Skyscanner Opiniones 771

TrustScore: 4.5 sobre 5

4,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I highly recommend this service. Overall, it’s a service worth trying, and I confidently give it my full endorsement.

Valorada con 4 estrellas sobre 5

Skyscanner helped me track and narrow down my search for fights to Costa Rica. The filters for selecting arrival/departure times and airlines were particularly useful for this trip.

Valorada con 3 estrellas sobre 5

Even though its a good app by means there are some negatives which should be rectified. Because of the flight rate fluctuation the booking process should be without lagging. It took around three h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was the problem solving of "make my trip" when I had an issue with the ticket that switched me from an angry client to a loyal client. They dealt with it professionally and solved the issue promptl... Ver más

Información sobre la empresa

  1. Buscador de vuelos

Escrito por la empresa

Skyscanner compares cheap flights, hotels and car rental options from more providers than anyone else, helping you save more with Skyscanner.ae

Escrito por la empresa


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

771 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 96% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The price that found so reasonable and…

The price that found so reasonable and incredibly cheap, unlike anything on other platforms, provides excellent comparisons between flights. I hope the trip doesn't get canceled like it did with another platform.

7 de abril de 2026
Valorada con 1 estrellas sobre 5

I had booked a ticket for my wife on…

I had booked a ticket for my wife on the 10th of March, and during the current situation, I tried to cancel the ticket, but your service is totally disrupted, no response till 20.03.2026, and my ticket money is wasted.
This was the last and very bad experience .

14 de marzo de 2026
Logotipo de Skyscanner

Respuesta de Skyscanner

Hi Noor

Thanks for your review. We're sorry to hear about the issues with your wife's booking. Hello Noor,

To give some context, Skyscanner is a travel search engine that helps find the best offers on flights, hotels and rental cars. Once you’ve found what you're looking for, you’re redirected to the travel provider's site, where you make your booking directly. Unfortunately, Skyscanner doesn't have access to your bookings made after leaving our site. Therefore I believe your review would most likely be directed towards the airline or travel agent you booked with.

If you do need advice about how to contact them, you can contact our support team through the following link and they'll get back to you shortly.

https://help.skyscanner.net/hc/en-gb/requests/new 

Kind regards

Neil

Valorada con 1 estrellas sobre 5

more than 90% if the flights had…

more than 90% if the flights had different pricing and availability.

21 de marzo de 2026
Logotipo de Skyscanner

Respuesta de Skyscanner

Hello,

Thank you for sharing your experience. I am sorry to hear that your flights had different pricing and availability.

As a travel search engine, Skyscanner does not set or control the prices displayed on our site. We rely on pricing and availability data provided directly by airlines and travel agents. Prices can change frequently due to demand and availability, and in some cases, discrepancies may occur due to provider updates or technical issues.

If you notice a price difference, you can report it through our contact form. Including the URL of the search results page, your travel details, and any relevant screenshots will help us investigate more thoroughly.

You can submit the details here: https://help.skyscanner.net/hc/en-gb/requests/new

Kind regards, 

Simon

Valorada con 1 estrellas sobre 5

I will never use skyscanner for my…

I will never use skyscanner for my bookings anymore. I booked 2 tickets from Flightnetwork (through skyscanner) and were both cancelled due to recent war in the middle east.
The support team is not replying to my emails (i’ve sent 3 emails already) and they didn’t refund anything yet.
If i can choose zero stars, i wouldn’t hesitate. Worst service and very unprofessional.

28 de febrero de 2026
Logotipo de Skyscanner

Respuesta de Skyscanner

Hello Nada,

Thank you for your review, and we are sorry to hear about your experience with FlightNetwork after finding your flights with Skyscanner.

To give some context, Skyscanner is a travel search engine that helps you find the best offers on flights - but we do not take bookings or payments. Once you have found what you're looking for, you are redirected to the airline's or travel agent's site, where you make your booking directly. We, unfortunately, don't have access to bookings made after leaving our site.

The recent airspace closures in the Middle East have caused significant disruption. As a result, travel agents are currently handling a very high volume of cases, which affects their response times.

Having said that, we are keen to look into this and advise you further. I've sent you a separate email - please check your inbox.

Kind regards,

Peishan - Skyscanner Support

Valorada con 1 estrellas sobre 5

They cancelled my flight cuz the…

They cancelled my flight cuz the situations in gulf area I understand but when I emailed them to return money nobody replied me

14 de marzo de 2026
Logotipo de Skyscanner

Respuesta de Skyscanner

Hello,

Thanks for taking the time to leave us your feedback. We're sorry to hear about this.

Skyscanner is a travel search engine and we don't manage bookings from our side. You make your booking directly with the travel provider after selecting the flight you wish to book on Skyscanner.  

It sounds like you've been trying to contact your travel provider, and I am sorry you haven't received a response. 

We'd like to assist you further with this and if you could get in touch with us via the link below, someone from our Support Team will get back to you to advise further. 

https://help.skyscanner.net/hc/en-gb/requests/new 

When you complete the contact form, please confirm the name of the provider and we'll do our best to put you in contact with them. 

Thank you.

Claire - The Skyscanner Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más