Everyone is trying to maximise what they can save when buying for Christmas and that's why we shop online. When buying fragrances though a good deal can still be hard to find and added to that the unc... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I am always nervous about using new companies, especially those overseas. However, I put in my order and was delighted by the response. The goods arrived surprisingly quickly, and secu... Ver más
Can only comment on Clarins Super Rich Body Lotion and their Hand Lotion & Foot Lotion set. Both really lovely, and at a great reduction compared to the high street. Even with the 'email me when i... Ver más
La empresa ha respondido
Very friendly helpful staff had an issue with a product that with further investigation the brand had changed the formula….without informing sales The same issue with John Lewis uk with the same produ... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
SM.Seruya, Gibraltar’s leading perfume and cosmetics retailer. A family business that was established in the early 1850’s. We have grown and expanded from just one boutique to five luxury stores on Main Street and an exclusive duty free shop in Gibraltar’s international airport. We carry the widest selection of premium brands of perfumes and cosmetics skincare, suncare products and haircare. Our highly skilled team of makeup artists and skincare specialists are on hand at all of our stores to advise clients offering guidance and recommendations for all skin types and with expert knowledge on all of our luxury brands. At S.M.Seruya we continue to source only the best products to bring to our customers both in store and online, ranging across dozens of established brands, including Bulgari, Burberry, Cartier, Chanel, Chloe, Clarins, Clinique, Dior, Dolce & Gabanna, Elizabeth Arden, Estee Lauder, Hermes, La Mer, Lancome, La Prairie, MAC, Marc Jacobs, Shiseido, Sisley and Yves Saint Laurent to exciting new entrants in the beauty market, including Bare Minerals, Jimmy Choo, Jo Malone, OPI, Philip Kingsley, Tangle Teezer, Tom Ford, Tweezerman , Xen-Tan and many more. We pride ourselves in offering a personal service and the ultimate shopping experience for perfumes and cosmetics. From nostalgia in a bottle to a total beauty makeover, S.M.Seruya has more than a century of beauty expertise.
Información de contacto
165 Main Street, GX11 1AA, Gibraltar
- +44 (0) 2031501593
- eric.levy@smseruya.com
- smseruya.com
Absolutely Amazing
I could not believe the amazingly competitive price, the superb packaging and very fast delivery. EVERYTHING you want from an online company. Thank you very much. HIGHLY RECOMMENDED
Cheap but still waiting
Bought perfume on the 27th of november and still not recieved my order its now the 14th of december
Impressive!
I am always nervous about using new companies, especially those overseas.
However, I put in my order and was delighted by the response.
The goods arrived surprisingly quickly, and securely and attractively packaged.
All items were present and correct (plus a few samples) and I was therefore very happy that I took the plunge!
I will certainly not hesitate in future to order from this company when I need to restock for my Wife and myself.
Thank you.
Excellent service.
The goods came very quickly and were well-packaged. I would definitely use this firm again and recommend them to others.
Good quality products cheap price
Ordered perfume as a gift from here, used the standard delivery of 5-10 working days, it did arrive after 11 days but if I had wanted it in good time would have paid extra for speedier delivery. Did have an issue when I received an email saying I had items still left in my basket but contacted the company and it was rectified quickly and professionally. Will happily buy products here again.
Thumbs up
Ordered the product and it had been delivered in a week on the basic shipping request. Best price I could find online hence the order:)
Excellent service
Excellent service would be buying from these again
Slow delivery
I ordered perfume ffor my daughters birthday which took almost 3 weeks to arrive so was not here for her birthday.
Very disappointed will not use this company again.
Not received order
Still waiting for order to arrive, it's been 3 weeks so far. But I can't do nothing till after 28 days. Very frustrating

Respuesta de S.M.Seruya
Yeah...no!
You have been bugging me to give my 'feedback' for two weeks, I have received numerous, frankly an irritating amount of these emails, so please consider that with future customers. The funny thing is, I ordered a product from your company, only to get a refund because you do not deliver to my country. So there we go, heres my review, sort this and maybe you would get a better review next time.
Very Good Price
The face cream was sent very quickly and was the best value I could find.Thank you

Respuesta de S.M.Seruya
Very good customer service and sensible prices too
I've ordered several Clarins skincare products thru S.M.Seruya recently and it was my first time dealing with this company. I normally stick with a couple of trusted websites but one of the products I was after was not available widely and Seruya seemed a good alternative. Well, my experience was nothing but positive. First, their prices are really reasonable comparing to what most of wholesale cosmetics sites charge for the same stuff. Ditto for the shipping costs and speed - even they say on their website the delivery could take up 6 days and more, my parcel has actually arrived in 3 days and nicely packaged too! Brilliant. Finally, I've mistakenly placed an order for some extra product which I didn't need (I basically hit ''order'' button twice for the same item) so even the website doesn't have a ''cancel'' option at the moment (which I reckon something to think about), customer service was extremely helpful, quickly responded via email and eventually cancelled the wrong item. I am very pleased. Definitely going to use them again.
Great service
Arrived quickly, beautifully packaged! Would definitely shop there again.
Delivery of ordered item
Brilliant....fab price(cheaper than anywhere else)...easy to order...came within the specified time...def use again.
poor gift wrap
When I pay for an item to be gift wrapped I expect it to be gifted wrapped not just put in a box!!! Never will use again
Excellent Service, Great Products!!
I was very pleased with my purchase, great price, frequent communications and speedy delivery. Would definately recommend.
brilliant company to deal with. I ordered some makeup for the other half for Christmas. came in few days and I am in n Ireland. unbeatable by any standard
Brilliant service
Quick delivery and contact will definitely be using this company again. Thanks very much sm seruya
Cheaper Clarins
Much cheaper items than even UK online pharmacy sites. Arrived within 5 days. Packed really well. Will definitely use again and will look at other goods from there too. Thanks.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







