Dealt with a gentleman called Ricky who was most professional, took the time to explain the best plan of action for my enquiry and gave me a solution that was in my interest and not just about gettin... Ver más
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Consulta las opiniones de los clientes
Contacted Smartseal and spoke with Reece regarding possible solutions to a problem I have with the finish on a patio surface. Reece suggested I send a photo of the problem to enable him to suggest pos... Ver más
To be honest I was a bit reluctant to seal my black limestone patio, as our building work was done two stages which meant that the slabs where part sun bleached. But after putting on the two coats of... Ver más
I've just spoken to SmartSeal's customer service adviser (Ricky Kirwan) about sealing a new paved limestone driveway. Having left a message he called back promptly and not only was he hugely knowledg... Ver más
Información sobre la empresa
- Proveedor de productos de limpieza
- también en la categoría
- Proveedor de productos químicos domésticos
Escrito por la empresa
Smartseal supply a comprehensive range of professional-grade cleaning products and sealers for external and internal hard surfaces. Catering for the domestic and commercial market, we have built up a solid reputation for quality products that can clean and provide lasting protection to driveways, patios, walls, roofs plus most internal hard surfaces. Our aim is to provide good customer service supported by expert technical advice where necessary. If you are looking to keep your home looking its best, we may be able to help. Feel free to call us and speak to one of our helpful advisors.
Escrito por la empresa

Información de contacto
Unit 3, 65-67, Cutlers Road, , CM3 5WA, South Woodham Ferrers, Reino Unido
- 01268 722500
- contactus@smartseal.co.uk
- smartseal.co.uk
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Does not work on really old pavers
The smart seal block magic appeared at first to work really well. For weeks during the summer heat there was not problem with it, looked great. As soon as it rained, the product started to come off. It's worth noting that is only comming off the aggregate in the pavers, the smooth shiney stones do not allow the paint to stick.
Now considering this product it made for old pavers, where you would expect this condition of pavers to have pitting, the product isn't really fit for purpose
I used the correct cleaners on the driveway before hand, spent 3 days cleaning it. It was perfectly dry before I applied the product (we were in a drought with heat waves). This is purely the fact that your are applying a paint to a shiney smooth surface (tiny stones in the paver) without a key, I can see how it would ever work. I feel a bit conned.

Respuesta de Smartseal UK Ltd
George at Smartseal was very helpful…
George at Smartseal was very helpful and came back to me quickly providing information and advice as to the best product to use for untreated concrete underneath a wood burning stove.
Christie is so knowledgeable and…
Christie is so knowledgeable and helpful. Great advice and brilliant service. Mark
I’ve been very impressed by the service…
I’ve been very impressed by the service especially with the way Ricky sorted my order out and what I needed
Great customer service from Ricky
Great customer service from Ricky, helped me with my queries and offered product support.
Fantastic company to deal with
Fantastic company to deal with, Nigel gave me advice on what to use and delivery was quick too. I have ordered from this company before and have found them very trustworthy.
Kieran the technician was absolutely…
Kieran the technician was absolutely the best of the best. He explained everything in micro detail and gave the perfect advice. I felt uplifted after speaking with him
I used Smartseal silk to seal a block…
I used Smartseal silk to seal a block paved driveway. Very easy to apply and it solidified the sand between the blocks.
The water now runs of easily and no sing of weeds or algae. The soft sheen looks good too.
Brick Sealer & Grout Magic
Have used both the Brick Sealer and the Grout Magic. Delivery was quick and both products are easy to apply and do exactly what they say. The Brick Sealer looks quite thin but applies easily with brush or roller, dries quickly and is invisible once applied, but it seals the bricks from all water ingress. The Grout Magic in both pale grey and dark grey and great colours, easy to apply (I used an old toothbrush) and the result was amazing, like a brand new tiled floor.
Fast efficient service
Fast efficient service good customer service time will tell if product is good if you need 5 ltrs buy 10 it doesn’t go far I would recommend this company
Excellent Service, Products and Customer Support
I have bought sealers and concrete imprinted drive materials from Smartseal for the past 12years and always received excellent service and customer support. Over the past year or so I had some issue with the appearance of my drive so as normal I approached Smartseal for help. Jake Aldridge, the Sales and Marketplace Manager helped me find the solution for fixing the appearance and I even received a phone call from Nigel Blake the Director who identified the issue. I highly recommend Smartseal. Thankyou
APC COURIERS WOULD NOT LEAVE ITEM…
APC COURIERS WOULD NOT LEAVE ITEM WITHOUT A SIGNATURE AND WOULD NOT ALLOW IT TO BE DIVERTED. SMART SEAL DID NOT RESPOND TO EMAIL FROM ME ASKING FOR HELP OR A REFUND
Kieran once again went above and beyond…
Kieran once again went above and beyond with his customer service, nothing is ever too much hassle with him, top service.
Quick and clear response to product question…
I sent in a product question to the Smartseal website late on Friday and received a clear and full answer the next day a Saturday. The agent Ricky did a great job. Thanks.
Alex was amazing
Alex was amazing. He was so helpful and his advice and product knowledge was top notch. Thanks Alex.
Excellent Service
I have not received the items .partial delivery only . Later customer service person contacted me and sorted out immediately.Great service
Super Company and advice from someone…
Super Company and advice from someone at the end of the phone. Expedited delivery.
Good customer service
Good customer service.
Product worked well.
Helpful instructional video on the website.
Great seller
Great seller. My bottle was broken, Ricky was the guy, who repleced for me. Thank you
Speedy delivery
Speedy delivery, shortly after ordering.
Delivery driver was polite and respectful.
I haven't used the product yet but very pleased with the customer service.
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