Found out about this company this morning, went there and ordered online to collect immediately, staff were ever so helpful, As I collected in person they offered me a refund for postage or anothe... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I ordered on Friday and delivery was due Monday, it never arrived so checked tracking with courier company, it stated there had been a problem with my delivery. When contacted I was informed it had b... Ver más
La empresa ha respondido
Easy to order, good reliable delivery times and works well in my Ninja slushi. Good strong taste and smooth slush. Will order again when I run out
Alan @ Snowshock been brilliant past two days as my machine wasn’t freezing and he sent us new parts and also helped us to put it on via video call. Machine wasn’t freezing off since last year and now... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de catering
- Distribuidor de bebidas
- Fabricante de alimentos
- Tienda de suministros para restaurantes
- Depósito
Escrito por la empresa
Slush Machines, Slush Syrups and Slush Supplies from SnowShock, UK Wide suppliers of premium slush products. Call us today to order on 0330 053 6132.
Información de contacto
Unit 2, Whitehouse Road Industrial Estate, Whitehouse Road, NE15 6LN, Newcastle upon Tyne, Reino Unido
- 03300536132
- trustpilot@snowshock.co.uk
- snowshock.com
4,6
Excelente
204 opiniones
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Ha contestado el 100% de las opiniones negativas
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Great product and amazing service and…
Great product and amazing service and customer service.
I will use no one else
16 de agosto de 2023
Respuesta de SnowShock
Thanks Aaron, you've set us up for a great day!
Fast delivery great service
20 de agosto de 2023
Respuesta de SnowShock
Thanks for taking the time to place a review, we love to hear your comments.
Top service all round.
Good quality product, good price, fast delivery and no headaches....what more do you need, thank you again.
7 de agosto de 2023
Respuesta de SnowShock
Many thinks for sharing your experience.
Super service
Really easy to order, everything delivered as promised and super fast too. From payment to delivery in less than 24 hours.
25 de julio de 2023
Respuesta de SnowShock
We are so glad you had a good experience, thanks for letting us know about it.
Very expensive postage costs.
24 de julio de 2023
Respuesta de SnowShock
Hi James Thanks for taking time to review us. Carriage is FREE for orders over £50, except for the Highlands & Islands of the UK, where there is an additional charge. This is unfortunately the case for the vast majority of businesses shipping to those areas, purely because the delivery companies charge more for that service. Although we wish we did, sadly we have no options available to prevent this.
Great service and fast shipping
4 de julio de 2023
Respuesta de SnowShock
Great and fast, two words we love! Thank you
Easy to used ordering system and very…
Easy to used ordering system and very prompt delivery
14 de junio de 2023
Respuesta de SnowShock
Thanks Jamie, have a lovely day!
Fantastic company
Next day delivery 5*
free advertising posters
Fast notification of restock
Fantastic range and prices
Very helpful and polite staff
Fantastic company
14 de junio de 2023
Respuesta de SnowShock
Wow, thanks for your kind comments Ben.
Package has not arrived.
14 de junio de 2023
Respuesta de SnowShock
Hi Meleri,
I have checked the status of your delivery with the courier and I can see It should have been delivered the next working day, apologies for the delay. I will chase this up for you and ensure you receive your order.
Kind Regards
Extremely Quick in getting the order…
Extremely Quick in getting the order picked, packed and sent out with a great range of products available, great prices.
6 de junio de 2023
Opinión espontánea
DHL?
Ordering process simple, but DHL tracking NEVER works.
This means that ordering from the website is easy, but tracking the delivery is impossible because the DHL "tracker" doesn't work.
4 de junio de 2023
Opinión espontánea
Respuesta de SnowShock
Hi Geoff. We are requesting more details so that we can find your account. It could be that the e.mail or mobile number has a wrong digit? This could explain poor communication from DHL. I'm pretty sure we can sort it out for you.
Excellent service from Snowshock
Excellent service from Snowshock. Tasty slush and the coffee is amazing! Deliveries are next day if you order early!
12 de mayo de 2023
Opinión espontánea
Respuesta de SnowShock
If you’re happy, we are, thanks for sharing your experiences.
Very good on price
Very good on price
Great customer service
Very punctual for delivery
Great RRP for customer
Great variety of flavours
11 de mayo de 2023
Opinión espontánea
Respuesta de SnowShock
Thank you very much, we appreciate your feedback.
Amazing product and amazing service.
Amazing product and amazing service.
Delivery was fast and on time.
Snowshock is the place to go.
6 de abril de 2023
Opinión espontánea
Respuesta de SnowShock
Thank you very much for your kind words.
Used these guys for years
Used these guys for years. Always the best quality slush delivered next day. They've never let me down
10 de mayo de 2023
Opinión espontánea
Respuesta de SnowShock
We've loved looking after you for years too, many thanks for the review.
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