Snag My New Home Opiniones 

437
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had a wonderful experience with Snag My New Home. Let’s start from the booking process and the website: clear price model, competitive prices and high availability. The snagger found more than 100... Ver más

Valorada con 4 estrellas sobre 5

Easy to book, easy to communicate with, a very smooth process! The snag report wasn't as thorough as I'd expected but it flagged little things that we wouldn't have spotted. We were satisfied with the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently booked a snagging survey with Snag my new home, and it was a good job I did. On the day of the survey, the surveyor arrived promptly and after a quick introduction to the process started wo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service from snag my new home. Very thorough inspection which was easy for our developers to action. Unfortunately our inspector had a family emergency but snag my new home were able to send a r... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Inspector de casas
  2. también en la categoría
  3. Inspector de construcción
  4. Tasador de bienes raíces
  5. Topógrafo

Escrito por la empresa

Snag My New Home is one of the leading, independent and professional snagging survey companies, offering snagging inspection services throughout England since 2018. Our Inspectors are RPSA or RICS accredited. We will inspect your property exhaustively inside and out including loft, garden, garages, etc. Hire us to get peace of mind and protect one of your biggest life investments. Your satisfaction is paramount to us and we will do our best to provide you top notch services. Please note, your developer is liable to fix all out of tolerance range snags up to 2 years after your purchase. Last but not least, we are the only company in the UK, who are offering Pre and Post completion inspection in one visit for one flat rate, which includes ALL. No extra or hidden charges.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

437 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

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(437)

62 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Professional, quick and thorough

Waseem showed up on time and well-prepared. He explained the process to me and what's considered industry tolerance for snags. He wore shoe covers and worked carefully around all my stuff and boxes (I had just moved in), which I appreciated. He came on Friday morning and I had the pdf report to hand to the developer by Monday morning. Lina at base was also responsive and helpful e.g. I noticed something missing on the report and she sent me an updated version within a few hours.

I was disappointed with the results of the survey - way more snags than I expected as a new build buyer (65!). But that's the industry, I guess - and I wouldn't have known about half of them without getting these guys in. Waseem knew all the areas where developers cut corners that aren't obvious to non-experts. My developer is working on fixing them now.

Thanks 🙏

6 de marzo de 2026
Opinión espontánea
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Respuesta de Snag My New Home

Thank you for your kind review, Dominic. We’re pleased to hear that the inspection process and explanation of industry tolerances were helpful, and that the report enabled you to raise the issues with your developer promptly.

We also appreciate your kind words about our team’s support. Thank you for choosing us, and we wish you all the best in your new home 🙏

Valorada con 5 estrellas sobre 5

Reccomended

They were very easy to work with and gave us good insights. Professional all the way through.

5 de marzo de 2026
Opinión espontánea
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Respuesta de Snag My New Home

We really appreciate your time and review. Thank you 🙏

Valorada con 5 estrellas sobre 5

Exceptional service and quality output

Truly great experience I had using snag my new home starting with their simplified online booking process, responsiveness, professionalism and quality reporting. Happy overall with the level of service provided and I would definitely recommend snag my new home to family and friends.

11 de febrero de 2026
Opinión espontánea
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Respuesta de Snag My New Home

We really appreciate your time and review. Thank you 🙏

Valorada con 5 estrellas sobre 5

Snag My New Home were great

Snag My New Home were great. I needed an appointment at short notice and they were able to accommodate me. The ‘snagger’ came and did a thorough job. The detailed report came through the next day. Would recommend.

4 de marzo de 2026
Opinión espontánea
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Respuesta de Snag My New Home

We really appreciate your time and review. Thank you 🙏

Valorada con 5 estrellas sobre 5

Professional service

Elijah was professional, diligent, and I was genuinely shocked how many snags were found (187) which the developer has been working through since.

19 de diciembre de 2025
Opinión espontánea
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Respuesta de Snag My New Home

Thank you for your kind feedback, Joe. We’re pleased to hear Elijah’s diligence helped uncover those issues and support the developer in addressing them. Wishing you all the best in your new home.

Valorada con 4 estrellas sobre 5

After Sales Care

We had our property snagged ahead of moving into our new build to take the pressure off doing this ourselves when we moved into the property. One less stress! Following the report issued by ‘Snag My New Home’ we had a couple of follow up queries. This is where I was really impressed with the team. The aftercare was really helpful, with quick responses that resolved our issues without fuss. Thank you to the team who completed the snagging and for a positive customer experience.

24 de noviembre de 2025
Opinión espontánea
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Respuesta de Snag My New Home

Thank you, Mathew, for your kind feedback. We’re really pleased to hear that our aftercare support and prompt responses helped resolve your queries smoothly. Wishing you all the best in your new home, and thank you for choosing Snag My New Home.

