I was looking to buy my first turntable and I popped into their showroom after becoming overwhelmed with reviews online. I walked in and I was instantly greeted by Rakesh. I explained my situation... Ver más
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Consulta las opiniones de los clientes
Been looking at different turntable/speaker bundles for a while and SHS had the best one for my requirements and budget. Appreciated the website guide to different turntables and setups. The price... Ver más
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From order to delivery kept up to date and time.Delivery was a day late but that was down to DPD as they received the package early on day of order and as I say smart home sounds themselves sent many... Ver más
La empresa ha respondido
Great experience! The product arrived in perfect condition with no damage. Very well packaged and shipped quickly. Everything was exactly as described. Highly recommend and would definitely buy again!... Ver más
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Información sobre la empresa
Escrito por la empresa
Smart Home Sounds are experts in Sonos. Our trained team can help you select the system that is right for you. Once you have chosen your system, we can help you with the setup and configuration of your Sonos product
Información de contacto
4,9
Excelente
2 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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Competitive price, ultra fast delivery 1st class experience
I wanted a pair of Sanus speaker stands for my Era 100 Sonos speakers.
They were priced very competitively from Smart Home Sounds and the ordering process was very straightforward with virtual next day delivery via DPD.
Can’t fault the experience.
17 de julio de 2026
Opinión espontánea
Respuesta de Smarthomesounds
Hi Jonny,
Thanks for your great review! We're so pleased to hear everything from ordering to delivery went smoothly, and that you found a great price on your Sanus speaker stands. We hope they're the perfect match for your Sonos Era 100s!
All the best :)
SHS
Quality advice and service
I purchased a turntable after some great advice from Jamie on a web chat. Friendly and concise, no pressure to buy at all. The Rega turntable was exactly what I wanted, after explaining my needs. Quality service and quality products. I will definitely be buying all my audio/visual products from Smart Home Sounds.
15 de julio de 2026
Opinión espontánea
Respuesta de Smarthomesounds
Hi Antony,
Thanks so much for your lovely review! We're really pleased Jamie could help you find the right Rega turntable, and it's great to hear his advice made the decision an easy one. We hope you're loving your new setup, and we can't wait to help with your next order!
All the best :)
SHS
I'm very pleased with the recent…
I'm very pleased with the recent delivery I received. The item arrived precisely when expected, which is always a welcome convenience. Furthermore, the quality of the product itself is truly outstanding. It exceeded my expectations in every way. I would highly recommend this service and product to anyone looking for a great experience.
10 de julio de 2026
Opinión espontánea
Respuesta de Smarthomesounds
Hi Robert,
Thank you so much for your lovely review! We're so pleased to hear your order arrived on time and that you're enjoying your new purchase. It means a lot to know it exceeded your expectations.
All the best :D
SHS
Respuesta de Smarthomesounds
Hi Viktors,
Thank you for your great review! We're pleased to hear you were happy with the quality of your purchase and our fast delivery.
All the best :D
SHS
Bowers and Wilkins
Just purchased new bowers and Wilkins headphone and from the moment I contacted Smarthomesounds for technical advice to the order I placed and the next delivery I can only say that the company and level of service are superb. Headphones are brilliant so well packed. Pricing on their website is good together with member incentives. Very happy customer. Definitely recommended company . Will purchase again .
14 de julio de 2026
Opinión espontánea
Respuesta de Smarthomesounds
Hi Didier,
Thank you so much for your wonderful review! We’re delighted you had a positive experience, from the technical advice to placing your order and receiving your new Bowers & Wilkins headphones. It’s great to hear you’re pleased with the headphones, our pricing, and your member benefits.
All the best :)
SHS
Great bargain
Super quick delivery and excellent swift response to my obtaining a clearance priced customer return item when the automatic notification arrived. Excellent.
9 de julio de 2026
Opinión espontánea
Respuesta de Smarthomesounds
Hi Ian,
Thank you so much for your amazing review! We’re really happy to hear you loved our quick delivery and that you had a great experience with the service when you purchased one of our clearance customer return items. Your support truly means a lot to us, and we hope you enjoy your new purchase!
