Skyscanner Opiniones 

903
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Dear sir Skyscanner is a great service company this is my first time to book my flight ticket through Skyscanner, but my experience is that they are very reliable, so I urged all customers to book... Ver más

Valorada con 5 estrellas sobre 5

I like the filters that helped me narrow down the flight options and pick the timings that suite me. In terms of fares, taxes, fare rules, baggage allowance, etc. the information was clear and helpf... Ver más

Valorada con 5 estrellas sobre 5

It’s about the genuine prices and convenience. Skyscanner has been our to go site whenever we plan a travel

Valorada con 1 estrellas sobre 5

I’ve booked air ticket with flight network through your app. Until now i haven’t received my eticket by email or message. I had called their customer service, but there is no proper response. I will... Ver más

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Información sobre la empresa

  1. Buscador de vuelos

Escrito por la empresa

Skyscanner compares cheap flights, hotels and car rental options from more providers than anyone else, helping you save more with Skyscanner.ae

Escrito por la empresa


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

903 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(903)

265 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

Monthly fare option not good

When selecting the month option, the prices shown by day does not reflect when you actually select the option & the fares keep jumping. If a particular fare is published on a day, then essentially that fare should be an option else I'm going around in circles

6 de julio de 2026
Logotipo de Skyscanner

Respuesta de Skyscanner

Hi Lloyd,

Thanks for taking the time to share your feedback, and I'm sorry that you've noticed a price difference in the monthly price view.

The prices shown in the monthly view are estimated prices based on recent searches made by other travelers. For popular routes with a high number of searches, these estimates are usually closer to the current live fare.

When you move to the results page, the most up-to-date “live” fares from airlines and travel agencies are always shown to ensure the highest possible accuracy. Since flight prices can change frequently and availability updates in real time, the live fare may sometimes differ from the estimate shown in the monthly view.

We aim to provide the most accurate information possible and are continuously working to improve the accuracy and clarity of this feature.

I hope this helps clarify the situation, and I've also shared your feedback internally with the relevant teams.

Thanks again for sharing your review, Lloyd. 

Kind regards,

Danny

Valorada con 1 estrellas sobre 5

The flight got changed the whole time…

The flight got changed the whole time and moving from gate to gate and ended up missing the flight and losing my tickets and money for that matter.

5 de julio de 2026
Logotipo de Skyscanner

Respuesta de Skyscanner

Hi there,

Thank you for taking the time to write a review.

We’re sorry to hear that you missed the flight you found on Skyscanner following schedule changes made by the airline. We understand how disappointing it can be when travel plans are disrupted in this way.

As you provided your email address with your review, I was able to identify that your booking was made with the travel agent FlightNetwork. I’ve contacted you directly so we can look into this further and see how we can help facilitate communication with them.

For context, Skyscanner is a travel comparison site. We help travellers compare options by showing availability and prices shared with us by airlines and travel providers. Once you choose an option, you’re redirected to the selected provider’s website to complete the booking directly with them.

This means we don’t make or manage bookings, and we don’t control airline schedules, cancellations, or changes. However, we’ll support where we can and help guide the next steps.

When you have a moment, please check your inbox and reply to my email so we can support you further. 

We're looking forward to hearing from you. 

Kind regards,

Luisa

Valorada con 1 estrellas sobre 5

I didn’t find any thing

4 de julio de 2026
Logotipo de Skyscanner

Respuesta de Skyscanner

Hello Marouf,

Thank you for taking the time to leave a review and share your feedback. 

I am sorry to hear that you were unable to find anything on our platform. The search tools on the homepage of Skyscanner's website and the Skyscanner app allow you to search for the best travel options for flights, hotels and car hire. 

Skyscanner searches billions of prices from thousands of travel providers to help users find the best deals available.

If you need further support with using our search tools or are experiencing any issues, please contact our Support team using the link below, and our team will do their best to help you. 
https://help.skyscanner.net/hc/en-gb/requests/new

Thank you again for your time. 

Kind regards, 

Tegan

Valorada con 1 estrellas sobre 5

I have bad experience 2 times with you…

I have bad experience 2 times with you recently. One was with RayyanAir, I have booked Ticket from ur application and when I went to the airport they told me you have no booking. Second time with Airarabian , to avoid what happened to me with RayyanAir I have booked with air Arabian and I have paid ticket fare and I paid also for specific seat also I have paid for sending me the reference number and booking details to avoid what happened to me before. By the way I have complained with the airline they told you didn’t paid for the seat. 🤷🏻‍♂️ date of RayyanAir was 26/06/2026 and my second experience was on 27/06/2026

26 de junio de 2026
Logotipo de Skyscanner

Respuesta de Skyscanner

Hello Mohamed,

Thank you for taking the time to leave your review. We're sorry to hear about your experience after booking flights with Rayani Air and Air Arabia. 

As a travel search engine, Skyscanner unfortunately doesn't have access to your bookings made after leaving our site. 

If you would like to provide your booking details at the link below, a member of our Support team would be happy to look into this further and see how we may be able to help.

https://help.skyscanner.net/hc/en-us/requests/new

Thanks for your time, and we hope to hear from you soon.

Kind regards,

Bea - Skyscanner Support

Valorada con 1 estrellas sobre 5

On the day I paid ticket prices my…

On the day I paid ticket prices my booking was not confirmed. But I got ticket reference and receipt. I thought booking is done.
After few days I got another email that selected booking timings are not available instead new times with booking details were sent out. When I checked my previous booking times they were now more expensive tickets.
I had no choice but to accept new booing times and amend my travel plan.

I believe this is not right , the moment you pay for tickets your flight should get confirmed

30 de junio de 2026
Logotipo de Skyscanner

Respuesta de Skyscanner

Hello,

Thank you for taking the time to share your experience. We're sorry to hear your booking didn't go as expected.

In some cases, after a booking request is submitted, the travel provider still needs to confirm that the fare and seats are available with the airline before the booking can be ticketed. This process can sometimes take up to 72 hours. 

We understand it may not be a positive experience to have to adjust your travel plans after you've already made payment, and we appreciate you bringing this to our attention. If you'd like us to look into your booking further, please contact our Support team at the link below with your booking details, and we'll be happy to investigate.

https://help.skyscanner.net/hc/en-us/requests/new

Thanks for your time, and we hope to hear from you soon.

Kind regards,

Bea - Skyscanner Support

Valorada con 1 estrellas sobre 5

Never ever come to see your site you…

Never ever come to see your site you have cut down 180.14 dhirams as your processing fee this is injusticable i have a booking from many side but your flight network  is a perfect example of cheating and frauding people who come to your side injustice inproper money taken from flight network and a cheating source company not one person is helpful  very bad experience i am an influencer of surat gujarat i will definitely make a awarness video of your cheating based company i have take a screenshot of all our chats and i m grateful that u i know how u people cheat person who accidentally come to your side by mistake doing something i make sure that i make a proper video showing that how u cheat people in the name of charges taken by your company definitely indian site and indians people doesn’t cheat like u

26 de junio de 2026
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