Valorada con 5 estrellas sobre 5

Found the booking process really easy

Found the booking process really easy. When the surveyor came round, he was polite and courteous. He did a very thorough job, and found things that we didn't see after living here for several weeks!
Would recommend

29 de diciembre de 2025
Opinión espontánea
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Respuesta de Snag My New Home

Thank you, Stu, for your great feedback. We’re glad you found the booking process easy and the inspection thorough. We really appreciate your recommendation and wish you all the best in your home.

Valorada con 5 estrellas sobre 5

I’m extremely impressed with the…

I’m extremely impressed with the snagging inspection. The inspection was thorough, professional, and carried out with great attention to detail. Everything was clearly explained, and the report was easy to understand, well-structured, and very comprehensive. Issues I would never have noticed were identified, which gave me real peace of mind. Excellent service from start to finish — I would highly recommend this snagging inspection to anyone buying a new build.

24 de diciembre de 2025
Opinión espontánea
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Respuesta de Snag My New Home

Thank you, Bradley, for your fantastic feedback. We’re delighted to hear you found the inspection thorough, clear, and reassuring. Your recommendation means a lot to us — wishing you every happiness in your new home.

Valorada con 1 estrellas sobre 5

Extremely poor snagging service

Extremely poor snagging service. Avoid.

I booked SnagMyHome for snagging my 2-bed, 2-bath new-build flat in Silkstream, Hendon, and the experience was deeply disappointing.

The inspector was in and out in under 40 minutes, which is wholly inadequate for a property of this size. He missed major issues, including significant flooring defects and a faulty heating—both of which were later identified during a second snagging inspection from another snagger(plus more issues reported).

Worse, I had to explicitly point out several issues myself and ask him to include them in the report. This seemed to irritate him, which is unacceptable—this is precisely what the service is meant to cover. The overall approach felt more aligned with a builder’s perspective than a homeowner’s, offering minimal protection or reassurance for the buyer.

For instance, I told him the bathroom sliding door was not level and uneven, to which he started to fix it instead of reporting in the snag (HIGHLY UNPROFESSIONAL)

Because of this poor service, I had to pay an additional £380 for a second snagging inspection, and the difference in quality was stark. The second report was thorough, detailed, and professional, and caught multiple serious major and minor issues that SnagMyHome completely overlooked.

My recommendation: avoid SnagMyHome at all costs. You will likely end up paying twice anyway. Save your money and go with a snagger who actually spends the time required and advocates for you, not the builder.

25 de noviembre de 2025
Opinión espontánea
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Respuesta de Snag My New Home

This review is misleading and factually inaccurate.

As clearly stated in our booking confirmation before the inspection, there is no fixed inspection duration. Time on site depends on the property’s size and, more importantly, its condition. In this case, the flat was in excellent condition, which is why only around 40 legitimate snags were identified and the inspection was completed efficiently.

Claims that “major issues” were missed are unsupported. No evidence or second report was ever provided to us for verification. Assertions made after the fact, without documentation, do not make them true.

The suggestion that our inspector acted unprofessionally is also incorrect. We do not carry out repairs; any minor adjustment made was done transparently and in the client’s presence, not in place of reporting defects.

It is also worth noting that the client did not raise any concerns with us directly, despite our clear aftercare process. Posting a one-star review without first allowing us the opportunity to review or respond is disappointing.

We stand by the inspection, the report issued, and the professionalism of our inspector. This review does not reflect our service standards or the experience of the vast majority of our clients.

Valorada con 3 estrellas sobre 5

Use a local surveyor. It’s easier.

Twice I booked this company to survey my new home, and twice they cancelled on the day of survey, citing no surveyor available, pity they didn’t advise that when I was booking and paying for it, they were quick enough to take the money online. We eventually used a local company who did an excellent job.

20 de diciembre de 2025
Opinión espontánea
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Respuesta de Snag My New Home

Dear Bruce,

Thank you for your feedback. We have a clearly displayed coverage page on our website where customers are asked to check service availability before booking.

Your first booking was cancelled and fully refunded after confirming that your property is outside our coverage area. Unfortunately, a second booking was later made for the same address, which again had to be cancelled for the same reason. Thank you!

Valorada con 5 estrellas sobre 5

Very pleased & great service- Aylesbury based

Based in Aylesbury and very pleased with the service, Lina & team were professional, and Waseem the snagger was very attentive & thorough. He captured all the issues me and my partner did not spot and we're glad he did. Thanks to the team for our report, we would definitely recommend for the Aylesbury and surrounding areas.

13 de diciembre de 2025
Opinión espontánea
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Respuesta de Snag My New Home

We really appreciate your time and review. Thank you 🙏

Valorada con 5 estrellas sobre 5

I had booked them for my post sagging…

I had booked them for my post sagging inspection. The inspector came on time and shared the report within 24 hours as committed. Very detailed and efficient service of them. I will recommend to other people.

10 de diciembre de 2025
Opinión espontánea
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Respuesta de Snag My New Home

We really appreciate your time and review. Thank you 🙏

Valorada con 5 estrellas sobre 5

We recently had our new-build home…

We recently had our new-build home inspected, and the whole experience was genuinely impressive. The inspector turned up on time, came fully prepared, and talked us through everything as they went. They used professional equipment and picked up on things we never would have spotted ourselves.