All the best :)
SHS
Respuesta de Smarthomesounds
Hi there,
Thank you for your great review! We're pleased to hear you had a smooth experience with us and were happy with the price and delivery speed.
All the best :D
SHS
Respuesta de Smarthomesounds
Hey Ryan, thanks for this lovely review! :D - SHS
Excellent communication
Excellent communication, answered all my query’s quickly via email and with humour….😂
Order arrived the next day 🙌🏼
Would use again 🙂
11 de julio de 2026
Opinión espontánea
Respuesta de Smarthomesounds
Hey Loz, thank you so much for this great review! So glad to hear you had a good experience and would shop with us again - we can't wait to help! - SHS :D
I stumbled across smarthomesounds by…
I stumbled across smarthomesounds by accident, but I am so glad I did.
I bought a turntable and speakers from them for my daughters 13th birthday, as everything I looked at from High Street retailers was quite poor.
Fantastic quality, great despatch speed (delivery by dpd was very poor though) & a delighted daughter!
Best of all, the pricing is very competitive.
I cannot praise SHS enough, will definitely use again & have already recommended them to 2 friends.
2 de julio de 2026
Opinión espontánea
Respuesta de Smarthomesounds
Hi Tony,
Thank you so much for your fantastic review!
We’re absolutely thrilled to hear that you found us, and that your daughter’s birthday gift was such a hit. It really means a lot to know you were happy with the quality, the value, and how quickly everything arrived. We truly appreciate you sharing your thoughts about the delivery experience, and we’re so grateful for your recommendation to your friends.
All the best :D
SHS
Excellent service
Excellent service! Love my speakers which were well priced and came the very next day, highly recommend :-)
7 de julio de 2026
Opinión espontánea
Respuesta de Smarthomesounds
Hi Sarah,
Thank you for your wonderful review! We're so pleased to hear you're loving your new speakers and that they arrived the very next day. We really appreciate your recommendation and hope you enjoy your new setup!
All the best :)
SHS
Their website is great with lots of…
Their website is great with lots of products to choose from. I am really happy with my turntable, it was shipped quickly via DPD. Would recommend and will use again myself!
10 de julio de 2026
Opinión espontánea
Respuesta de Smarthomesounds
Hi Rob,
Thank you for your amazing review! We're delighted to hear you're enjoying your new turntable and that your order arrived quickly. It's great to know you found our website easy to use, and we really appreciate your recommendation!
All the best :D
SHS
Respuesta de Smarthomesounds
Hi Pat,
Thank you for your kind review! We're so pleased to hear you had an excellent experience and that everything met your expectations. We really appreciate your support and hope you enjoy your new purchase!
All the best :D
SHS
Cannot fault them!
Cannot fault their pricing and their customer service - by far one of the best experiences I’ve had with an advisor in generals. Jamie helped me out with a query and spent time pulling together something that will transform my house alongside helping me save too. Cannot fault them in any way! Would definitely recommend.
5 de julio de 2026
Opinión espontánea
Respuesta de Smarthomesounds
Hi Brahm,
Thank you for your fantastic review! We're delighted to hear you had such a positive experience with us. Jamie will be thrilled to know his advice and recommendations helped you create the perfect setup while saving you money too!
All the best :D
SHS
I was very disappointed with my…
I was very disappointed with my experience. I ordered a turntable and assembled it according to the instructions, but unfortunately, it did not work. After spending a considerable amount of time troubleshooting, I discovered that the drive belt was missing.
When I tried to repack the turntable, the box became damaged, which made returning it even more difficult, so i just bin it. This was my second order from the company, and sadly, based on this experience, it will likely be my last.
Update
The reason I did not submit an official complaint or contact customer service is that the turntable I received appeared to have been previously opened. I find it difficult to believe that Audio-Technica would release a product with this kind of issue.
