I was looking to buy my first turntable and I popped into their showroom after becoming overwhelmed with reviews online. I walked in and I was instantly greeted by Rakesh. I explained my situation... Ver más
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I was looking to buy my first turntable and I popped into their showroom after becoming overwhelmed with reviews online. I walked in and I was instantly greeted by Rakesh. I explained my situation... Ver más
La empresa ha respondido
Been looking at different turntable/speaker bundles for a while and SHS had the best one for my requirements and budget. Appreciated the website guide to different turntables and setups. The price... Ver más
La empresa ha respondido
From order to delivery kept up to date and time.Delivery was a day late but that was down to DPD as they received the package early on day of order and as I say smart home sounds themselves sent many... Ver más
La empresa ha respondido
Great experience! The product arrived in perfect condition with no damage. Very well packaged and shipped quickly. Everything was exactly as described. Highly recommend and would definitely buy again!... Ver más
La empresa ha respondido
Smart Home Sounds are experts in Sonos. Our trained team can help you select the system that is right for you. Once you have chosen your system, we can help you with the setup and configuration of your Sonos product
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First order with this co. Amazing service. Ordered Saturday and all delivered on Sunday with friendly emails between.

Respuesta de Smarthomesounds
Quite recently I bought a pair of speakers via their online shop. They arrived damaged (thanks dpd). Smart Home Sounds, and in particular, Amelia, were fantastic. The whole process of dealing with them was a dream - polite, friendly and very professional. Sending back the damaged ones was easy, and within no time at all the replacements were with me and I was enjoying my music again. Wouldn't hesitate to buy from them again.

Respuesta de Smarthomesounds
Loads of info to help get the right product for where you live and there wasn’t any pushing you to buy with then will buy again and always recommend to everyone I meet

Respuesta de Smarthomesounds
Very efficient.
Easy to purchase.
Good customer service.
Kept me updated on my order.
Got a great deal on my purchase.
Great company, would recommend 👌

Respuesta de Smarthomesounds
Quick delivery, delivered with care, excellent communication, would recommend.

Respuesta de Smarthomesounds
Good website, backed by an informative you tube channel. Had no qualms ordering from Smarthomesounds.co.uk. Order was quickly processed and dispatched on the same day. Delighted with my pair of Sonus Era 100 / 100 SL which replaces a Naim Muso Gen 2 and in my view, sounds better. Highly recommend Smart Homes Sounds.

Respuesta de Smarthomesounds
Ultra fast delivery, competitively priced, fitted precisely with 606 s3 speakrs.

Respuesta de Smarthomesounds
Hi very good website very easy to find the soundbar I was looking for & good description of item ,
The delivery by dpd was good had lots emails to tell me why my order was my soundbar was a good price on smart home site ,

Respuesta de Smarthomesounds
Good price, good product, and a really great level of service.
Thanks for such a speedy delivery after another supplier dropped the ball on this one.

Respuesta de Smarthomesounds
I have ordered JBL speaker (best price I could find at the time), but when parcel was delivered I was not in. I couldn't find the parcel and contacted Smarthomesounds and they have been more than helpful to resolve the issue. Definitely recommend!

Respuesta de Smarthomesounds
I rarely leave reviews, but on this occasion Smart Home Sounds absolutely deserve one.
Placing my order was completely stress free. I received regular updates throughout the process, from order confirmation and fulfilment through to dispatch and the expected delivery date. Everything was exactly as it should be.
Unfortunately, things then went wrong with the delivery when DPD incorrectly claimed they had attempted delivery, despite my CCTV footage clearly showing otherwise. It was at this point that Jamie at Smart Home Sounds stepped in, and I honestly can't praise him highly enough.
Jamie understood how frustrating the situation was and did everything he could to help. He contacted DPD on my behalf, kept me updated throughout, responded promptly to my emails and always let me know as soon as he had any new information. Although the delivery issue was completely outside Smart Home Sounds' control, Jamie took ownership of the problem and supported me every step of the way.
The parcel was eventually delivered the following day, a day later than I had originally requested, but throughout the entire process Jamie remained professional, courteous and genuinely committed to helping me achieve a satisfactory outcome. That level of after-sales support is becoming increasingly rare.
It's easy for a company to provide good service when everything goes to plan, but it's how they respond when something goes wrong that really demonstrates their commitment to their customers. Smart Home Sounds exceeded my expectations, and Jamie is a real credit to the company.
I would not hesitate to recommend Smart Home Sounds to anyone looking for quality products backed up by exceptional customer service. They have certainly earned my trust, and I will be returning to them for future purchases.
Thank you once again, Jamie, for your outstanding customer service.

Respuesta de Smarthomesounds
Great value for money purchase, clearly these guys know their stuff.
Flexible payment plans, ordered at night, dispatched the next day and arrived fully tracked the day after.
Highly recommended

Respuesta de Smarthomesounds
Smarthomesounds were very professional. They immediately acknowledged receipt of my order and kept me informed and despatched my order within 48 hours and it was delivered 24 hours later. Good information on the website and the speakers are excellent.

Respuesta de Smarthomesounds
Very happy with my purchase got a excellent price tv was delivered next day so very happy thank you

Respuesta de Smarthomesounds
I'm always a little apprehensive about ordering from somewhere new, but the reviews online reassured me and, in the end, I had absolutely nothing to worry about!
The speakers I bought were very competitively priced, and at checkout I was offered a discount on the matching stands, which I was planning to buy anyway, so that was a nice added bonus.
Communication throughout was excellent. I received prompt emails confirming my order, dispatch and tracking details - something that can sometimes be lacking with online retailers. Everything arrived the next day via DPD.
Overall, I'm really happy with the whole experience, from the price and communication to the delivery and, most importantly, the product itself. I'd happily order from Smart Home Sounds again!

Respuesta de Smarthomesounds
Really helpful customer service who got back to me super quick. Fast delivery.

Respuesta de Smarthomesounds
Excellent service, product arrived very quickly, and communication was quick and clear. Ordering from Smart Home Sounds really made me question why I would ever use other sites when this one is so good and friendly.

Respuesta de Smarthomesounds
I Purchased 4 Sonos products and 2 speaker stands from Smart Home Sounds who are an authorised Sonos retailer. They matched a better deal elsewhere, plus you get a (better than most retailers) 6 year guarantee. Also included is next day delivery (inc Saturday and Sunday) with excellent communications and on-time delivery via DPD. Having purchased equipment from SHS before I wouldn't hesitate to recommend them.

Respuesta de Smarthomesounds
Great service from a top notch company.
Great product.
Great price.
Speedy delivery.
What more can I say other than will use them again for sure.

Respuesta de Smarthomesounds
Great support from Jamie, one of their specialists. Every question and concern addressed. When things haven’t gone as expected it’s been rectified swiftly. I’m looking forward to seeing how my audio plans come together after our building project is complete. I trust the advice and support from this company. Just be careful because this leads to spending more than you intend to! Not because of their prices, these have felt fair and they were able to honour a sale price even after it ended because of a delay in communication.

Respuesta de Smarthomesounds
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