Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Everyone is trying to maximise what they can save when buying for Christmas and that's why we shop online. When buying fragrances though a good deal can still be hard to find and added to that the unc... Ver más

Valorada con 5 estrellas sobre 5

I am always nervous about using new companies, especially those overseas. However, I put in my order and was delighted by the response. The goods arrived surprisingly quickly, and secu... Ver más

Valorada con 5 estrellas sobre 5

Can only comment on Clarins Super Rich Body Lotion and their Hand Lotion & Foot Lotion set. Both really lovely, and at a great reduction compared to the high street. Even with the 'email me when i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very friendly helpful staff had an issue with a product that with further investigation the brand had changed the formula….without informing sales The same issue with John Lewis uk with the same produ... Ver más

Información sobre la empresa

  1. Centro de bienestar

Información proporcionada por diversas fuentes externas

SM.Seruya, Gibraltar’s leading perfume and cosmetics retailer. A family business that was established in the early 1850’s. We have grown and expanded from just one boutique to five luxury stores on Main Street and an exclusive duty free shop in Gibraltar’s international airport. We carry the widest selection of premium brands of perfumes and cosmetics skincare, suncare products and haircare. Our highly skilled team of makeup artists and skincare specialists are on hand at all of our stores to advise clients offering guidance and recommendations for all skin types and with expert knowledge on all of our luxury brands. At S.M.Seruya we continue to source only the best products to bring to our customers both in store and online, ranging across dozens of established brands, including Bulgari, Burberry, Cartier, Chanel, Chloe, Clarins, Clinique, Dior, Dolce & Gabanna, Elizabeth Arden, Estee Lauder, Hermes, La Mer, Lancome, La Prairie, MAC, Marc Jacobs, Shiseido, Sisley and Yves Saint Laurent to exciting new entrants in the beauty market, including Bare Minerals, Jimmy Choo, Jo Malone, OPI, Philip Kingsley, Tangle Teezer, Tom Ford, Tweezerman , Xen-Tan and many more. We pride ourselves in offering a personal service and the ultimate shopping experience for perfumes and cosmetics. From nostalgia in a bottle to a total beauty makeover, S.M.Seruya has more than a century of beauty expertise.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

85 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Absolutely Fantastic!

A brilliant experience buying from S.M.Seruya! Quick replies to queries on email and delivery was received promptly.
I will definitely be buying from here again :-)

20 de diciembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product

My husband used this product before and I spent some time looking for exactly this item until I found it here. Great service, fast delivery. Thank you

20 de diciembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent!

I needed some Eau de Soir for my sisters christmas present. It's difficult to come by, I hadn't used S M Seruya before. The transaction went very smoothly and I am pleased with my purchase thank you!

17 de diciembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good Price and Service

The item I purchased was much cheaper on this site than others. Shipping took a while, but was within the 10 days quoted. I would certainly use this site again.

17 de diciembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Very happy with service received.
Product arrived within the delivery time quoted.
Would recommend serice.

15 de diciembre de 2015
Opinión espontánea
Valorada con 2 estrellas sobre 5
Logotipo de S.M.Seruya

Respuesta de S.M.Seruya

Dear Patrick,

I apologise that your order did not arrive within the estimated time, it usually takes 5-10 working days for delivery although in some cases it can be more or less depending on the postal service.

We welcome any feedback as it helps us to improve the service we provide to our customers. If I may ask, apart from wrapping paper and ribbon can you suggest how we can improve the gift wrapping?

Kind regards,
Ecommerce support

Valorada con 5 estrellas sobre 5

Superb service

Absolutely blown away with how good this site was.

The perfume I bought for my wife was £35 cheaper than anywhere else. It came beautifully gift wrapped and in the time specified.

14 de diciembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Not used them before but will again

Everyone is trying to maximise what they can save when buying for Christmas and that's why we shop online. When buying fragrances though a good deal can still be hard to find and added to that the uncertainty of dealing with an offshore company can be a daunting prospect. Not so here,where you will find very competitive prices and a reliable delivery service. Just make sure you allow 10 to 14 days to keep the mail order jitters at bay and you'll be fine.

14 de diciembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Will def order again!

Excellent service, quick delivery, excellent product that works. Got it cheaper here than on other online sellers.. Alreasy seeing results. Worth the price.

14 de diciembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gucci Bamboo

Ordered x2 Gucci Bamboo perfumes as gifts. Unfortunately x1 had leaked on the journey to my home. I contacted S M Seruya who replaced the faulty product. Would definitely use again.

14 de diciembre de 2015
Opinión espontánea

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