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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Love the company, been buying from snushaven for about a month now and it’s a game changer. I recently got into higher mil snus and being able to order them in bulk is really helpful. Overall love the... Ver más

Valorada con 5 estrellas sobre 5

the price (which was mine main concern) was reasonable according to the average price in my country. I'm from Italy and The delivery took only 5 days. The product was perfect (it was 5 cans of siberia... Ver más

Valorada con 1 estrellas sobre 5

Never received my order after numerous complaints via email and instagram seems they don’t want to sort the problem

Valorada con 1 estrellas sobre 5

Terrible experience, placed an order for some snus and a t-shirt, the t-shirt didn't ever arrive. Finally got a reply from support saying it would take another 14 days. I placed the order on the 1... Ver más

Información sobre la empresa

Escrito por la empresa

We are a UK based nicotine pouch distributor, we strive to create the best customer experience every time.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

130 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 5% de las opiniones negativas

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Valorada con 2 estrellas sobre 5

Snushaven’s products are good and Ive…

Snushaven’s products are good and Ive ordered from them a few times but when orders go missing and never arrive, which happens often, they become completely useless and support is zero help. It doesn't matter who you email or if you use their chat-box. They will just outright ignore you and you will never see any of what you ordered.I am satisfied when my packages make it to me but when they don’t it just gets extremely annoying because you spent all that money to get nothing. It is really unfortunate and I understand that I am US based and shipments and customs can be difficult but the customer support just sucks

17 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Customer service is egregious

the customer service has been horrible. The dude only replys thru the website never email. And is cold and rude and unhelpful. Delaying and pushing problems. I haven't heard from them in a week. And I have no idea whats going on with my order. They won't refund me. Orderd from snuzyn and snusme both arrived and we're cheaper. Customer service is so great over there to Never shopping here again 🤞

28 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

Tried mint Havens for the first time and could be one of my favs, fast shipping and nice to add a free tub. Will buy from here again.

13 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible experience I ordered on…

Horrible experience I ordered on October 26 and I haven’t got any shipping confirmation or anything.
I emailed the customer support about 6 times and they never responded do not buy from here. Go to nicoprof

26 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible experience

Terrible experience, placed an order for some snus and a t-shirt, the t-shirt didn't ever arrive. Finally got a reply from support saying it would take another 14 days. I placed the order on the 18th of August and still not received.

DO NOT BUY FROM HERE

Please resolve this issue or I'm keeping this review up.

18 de agosto de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Late order.

I ordered the 26th September and it's now been an whole month, should It really take that long? When will I get it???

12 de octubre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Missing cans

I am missing some cans and told them and all they did was tell me to email someone, so i did and never got a response.

7 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unfortunately I had to track down my…

Unfortunately I had to track down my delivery after 2 weeks and was told that there was a problem with my order, but I was never told what the problem was. Then your customer service offered to resend my goods. My order hasn't arrived in Sweden yet, I can see it's on its way

18 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

scammed

Ordered like 60 bucks worth of stuff, waited a week, said would deliver on the 18th, and of course it didnt come, not i didnt worry, gave it a few days, still nothing. Its been almost 2 damn week, and the funny thing is these guys wont even give me a damn refund

18 de septiembre de 2025
Opinión espontánea

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