Skyscanner Opiniones 770

TrustScore: 4.5 sobre 5

4,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I highly recommend this service. Overall, it’s a service worth trying, and I confidently give it my full endorsement.

Valorada con 4 estrellas sobre 5

Skyscanner helped me track and narrow down my search for fights to Costa Rica. The filters for selecting arrival/departure times and airlines were particularly useful for this trip.

Valorada con 3 estrellas sobre 5

Even though its a good app by means there are some negatives which should be rectified. Because of the flight rate fluctuation the booking process should be without lagging. It took around three h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was the problem solving of "make my trip" when I had an issue with the ticket that switched me from an angry client to a loyal client. They dealt with it professionally and solved the issue promptl... Ver más

Información sobre la empresa

  1. Buscador de vuelos

Escrito por la empresa

Skyscanner compares cheap flights, hotels and car rental options from more providers than anyone else, helping you save more with Skyscanner.ae

Escrito por la empresa


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

770 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 96% de las opiniones negativas

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Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Booking Process

I highly recommend this service. Overall, it’s a service worth trying, and I confidently give it my full endorsement.

28 de enero de 2026
Valorada con 1 estrellas sobre 5

I’ve booked air ticket with flight…

I’ve booked air ticket with flight network through your app. Until now i haven’t received my eticket by email or message. I had called their customer service, but there is no proper response. I will never booked flights through skyscanner or recommended to anyone. Disappointed

25 de abril de 2026
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Respuesta de Skyscanner

Hello Ramiz, 

Thank you for taking the time to leave a review.

I am sorry to hear that you have not received your e-ticket from the third-party travel agent, FlightNetwork, after finding your flights on Skyscanner and are finding it difficult to contact them. 

We understand how frustrating this can be. To help provide some context, when bookings are made with online travel agents such as FlightNetwork, the travel agent will have to confirm the booking with the airline before they are able to confirm the booking and issue the tickets to the customer. Whilst this is usually quite a quick process, it can sometimes take up to 72 hours.

There can also be other reasons as to why the tickets may not have been received yet, such as technical issues on the travel provider's side or a typing error in the email address provided when making the booking, for example.  

As a travel search engine, Skyscanner does not handle or have access to any bookings. However, to help support you, I have emailed you directly. Please keep an eye out on your inbox for our email. 

Thank you once again for your time and review. 

Kind regards, 

Tegan

Valorada con 3 estrellas sobre 5

Air ticket issues

Very happy with this application

22 de abril de 2026
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Respuesta de Skyscanner

Hi Faizal,

Thank you for taking the time to share your feedback.

We’re sorry to hear about your experience with BudgetAir after finding your flights on Skyscanner.

Skyscanner is a travel comparison site and app that helps travellers compare options for flights, hotels, and car hire. Once you choose a travel provider, you enter your details and complete the booking directly with them. This means we do not have direct access to the booking, but we're always happy to help where we can. 

As you’ve already shared your account details with us, we’ve now contacted the BudgetAir team on your behalf and asked them to look into your request, and clarify your ticket's terms and conditions. We’ve also contacted you directly so we can keep you updated.

It's worth mentioning, in the meantime, that changes to a booking are usually subject to the fare conditions and the airline’s rules. As an online travel agent, BudgetAir can only make changes where the airline allows this.

Thank you again for your feedback, Faizal. We look forward to hearing from you and helping to move this forward.

Kind regards,

Luisa

Valorada con 5 estrellas sobre 5

The price that found so reasonable and…

The price that found so reasonable and incredibly cheap, unlike anything on other platforms, provides excellent comparisons between flights. I hope the trip doesn't get canceled like it did with another platform.

7 de abril de 2026

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