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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Read an article in Mail on Sunday magazine and was interested...did the questionnaire and got totally bamboozled with emails getting me to set up an account, giving me discount codes and never actuall... Ver más

Valorada con 5 estrellas sobre 5

I was introduced to Skin Rocks at the start of 2026 and treated myself to a few products. I’m a 34 year old man with combination skin which is drier in winter and slightly oilier in summer.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A Game-Changer for Glowing Skin ✨ The Gentle Acid has officially earned its place as a must-have in my skincare routine. Don’t be fooled by the name; while it’s incredibly kind to the skin (no ting... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Customer service is phenomenal - prompt replies & very helpful. I have only tried one product from Skin Rocks but it has become a staple in my routine & I have already got my refills stocked. I will d... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de productos de belleza
  2. Tienda de artículos de belleza

Escrito por la empresa

We Make Skincare Make Sense — Simplifying Skincare with Products that Deliver Long-Term Benefits Over Quick Fixes. Skincare For All Skin Types. Skincare Products That Work. Help Your Skin Look Your Best!


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 57% de las opiniones negativas

Suele tardar más de 1 mes en responder

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3,8

Todas las opiniones

(1202)

13 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very happy customer

Swift delivery and extremely happy with the results of the product so far. Would highly recommend!

26 de marzo de 2023
Logotipo de Skin Rocks

Respuesta de Skin Rocks

Hello Charlotte, wonderful to hear your skin is enjoying the Support Oil 💜 Thank you for your excellent review. Lucy, Skin Rocks Team.

Valorada con 5 estrellas sobre 5

I love Skin Rocks!

Customer service is phenomenal - prompt replies & very helpful. I have only tried one product from Skin Rocks but it has become a staple in my routine & I have already got my refills stocked. I will definitely be trying the other products soon. I have full trust in its founder Caroline Hirons & her team as they strive for efficacy, transparency & just their general ethos. Absolutely gorgeous brand, products & people all around.

24 de marzo de 2023
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Respuesta de Skin Rocks

It has been a delight to assist you Tasya, thank you so much for your 5 star review, it really does mean so much to us. We are excited for you to try other products in the Skin Rocks range and of course always here to support when you need us! Lucy, Skin Rocks Team.

Valorada con 5 estrellas sobre 5

Such great customer service

Such great customer service. There was a problem with delivery and Lucy sent out another immediately and got it in no time.
In love with the support oil

24 de marzo de 2023
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Respuesta de Skin Rocks

So happy to have been able to assist you Neil - enjoy your Support Oil 💜 Lucy, Skin Rocks Team.

Valorada con 5 estrellas sobre 5

Fantastic

As always, really easy to order and quick delivery. 5 stars!

24 de marzo de 2023
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Respuesta de Skin Rocks

Thank you for your continued support Christiana, it means so much to Team SR! Lucy, Skin Rocks Team.

Valorada con 5 estrellas sobre 5

I needed a new refill of the Retinoid…

I needed a new refill of the Retinoid 2, which is brilliant for my skin. I also got the Support oil to try and I could read that I needed it. I have never read from a brand : You don't need this.... Which is just amazing .

22 de marzo de 2023
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Respuesta de Skin Rocks

Hi Linda,
Thank you so much!! We're beyond thrilled to hear such wonderful feedback from you, so glad your skin is loving our products!
Jodie - Team SR

Valorada con 5 estrellas sobre 5

Luxurious and Effective

Caroline Hirons' advice about product and application have been spot on! I was curious to see how her own line of skincare would compare to some of the brands I've used based on her recommendations. I love the two products I purchased: moisturizer and face oil! They are rich in texture without being heavy, and the moisturizer is almost half of what I was paying but just as luxurious and effective, if not better. On both product lids she provides a circle to guide how much product to use- very clever! Delivery was fast even with international shipping. I'll be a continuing customer for sure!

20 de marzo de 2023
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Respuesta de Skin Rocks

Hello Jane, it's incredible to hear that you might prefer Skin Rocks products over your existing luxury brands - thank you for your 5 star review 💙 Lucy, Skin Rocks Team.

Valorada con 5 estrellas sobre 5

Very informative and straight forward-…

Very informative and straight forward- no faff and the shipping was really fast. I've tried the moisturiser and so far my skin loves it and there are very few things that my skin won't react to. It also makes my skin feel nice and comfortable.

22 de marzo de 2023
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Respuesta de Skin Rocks

Hello,
We're so happy to hear that, thank you so much! So glad that your skin is loving The Moisturiser, this is wonderful news.
Jodie - Team SR

Valorada con 5 estrellas sobre 5

Very easy to order

Very easy to order, and very fast delivery, great, definately order again, thankyou... 👍

21 de marzo de 2023
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Respuesta de Skin Rocks

Hello Amanda,
Thank you for your review! We're so happy to hear that and hope you are enjoying your order.
Jodie - Team SR

Valorada con 5 estrellas sobre 5

Very easy to order & was delivered two…

Very easy to order & was delivered two days later amazing product bought the skin oil & moisturiser feels beautiful on the skin & absorbs nicely usually use epionce products but think I like this more xx

21 de marzo de 2023
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Respuesta de Skin Rocks

Hey Diane,
Thank you so much, we could not be happier to hear that you are loving The Support Oil & The Moisturiser!
Jodie - Team SR

Valorada con 4 estrellas sobre 5

Placed order and it was dispatched on…

Placed order and it was dispatched on the same day which is great but I’m still waiting for DHL to deliver even though they have had it for a week which is a bit disappointing.

20 de marzo de 2023
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Respuesta de Skin Rocks

Hello Linda, I am so sorry to hear you have not received your order. I have reached out to you so that we can get this resolved for you and get your moisturiser in your hands. Lucy, Skin Rocks Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Shipping was fast and products packaged securely. The products themselves are a hit!

21 de marzo de 2023
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Respuesta de Skin Rocks

Hello!
Thank you so much for your fabulous review, we're so happy to hear that!!
Jodie - Team SR

Valorada con 5 estrellas sobre 5

A totally flawless shopping experience

A totally flawless shopping experience. The website is easy to navigate, and every product has relevant information. I love the "you need this if" tags; it is like role-based recommendations. I live in the US and had zero incidents with DHL, and my order was at my home in 3 days. Bonus points for letting me use Afterpay (Clearpay for UK shoppers)! I will totally be back for another product as I am beyond satisfied with the Skin Rocks Moisturizer and Support Oil. The moisturizer is so lush and feels so much more expensive. The oil performs wonderfully, and I layer the two for my new go-to nighttime final step.

21 de marzo de 2023
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Respuesta de Skin Rocks

Hello Julie,
Wow, this is incredible feedback, we could not be more delighted to hear this!! Thank you so much for taking the time to let us know and we are thrilled that you are loving the brand new products!
Jodie - Team SR

Valorada con 5 estrellas sobre 5

Great and fast service.

21 de marzo de 2023
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Respuesta de Skin Rocks

Thank you for taking the time to leave us a 5 star review Lauren, its wonderful to see you are ready for a Retinoid Refill 💙Lucy, Skin Rocks Team.

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