The portable curtains didn't quite fit my windows as my windows have unique measurements. SleepOutCurtains did a wonderful job of hearing my concerns, and helping me to resolve the issue. I will be pu... Ver más
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Consulta las opiniones de los clientes
Great quality and look great — I love the safe, non toxic materials — and you can’t get washable blackout curtains anywhere else. I’m moving soon, and will use again for all of our bedrooms.
Their product didn't work the way I hoped, so I left a 2-star review on their website. Sleepout reps immediately contacted me and asked how they could make it right. They were patient, considerate, an... Ver más
We were given the Sleepout Blackout curtains as a gift a couple months after our first daughter was born and they were a complete game-changer. Her room became complete darkness during the day and her... Ver más
Información sobre la empresa
Escrito por la empresa
Sleepout, voted Best in Blackout by sleep experts, as the only certified-safe blackout curtains for darkness in seconds and naturally better sleep.
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Ha contestado el 85% de las opiniones negativas
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didn’t stick well
didn’t stick well. On windows. They charge 15% fee for return and make you pay for shipping
Get the larger size
I was really disappointed when I first bought this - my window is exactly the size they say should be perfect for the regular-size portable curtain (36"x56"), and while it physically fits the size of the pane, no matter what I did there was so much light leaking out all around it that it was barely better in the morning than the sheer curtains I had over it.
The company refunded me right away, which I appreciated.
There was some mildly frustrating back and forth, but eventually they suggested that maybe it was too small after all, and even sent me the larger one to try.
The larger one worked great. There's still some light at the sides (unlike all the product images), but it was dark enough that I wasn't getting woken up by the morning sun anymore. (They also sent me some little velcro plates with non-damaging adhesive you can install in the window frame, so those might be a good option if you're more sensitive to light and you don't actually need it to be portable.)
Definitely go with the larger one if your window is 36"x56".
These curtains are amazing
These curtains are amazing. Highly highly recommend them. They are also a small business so the customer service is amazing. :)
These curtains are the best!
I’ve had a bit of a mixed—but ultimately very positive—experience with Sleepout curtains.
My first order (the original version of the curtain) was absolutely perfect. It looked clean, worked seamlessly with my windows, and delivered exactly what I wanted. When I ordered a second curtain later on, I realized they had updated the design. The newer version included an extra fabric border that didn’t suit my window style as well and didn’t have the same streamlined look I loved the first time.
When I reached out to customer service, they asked for photos of the packaging, which felt a little unusual—but I understand that’s part of their process. After that, though, they handled everything quickly and really went above and beyond to make it right. They got a replacement out to me fast, and the whole situation was resolved much more smoothly than I expected.
As for the curtains themselves—they are hands-down the best blackout curtains I’ve ever used. My room is noticeably cooler, and they truly block out 100% of the light, which has made a huge difference (especially for my baby’s sleep). I also really appreciate that they’re non-toxic, which gives me extra peace of mind using them in a nursery.
Another big plus is how portable they are. I can easily take them down and bring them along when we travel, which has been incredibly helpful for maintaining sleep routines. And if you’re renting like we are, these are such a smart, non-permanent solution.
Overall, despite the design change hiccup, I would absolutely recommend Sleepout curtains.
Excellent product and customer service!
Excellent product and customer service!
Very happy customer!
Defective suction cup
One of the suction cups for my curtains was defective. Customer service sent me a brand new two pack with no questions asked.
Easy to Install, Convenient, Drape Nicely, Super Easy to Apply
We use these in our Airbnb for guests who want the blackout feature. We were unwilling to buy blackout shades because of the aesthetics with our setup. But these are perfect, and with the velcro plates pre-positioned and installed it takes guests just a minute to place the curtains.
I ws surprised how good the curtains look. They drape nicely and of course provide the blackout experience.
Suction cups hold well
Suction cups hold well. Complete blackout! Material does smell when unpacking but quickly goes away. Quality seems good.
This product has been one of the only…
This product has been one of the only products that truly was as easy and perfect as it said it was!
Very helpful!
Mel was very helpful and got my needs addressed in a timely manner
Great to block out bright street lights.
I got the portable curtains, and it was delivered within a week. The curtains are very high quality and the stitching is great. Light does not go through these. I want to thank the customer service, because there was a slight defect, and they made it right immediately. The city installed these bright LED street lights recently and these curtains are able to block it out. I feel that my sleep has definitely improved. The included suctions are very solidly built, I even just let the curtain hang by one corner during the day without it falling.
Excellent customer service
I bought the smaller size of the Sleepout blackout curtain, but it didn’t fully cover my window. The Velcro strips stop about 3 inches from each edge, reducing the total blackout width by ~6 inches. This wasn’t clear from the product photos, so I’d recommend sizing up if you need full coverage.
Customer service was excellent—I exchanged several emails with Mel, who was incredibly helpful and happy to assist. They quickly offered to send me the XL replacement ASAP since it was daylight savings.
Bottom line: Good concept, but sizing/design can be misleading. Size up. Great customer support.
Terrible experience with the company
Terrible experience with the company. I had issues with the delivery and got the run around as the shipping company recommended I reach out to Sleepout and Sleepout customer service said it was out of their hands and up to the shipping company. I still have not located my shipment after a week nor heard any update, and at this point, I'm out 200 dollars and still exhausted from waking up every night. For the price of the product, customer service was very disappointing. Would absolutely not recommend ordering.

Respuesta de sleepoutcurtains.com
I really love the blackout curtains I…
I really love the blackout curtains I bought from Sleepout. They truly do block the light really well and the product shipped really fast! I’ve had a great experience and highly recommend.
Great Product & Customer Service
They have a great product but beyond that their customer service response time is exceptional and best-in-class. I accidentally had the wrong curtain shipped and they let me keep the wrong size and sent the original size. Thanks to all that this company does!
Excellent Support
They ran out of stock of what I ordered and offered to send me an extra curtain for the trouble, very happy with the service
military deployment and missing items- amazing company
I was recently deployed and my package went missing- this company was amazing and sent me a new one even after the time frame since i was away with the military. They really have their customers backs and i will def be shopping here again!
Sketchy
I was disappointed with this product. The suction cups failed to stay in place, and for the price, I expected better quality. If you're considering a return, be sure to review their return policy carefully. I reached out to ask for a refund (shipping was deducted), which was approved—but I had to email them again over a month after returning the product to prompt the refund. They only refunded after my reminder, which is disappointing.

Respuesta de sleepoutcurtains.com
Horrible Support and Policies
They use AI for the email responses. I literally wrote an email and received a response 30 seconds later. They don't address any issues or problems either. I ordered almost 2 weeks ago and I have yet to receive notice from UPS saying that they received my order for shipment.
They say orders are fulfilled within 3-5 business days but it is total bullsh1t.

Respuesta de sleepoutcurtains.com
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