What's great was an unexpected timely arrival, by the end of the week. Usually when I order early in the week, as I did, I get the products the following week. Looks like you've got something good goi... Ver más
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Consulta las opiniones de los clientes
The Halloween glass collection is fantastic! I received my order 2 days after I placed it and you can feel the quality in every inhale. Definitely looking forward to seeing what next year's collection... Ver más
The communication was surprisingly good! I sent an email question about a product, and got not only a quick reply, but it contained great info. Placed the order, it arrived quickly, and is very high... Ver más
Ya'll stopped selling t h c, pot basically, which is pretty much the only thing that I come here for so just two stars now, five stars before!!!
Información sobre la empresa
Escrito por la empresa
Smokea is the world's best online head shop featuring a wide selection of glass pipes, bongs, rigs, vaporizers and other smoking accessories. Offering free shipping to the USA, SMOKEA® rewards, hassle free returns, outstanding customer support and the ...
Información de contacto
1051 Liberty Industrial Dr, 63366, O Fallon, Estados Unidos
- support@smokea.com
- smokea.com
4,0
Muy bueno
778 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 54% de las opiniones negativas
Suele responder en menos de 1 mes
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de SMOKEA
Dean, we really appreciate the kind words. Discreet, fast shipping and great service are exactly what we aim for. Thanks for shopping with us and we look forward to your next order!
Respuesta de SMOKEA
We’re sorry to hear about your experience. If an item arrives damaged or leaking, we ask that customers contact us within 7 days of delivery and before use so we can review the issue and arrange a replacement when appropriate.
Unfortunately, we did not receive any communication regarding this order within that timeframe, so we’re unable to take action at this stage.
We always encourage customers to inspect their items upon arrival and reach out right away if there are any concerns so we can assist promptly.
selection
I\n Really like selection, and you've got probably the best. Thank you for that.
22 de octubre de 2025
Respuesta de SMOKEA
Larry, we truly appreciate the kind words about our selection. We work hard to offer the best variety possible, so that means a lot. Thanks for choosing SMOKEA and we hope to see you back soon!
It came on time and works good
22 de octubre de 2025
Respuesta de SMOKEA
Rhonda, thank you for the great feedback! We’re glad everything arrived on time and is working well for you. We appreciate your business and look forward to your next order.
Glass tube broke the second time I used…
Glass tube broke the second time I used it, last 1/4" push in and it blew the glass out, did enjoy using it thoughh
22 de octubre de 2025
Respuesta de SMOKEA
We’re sorry to hear the glass tube broke. We understand how frustrating that can be, especially if you were enjoying the product.
Glass components are designed to withstand normal use, but as with any glass item, they can be vulnerable to pressure, impact, or alignment issues during assembly. For safety reasons, we recommend applying minimal pressure when inserting glass pieces and ensuring they are properly aligned before use.
Because this item had already been used, it does fall outside of our return and replacement policy. Due to hygiene and safety standards in our industry, we’re unable to accept returns or offer replacements once a product has been used.
We do appreciate the feedback and will continue to monitor product quality closely.
somewhat cheaper than other sites like…
somewhat cheaper than other sites like it but not my cup of tea since it was legalized in my area
21 de octubre de 2025
Respuesta de SMOKEA
Thanks for taking the time to leave a review. We’re glad you found our pricing competitive and appreciate you giving us a try. Wishing you all the best, and thanks for shopping with SMOKEA.
i always get my packages.
19 de octubre de 2025
Respuesta de SMOKEA
We appreciate the 5 stars! Thanks for your continued trust in us — we’re glad your packages always arrive safely. Looking forward to serving you again soon.
Everything arrived in great condition
Everything arrived in great condition. Fast shipping.
22 de octubre de 2025
Respuesta de SMOKEA
Thank you for the great review! We’re happy everything arrived in perfect condition and that shipping was quick. We truly appreciate your support and hope to see you back again.