Unfortunately, this experience has affected my trust in the company, which I had previously held in high regard. That's all.
I then shared an honest account of what happened and explained how disappointed and upset the experience had made me. Unfortunately, no one contacted me afterward. This lack of response has confirmed my decision not to order from their website again.
That is all I wanted to say.
11 de julio de 2026
Opinión espontánea
Respuesta de Smarthomesounds
Hello Janos,
We're genuinely disappointed to read this review, particularly as we didn't receive a single email, phone call or message from you before it was posted.
Had you contacted us, this would have been a very straightforward issue to resolve. If the drive belt was genuinely missing, we would have arranged for a replacement to be sent on a next working day service, allowing you to get up and running as quickly as possible.
All of our products are supplied to us brand new and factory sealed directly from the manufacturer, so whilst issues like this are extremely rare, they can occasionally occur regardless of where a product is purchased.
We believe great customer service isn't about never having an issue arise, but about how quickly and effectively it's resolved when it does.
We're also surprised by the comments regarding the condition of the parcel, as the DPD delivery photograph shows it arriving in excellent condition with no visible damage to the outer packaging.
We're sorry you've chosen to dispose of a brand-new product rather than giving us the opportunity to help, as we would have been more than happy to resolve this for you.
Our customer service team is always here to help, and we're disappointed we weren't given that chance - Amelia
Delivery was the day after I ordered (I…
Delivery was the day after I ordered (I was given a 1 hour time slot and it was delivered in this time slot !) Price was cheaper than other companies for the same items. Also I was pleasantly surprised by the quality of the sound and would recommend this company without hesitation thank you 😊
30 de junio de 2026
Opinión espontánea
Respuesta de Smarthomesounds
Hi Mike - Many thanks for your order and for taking the time to leave your review! It's great to see you're happy with your experience and with the new kit and please feel free to reach out if there's anything else we can do to help with future projects 😊
Great products and prices
Great delivery times and packed. Good prices and great products available. Great communication via email updates on my order and timings of processing and delivery.
29 de junio de 2026
Opinión espontánea
Respuesta de Smarthomesounds
Hi there,
Thank you for your kind review! It's great to hear you had a smooth experience from start to finish, with regular order updates, great value, and fast delivery.
All the best :)
SHS
Jbl flip7
Great producr, great price and speedy delivery. What more do you need 🙂👍 Thank-you.
29 de junio de 2026
Opinión espontánea
Respuesta de Smarthomesounds
Hi Christina,
Thanks so much for your kind review! We’re really pleased to hear you’re enjoying your JBL Flip 7 and that you were happy with the great price and fast delivery.
All the best :D
SHS
Sennheiser 630
Excellent advice before purchasing via online chat. Already own Bose Quiet Comfort Ultra and wanted to know if the talk around the Sennheiser ADB 630 was justified to be that much better. I was told that I would definitely notice the difference, so went for it and bought them. I was seriously impressed with how natural sounding they are with strong bass, clear treble and a midrange that I had been missing previously.
Delivery was excellent with a 1hour window and a simple 4 digit code to give to driver for security. No dramas and a thoroughly simple experience from start to finish. Thanks 🙏 Jamie and guys at SHS👍
1 de julio de 2026
Opinión espontánea
Respuesta de Smarthomesounds
Hi John,
Thank you for your awesome review! We're so pleased Jamie could help you find the right headphones, and it's fantastic to hear your new Sennheiser headphones have made such a great impression.It's also great to know your delivery experience was smooth from start to finish.
All the best :)
SHS
Absolutely brilliant service
Absolutely brilliant service, TV was the cheapest I could find and delivery was unbelievably quick, next day service. Will be using again definitely.
28 de junio de 2026
Opinión espontánea
Respuesta de Smarthomesounds
Hi Kevin
Thank you for your fantastic review! We're so pleased you were happy with both the price and the speedy delivery. We really appreciate your support and can't wait to help you again next time!
All the best :D
SHS
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