The report we received afterwards was clear, detailed, and included photos and explanations for every issue. It made it really simple to pass everything on to the developer and get the fixes started straight away. Their knowledge and attention to detail gave us real reassurance during what can be a stressful part of the moving process.

We’d definitely recommend this snagging service to anyone buying a new property. It’s absolutely worth it to make sure your home is finished to the standard you expect.

6 de diciembre de 2025
Opinión espontánea
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Respuesta de Snag My New Home

Thank you, Rafal, for your fantastic review and kind recommendation. We’re really pleased to hear you found the inspection thorough, professional, and reassuring. Thank you 🙏

Valorada con 5 estrellas sobre 5

We recently had our new-build home…

We recently had our new-build home professionally snagged, and the experience was excellent from start to finish. The inspector arrived on time, fully prepared, and walked us through every step of the process. They used advanced tools and were incredibly thorough—spotting issues we never would have noticed ourselves.

The final report was detailed, clearly written, and included photos and explanations for each item. This made it easy to share with the developer and get corrections underway quickly. The level of expertise and attention to detail gave us real peace of mind during a stressful stage of the moving process.

We would highly recommend this snagging service to anyone purchasing a property. It’s well worth the investment to ensure your home is delivered to the standard you expect.

23 de noviembre de 2025
Opinión espontánea
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Respuesta de Snag My New Home

Hi Abdulazeez,

Thank you so much for taking the time to share such a detailed review. We’re delighted to hear that you found the whole process smooth from start to finish, and that our surveyor’s punctuality, use of advanced tools and thorough approach helped uncover issues that might otherwise have been missed. It’s great to know the report was clear and easy to share with your developer, and that it gave you peace of mind during a busy and stressful stage of moving.

We really appreciate your recommendation and trust in Snag My New Home. If you ever need any further assistance or have questions as your developer works through the snags, please don’t hesitate to get in touch. Wishing you and your family many happy years in your new home! 🏡✨

Valorada con 5 estrellas sobre 5

Great service; must have for new build properties

Waseem was extremely thorough in his inspection and the report was generated extremely quickly. We now have peace of mind now knowing that all snags have been identified and once fixed, that our house is in good shape. I highly recommend this service to anyone with a new build property and would advise you to get this done prior to moving in and if possible - before contracts are exchanged.

22 de noviembre de 2025
Opinión espontánea
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Respuesta de Snag My New Home

Hi S. Miller,

Thank you so much for your wonderful review! We’re delighted to hear that you felt fully supported throughout the inspection and that the detailed report brought you peace of mind.

Wishing you many happy years in your lovely new home! 🏡✨
If you ever need us again, we’re always here to help.

Warm regards,
Snag My New Home Team

Valorada con 5 estrellas sobre 5

Incredible service

Incredible service from these guys - Lina was the most responsive person on WhatsApp that I have ever encountered and Elijah was professional down to a T during the snagging. He ran me through the snags in person and came across extremely knowledgeable and was a reassuring person to have around after such a big investment. Don’t think twice if you’re considering a snagging report with these guys.

23 de noviembre de 2025
Opinión espontánea
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Respuesta de Snag My New Home

Hi Connor,

Thank you so much for taking the time to share your experience! 🌟

We’re delighted to hear that Lina’s responsiveness and Elijah’s professionalism made your snagging inspection smooth and reassuring. Our goal is always to provide clear guidance and peace of mind during such an important investment, so it’s fantastic to know the team delivered exactly that.

We truly appreciate your recommendation and are grateful you chose Snag My New Home for your inspection. If you ever need us again, we’re only a message away!

Warm regards,
Snag My New Home Team 🏡✨

Valorada con 5 estrellas sobre 5

Trustworthy Snagging company

I recently hired Snag My New Home for a snagging inspection of my new property, and I couldn’t be more impressed with their service. The team was highly professional, extremely thorough, and demonstrated exceptional attention to detail from start to finish.The inspection covered everything — from minor cosmetic issues to more significant structural concerns. The final report was clear, comprehensive, and easy to follow, with detailed descriptions, high-quality photos, and practical recommendations for resolving each snag.
If you’re looking for a reliable and trustworthy snagging company, Snag My New Home is an excellent choice. Highly recommended!

18 de noviembre de 2025
Opinión espontánea
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Respuesta de Snag My New Home

Thank you so much for taking the time to share your experience, Gulshad. We’re delighted to hear that you were impressed with the level of detail, professionalism, and care our team provided throughout your snagging inspection.

Delivering clear, comprehensive reports with practical recommendations is something we pride ourselves on, and it’s great to know this gave you confidence and peace of mind with your new home.

We truly appreciate your trust in Snag My New Home and your kind recommendation. If you ever need further assistance or a post-completion inspection in the future, we’ll be more than happy to help.

Thank you again for choosing us! 🏡✨

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