A great place to shop !
There is a wonderful selection of items to choose from . A great explanation on what you are looking at Fast shipping in plain packaging .
28 de octubre de 2025
Respuesta de SMOKEA
Thank you so much for the kind words! We’re glad you enjoyed the selection, product details, and discreet shipping. We appreciate you choosing SMOKEA and look forward to your next visit.
personal service
personal service. got an email back to answer my question within the hour. good shipping and great service. what more do you want?
9 de octubre de 2025
Respuesta de SMOKEA
Thank you for the great review! We’re glad our team was able to respond quickly and get you taken care of. We truly appreciate your support and look forward to helping you again anytime.
great quality products and fast shipping
great quality products and fast shipping
21 de octubre de 2025
Respuesta de SMOKEA
We appreciate the 5 stars! Thanks for the kind words about our quality and shipping. We’re grateful for your business and hope to see you back soon.
Great products
21 de octubre de 2025
Respuesta de SMOKEA
Thank you for the awesome review! We’re glad you’re enjoying the products and appreciate you choosing SMOKEA. Looking forward to serving you again.
Respuesta de SMOKEA
Thanks for your order. We reviewed this shipment and it was delivered within the estimated timeframe provided at checkout for the Free Shipping option selected.
Free Shipping typically falls within the delivery window shown during checkout rather than an expedited timeframe. We always recommend selecting an upgraded shipping option if a faster delivery date is needed.
Thak you I love my new bong
Thak you I love my new bong. Love you guys THANK YOU
19 de octubre de 2025
Respuesta de SMOKEA
That’s awesome to hear — thank you! We’re so glad you’re loving your new bong. We truly appreciate the support and look forward to serving you again soon.
I'm a very satisfied customer
I'm a very satisfied customer. Great variety of products to buy, prices are very reasonable, hassel free online process and fast shipping. The reward system is a bonus. Highly recommended.
20 de octubre de 2025
Respuesta de SMOKEA
Thank you for the thoughtful review! We’re glad you’re enjoying the selection, pricing, and rewards program. We appreciate your recommendation and can’t wait to have you back.
False advertising
13 de octubre de 2025
Respuesta de SMOKEA
We take advertising accuracy very seriously and work hard to ensure our product descriptions and images reflect what customers will receive.
We’re unable to find any prior communication from you regarding concerns with this order. If something did not match the product listing or you believe there was an error, we encourage you to contact our support team directly so we can review the details.
We stand behind the accuracy of our listings and are always willing to investigate specific concerns when they’re brought to our attention.
my most recent package was taken we it…
my most recent package was taken we it was delivered
20 de octubre de 2025
Respuesta de SMOKEA
We’re sorry to hear your package was missing after delivery. According to the carrier tracking, the order was marked as delivered to the address provided at checkout.
For situations like this, Route Shipping Protection was added to your order. Route covers packages that are lost or stolen after delivery and provides a fast resolution process.
You can file a claim directly through the Route portal using the confirmation email you received at checkout. Their team reviews claims quickly and will assist with either a replacement or reimbursement where eligible.
Great customer service!
20 de octubre de 2025
Respuesta de SMOKEA
We appreciate the 5 stars! Thanks for the kind words about our customer service — we’re always happy to help. Looking forward to serving you again.
Extremely fast shipping and Excellent service!
Extremely fast shipping, excellent service, and products! Will definitely purchase from again!
18 de octubre de 2025
Respuesta de SMOKEA
Thank you for the fantastic review! We’re glad to hear everything arrived quickly and that you’re happy with the products and service. We truly appreciate your support and look forward to your next order.
Fast shipping most wait a week and then…
Fast shipping most wait a week and then send.
19 de octubre de 2025
Respuesta de SMOKEA
We appreciate the great review! We’re glad your order shipped quickly and arrived without a long wait. Thanks for choosing SMOKEA — we look forward to helping you again.
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