Rocks Team.
Easy to order online
Easy to order online
Quick and efficient delivery. Excellent product which works.
26 de marzo de 2023
Respuesta de Skin Rocks
Thank you so much for your excellent feedback, so happy to hear your skin is enjoying Retinoid 2! Lucy, Skin Rocks Team.
Respuesta de Skin Rocks
So happy to read you are enjoying your Support Oil and Fragrance Free Moisturiser 💚💜 Lucy, Skin Rocks Team.
Skin Rocks-Delivery
Skin Rocks all the way, delivery to California, USA is fast. Love Retinoid-2!
27 de marzo de 2023
Respuesta de Skin Rocks
Thank you so much Saul, what lovely feedback! Lucy, Skin Rocks Team.
Repeat customer
Bought twice from Skin Rocks now, and as well as the products being brilliant, they dispatch quickly, and use Royal Mail, which I prefer to other carriers as it's more straightforward to arrange redelivery if I'm not in. I use their Retinoid 1 which is easy to use and kind to my skin.
26 de marzo de 2023
Respuesta de Skin Rocks
Hello Amy, how great to hear you have already repurchased Retinoid 1! We are so happy that your skin loves this product. Thank you for your fab review. Lucy, Skin Rocks Team.
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