Sleepstyle Opiniones 

524
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Chesterfield footstool I ordered swatches that came quickly, the colour and quality of the material was perfect. I ordered a footstool and though there was an initial delay with the order Ashley was... Ver más

Valorada con 5 estrellas sobre 5

Ashley my phone rep, was very intensive non forceful, helping me make the right choice. The bed was quick delivary less than a week delivary guys used manners and followed instructions, packaging gre... Ver más

Valorada con 5 estrellas sobre 5

I was looking for a bed with a tall headboard and saw the Leonie divan bed on-line. I requested fabric swatches which arrived quickly. I ordered the bed and spoke to Ashley who was easy to contact, wa... Ver más

Valorada con 5 estrellas sobre 5

Ordered a sample of material via Etsy. Then went onto sleepstyles own website to see all items. Ordered a 120cmm square footstool which arrived within 3 weeks, direct from the company. Really pleased... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fábrica de muebles
  2. Tienda de colchones
  3. Tienda de muebles para dormitorio

Escrito por la empresa

The team at SleepStyle have a collective 40+ years experience in manufacturing bedroom furniture and take great pride in the service we deliver to our clients. Most of our products are manufactured to order and so can be customised to your desires, our aim is to offer the best quality materials and finishes to deliver the ultimate WOW factor in your bedroom. With free and speedy delivery, we aim to ensure you receive and enjoy your furniture faster that you can say "good night".


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

524 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(524)

33 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic customer service great quality product

After having an appauling experience with a well known high street sofa and bed retailer and having to return a very expensive poorly made bed.
I ordered some free swatches online from a couple of smaller retailers. I choose my bed style and fabric then called to ask a few questions. This is where the great customer service started. I was given some great advice and decided to go ahead and order from SleepStyle. The bed was made and ready to be delivered in less than 2 weeks.

Unfortunately, the base was cosmetically damaged on delivery. However, the customer service was second to none! I emailed photos at around 8:30 p.m., just after delivery, and within 15 minutes , I unexpectedly received a call from the owner.
Ashley couldn't have done anymore to resolve the issue and put my mind at rest immediately I was offered the use of the bed base whilst a new one was made for me. Which was great as I only had a mattress on the floor.

The new bed base has just been delivered (it took just over a week) by a fantastic guy who helped put the bed together.
I am extremely happy with my new bed and over the moon with the service I have received. I will definitely be recommending this company and using them again!!
Service is everything and this company delivers. Thank you Ashley

7 de febrero de 2023
Opinión espontánea
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Respuesta de Sleepstyle

Wow thank you so much for leaving a fantastic review for us!

We're so grateful for your recommendation and really appreciate your compliments, we try our best to ensure we always offer impeccable customer service!

Please don't hesitate to contact myself or our friendly team if we can help you with anything at all!

Valorada con 5 estrellas sobre 5

Stunning headboard

The headboard is fabulous, absolutely stunning. And half the price of other companies I was researching eg Loaf. I really cannot praise enough the quality of the headboard and the efficiency of Sleepstye.

26 de enero de 2023
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Respuesta de Sleepstyle

We’d just like to thank you for taking the time to write a positive review of, Debra. We’re a small, family run local business here at Sleepstyle and every bit of feedback like this does so much to help us out!

Valorada con 5 estrellas sobre 5

Fabulous service and beautiful product

Sleepstyle were brilliant. Wanted to order a footstool ahead of Christmas and communications with Ashley were excellent. I was really pushing Christmas delivery times having left my order a little late but the team delivered the item with plenty of time to spare. I absolutely love the product, by far the best footstool for the price on the market. Very happy with my purchase and experience

28 de noviembre de 2022
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Respuesta de Sleepstyle

Thank you so much for your kind words, Holly. We really appreciate you taking the time out to share your experience with us and we agree, Ashley is truly a gem to have on our team!

Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

Valorada con 5 estrellas sobre 5

Fabulous product and fantastic customer…

Fabulous product and fantastic customer service. I’ve seen many smaller, more inferior footstools/coffee tables for twice the price! I genuinely cannot recommend enough!

2 de enero de 2023
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Respuesta de Sleepstyle

Hey Caroline, Wow thank you so much for leaving a fantastic review for us!

We're so grateful for your recommendation and really appreciate your compliments, we try our best to ensure we always offer impeccable customer service!

Valorada con 5 estrellas sobre 5

I got a Chesterfield floor standing…

I got a Chesterfield floor standing headboard, fantasy velvet glacier fabric. I got a swatch of the fabric before ordering which I would advise. It was a little expensive but honestly worth it. I had no trouble with customer service and they delivered within 3 weeks.

14 de diciembre de 2022
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Respuesta de Sleepstyle

Thank you for the awesome review, Saffron. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Valorada con 5 estrellas sobre 5

FABULOUS, FABULOUS

From the moment I chose my bedframe until delivery the communication was excellent. When my bed arrived the 2 delivery drivers installed the bed & it its fabulous . Better than the pictures on line & I'm very happy with it & woukd recommend the company without any hesitation.Very satisfied.

16 de noviembre de 2022
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Respuesta de Sleepstyle


Hi Mr & Mrs N, we absolutely delighted to hear that our team provided you with an excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!

Valorada con 5 estrellas sobre 5

Outstanding Product & Service

I cannot rate this company enough. My sister recommended them and she has had a great experience too! My footstool/coffee table is beautiful and absolutely perfect. We had been searching for 10 months until we were recommended to take a look at this company! Amazing product and amazing customer support. Don’t hesitate!

