We have had a Smith Thompson security system over 10 years.Since the beginning we have been plagued with false alarms going off. While away on vacation the police were even called at different times... Ver más
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Consulta las opiniones de los clientes
our land line was about to be obsolete so we needed to go wireless. we contacted our security company and they said we needed all new equipment and the price would increase from $20 to $ 50 a month. w... Ver más
Well done! Noel noticed a slow plug leak inside and tightened the plug. Heard noise from connector outside and check showed it low. Replacement was done quickly along with replacement of capacitor whi... Ver más
La empresa ha respondido
Recently switched from ADT to Smith Thompson and very glad we did. Their technician, Clint, (Austin area), was prompt, professional, and knowledgeable. This is the 4th home/security system we have had... Ver más
La empresa ha respondido
Información sobre la empresa
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For 42 Years now, Smith Thompson Security respects your freedom and your wallet. While other wireless companies lock you into contracts with high monthly fees and slow service, we want you to stay because you want to, not because you're forced to. That is our motivation to always serve your family with friendly, fast, and affordable alarm monitoring. We have never increased our $16.95 monitoring rate, ever! And we also offer the best flat rate of $ 29.95 for Home Automation Systems.
Información de contacto
6652 Pinecrest #500, 75024, Plano, Estados Unidos
- 888-888-1695
- info@smiththompson.com
- smiththompson.com
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Equipment upgrade
Today the tech was at our home to install upgraded equipment to our security alarm. He was here early within the window of time that was scheduled. He was very professional and completed the job within 15 minutes. Very pleased with Smith Thompson home security.
Great Security!
We have been with Smith Thompson for 3 years now and we find them to be honest and excellent at what they do. We have been so pleased with our security service. I would highly recommend them for your home security and alarm monitoring service.

Respuesta de Smith Thompson Home Security
Great service an even better price
Great service an even better price. NOBODY in the DFW Metroplex can compete.

Respuesta de Smith Thompson Home Security
Awesome
Very excellent service easy to set up and use and very helpful.

Respuesta de Smith Thompson Home Security
We are happy with the service

Respuesta de Smith Thompson Home Security
Smiththompson security is the best home…
Smiththompson security is the best home security we ever had. Customer servicer is top notch, the installation guy was really nice and professional. Would highly recommend. A+++

Respuesta de Smith Thompson Home Security
Troy Burleigh from Smith Thompson Pest…
Troy Burleigh from Smith Thompson Pest Control just finished his pest control and I highly recommend him as well as all the services provided by the entire Smith Thompson Family.

Respuesta de Smith Thompson Home Security
amzing service great customer skils

Respuesta de Smith Thompson Home Security
Doors Replaced and System Down
We had some doors replaced and the result was an inability to set the alarm system. Our system is part old wiring and part wireless. We contacted ST support and got Aaron. He went through the protocols, gave me understandable directions, evaluated the system and came up with the problem. He immediately scheduled a tech and helped me to get the majority of the system back on line. Couldn't have been easier and more thorough. Thanks guys and gals.

Respuesta de Smith Thompson Home Security
We have been so pleased with our…
We have been so pleased with our security service with Smith Thompson. As new homeowners, it was important to us to feel like we had quality security at an affordable cost, and Smith Thompson has proven to be all of that and more. The customer service is excellent, and we absolutely love getting to support a local business. We would recommend Smith Thompson to anyone and everyone!

Respuesta de Smith Thompson Home Security
Awesome company
Awesome company, love their incentives of getting a free month for paying upfront and they have always had quick responses if/when the alarm goes off.

Respuesta de Smith Thompson Home Security
Great Experience!
Our technician from Smith Thompson Home Security in Houston was very professional and walked me through the operations of the new security system, including the mobile app. I would recommend them for their low rate and professional services.

Respuesta de Smith Thompson Home Security
Smith Thompson Home Security has…
Smith Thompson Home Security has provided us excellent service, i would highly recommend them for your security and alarm monitoring service.

Respuesta de Smith Thompson Home Security
Smith Thompson was very prompt
Smith Thompson was very prompt. The work was completed and we were extremely satisfied. Customer service was excellent. Love the pest control service also. We used someone else with many problems. It only took Smith Thompson once to correct our problem.

Respuesta de Smith Thompson Home Security
Great Company
Great Company! Has always been very efficient in
contacting us.
Love that we can pay our bill on-line now.
Thank You for your Service.

Respuesta de Smith Thompson Home Security
Reliable
Reliable, prompt, and responsive. Been a customer over 5 years, never any issues

Respuesta de Smith Thompson Home Security
I have been very pleased with Smith…
I have been very pleased with Smith Thompson. I never leave home worried about someone breaking in to my home. Because I know this company will contact me immediately. We set off the alarm sometimes by mistake and they are calling one of our phone numbers to make sure that everything is ok asap. Their rates are cheap and I just love them.

Respuesta de Smith Thompson Home Security
We have really enjoyed our experience…
We have really enjoyed our experience with Smith Thompson so far. The initial installation was very quick, and the service person that came to our house was very nice, punctual, and patient. He explained everything we needed to know about the alarm. The couple times that we accidentally triggered the alarms, Smith Thompson called within a minute to ask for our passcode etc.! Always so on top of things, and we have been more than satisfied!

Respuesta de Smith Thompson Home Security
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