30 de noviembre de 2022
Opinión espontánea
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Respuesta de Sleepstyle

Hey Caroline, Wow thank you so much for leaving a fantastic review for us!

We're so grateful for your recommendation and really appreciate your compliments, we try our best to ensure we always offer impeccable customer service!

Valorada con 5 estrellas sobre 5

The product is of excellent quality…

The product is of excellent quality looks more expensive than it is so I would highly recommend there products and the customer service was exceptional I had a minor issue which was caused out of the company's control but was sorted by Ashley immediately and which in my opion its whats makes a good company is the service you receive durring and after sales as there can sometimes be an issue but sleepstyle sorted things immediately so I'd definitely buy again

31 de octubre de 2022
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Respuesta de Sleepstyle

Hi Jacqui, thank you for sharing your experience. A couple of hiccups can happen, we're a small team juggling many aspects everyday. We're glad we were able to you rectify the issue for you immediately.

Thank you for the recommendation and we look forward to serving you again in the future.

Valorada con 5 estrellas sobre 5

Excellent company

Sleep style were amazing from start to finish. The bed is gorgeous and amazing quality. Extremely happy with my purchase. Fully recommend this company

18 de noviembre de 2022
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Respuesta de Sleepstyle

Thank you Sally, we are always happy to help where we can! We really appreciate your feedback and of course if you need anything just let us know.

Valorada con 5 estrellas sobre 5

A company making quality British products

A company making quality British products, very good attention to detail and great customer service

18 de noviembre de 2022
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Respuesta de Sleepstyle

Thank you for taking the time to share your Sleepstyle experience, Brian. We are lucky to have amazing customers like you!

Valorada con 5 estrellas sobre 5

Quick samples and brilliant quality headboard

Samples arrived quickly. The price was great for the high quality headboard. The style is so different from anything else available online. It’s brilliant quality! Arrived carefully packaged. Will buy again from this company!

16 de noviembre de 2022
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Respuesta de Sleepstyle

We are really pleased to read your review, Daniela! Glad we could help! Thanks for choosing us and look forward to serving your again in the future.

Valorada con 5 estrellas sobre 5

My daughters headboard is beautiful

My daughters headboard is beautiful, so well made and great value for money, I was quoted most double the price for similar. Highly recommended to all.

28 de octubre de 2022
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Respuesta de Sleepstyle

Hi Joanna, thanks for your recommendation, we are so pleased that you chose Sleepstyle.

Valorada con 5 estrellas sobre 5

Easiest 5 star ever

Easiest 5 star ever. We ordered swatches from 3 bed companies before ordering and Sleepstyle were the only brand who provided the range of coloured swatches in a timely manner where each was easilly identifiable to help us make an informed choice. Once ordered utilising the discount voucher they included with the swatches we received an email 5 days later from the couriers letting us know the expected steps once they were in receipt of the product, a day later we received a delivery date requesting our acceptance or decline. The day before delivery we received our 4 hour timeslot, the day of delivery we received a call and then they arrived, 20 minutes later the bed was installed. The bed itself looks fantastic, we are so happy, the colour, quality, the depth and strength of the drawers.
In all we waited just 12 days for a bespoke piece or furniture and the communication throughout was second to none, so many companies could learn a thing or 2 from this.

13 de octubre de 2022
Opinión espontánea
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Respuesta de Sleepstyle

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Thank you James.

Valorada con 5 estrellas sobre 5

Would highly recommend this company👌

I would highly recommend this company, from start to finish I experienced fantastic customer service & the bed itself is beautiful, looks far more expensive than it was. The delivery day/time was well communicated & the bed was assembled by the delivery men very quickly. I would definitely purchase another bed from this company.

22 de septiembre de 2022
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Respuesta de Sleepstyle

Thanks for your recommendation, Sarah. We look forward to serving you again. All the best from the team.

Valorada con 5 estrellas sobre 5

An amazing company

An amazing company, I ordered my crushed velvet footstool and the very next day got a message to say that fabric was out of stock. I was offered alternative options but I was so dissapointed. Then a little while later Ashley contacted me again and told me they had located some of my fabric, just enough to make up my footstool! She went above and beyond to get just what I was looking for, not many companies would do that nowadays. I am over the moon with my new footstool, it arrived quickly and well packaged. I will definitely buy again.

24 de septiembre de 2021
Opinión espontánea
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Respuesta de Sleepstyle


We are really pleased to read your review, Lorraine! Glad we could help! Thanks for choosing us and look forward to serving your again in the future.

Valorada con 5 estrellas sobre 5

I can not recommend this company…

I can not recommend this company enough. The service is fantastic and so are the products. Ashley who has dealt with my enquiry from start to finish has been superb. Great customer experience.
Thanks Lynne

5 de septiembre de 2022
Opinión espontánea
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Respuesta de Sleepstyle

Hi Lynne, I’m happy to hear that our team provided you with an excellent service. I’ll make sure that they receive your feedback.

Valorada con 5 estrellas sobre 5

Excellent purchasing experience

I was a bit worried about purchasing a bed online and not being able to visit the showroom.

I found their advert on instagram and was compelled to purchase the one on the main photo. I messaged the team via chat and they helped with the selection.

I found the delivery a bit slow but I guess they had to manufacture the bed as it was bespoke so I don’t mind the wait.

I messaged them to get an ETA and they always responded very quickly.

Delivery team was really good and helpful. Very professional.

Great experience

Thank you

23 de agosto de 2022
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Respuesta de Sleepstyle

Thank you so much for leaving us a five star review! We really appreciate you leaving us some wonderful feedback. Please feel free to contact us if you ever need anything in the future.

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