Ordered from Spain and got the pouches the next day with UPS. Honestly, usally don't buy online because my instant need but this is as close as it gets
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Consulta las opiniones de los clientes
The company has the best delivery service of snus to my country. There is not any other company that can deliver snus (does not sell in Portugal) on the day after. Of course there is One or other time... Ver más
A really stunning quality of service. Huge variety of products, free shipping policy, 10% always available discount code (view their instagram page) and 2 working days shipping time. Great Job!
La empresa ha respondido
Delivery and packaging were great but snus were old and didn’t taste anything or hit. Would order again if the snuses are fresh. Edit: Customer service handled the situation well and fast.
La empresa ha respondido
Información sobre la empresa
- Supermercado
- Servicio de comercio electrónico
- Exportador
- Mercado online
- Tienda de nutrición deportiva
- Comercio
Escrito por la empresa
Snusifer was born out of the lack of a truly dedicated white snus shop. A place where customers could conveniently browse through a broad product catalogue from the premium Swedish makers of nicotine pouches. We wanted to create a one-stop shop, offering a diverse palette of flavors and styles. The obvious choice for the discerning snus aficionado of a digital age. We hope we’ve succeeded. We believe white snus nicotine pouches to be the smoke-free future choice of a healthier world, offering a tasty, stylish and invigorating energy boost. All the while making tobacco-stained teeth and disturbing cigarette smoke a thing of the past. We are an environmentally and socially conscious company and we strive to make our own small contribution to a more wholesome world. Last but not least. Our customers are our be-alls and end-alls and we value your feedback! If you have questions, suggestions or complaints, don’t hesitate to contact us at support@snusifer.com
Información de contacto
Stockholm, Suecia
- support@snusifer.com
- snusifer.com
4,6
Excelente
85 opiniones
Ha contestado el 100% de las opiniones negativas
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Great!, Products came fast
The products came super fast! if they expand their productline, i would buy again!
6 de febrero de 2025
Respuesta de Snusifer
Hi Benjamin,
We really appreciate your 5-star review! Great to hear you’re happy with the fast delivery 😊 Your feedback is important to us, and we’re always looking to improve. If there are products you’d like to see, feel free to share your ideas with us at support@snusifer.com
Kind regards,
Snusifer Customer Service
Easy and fast.
22 de enero de 2025
Splendid
The company has the best delivery service of snus to my country. There is not any other company that can deliver snus (does not sell in Portugal) on the day after. Of course there is One or other time where it takes 2 days, but not the companys' fault. Excellent service quality and product quality.
27 de diciembre de 2024
Toimitus erittäin hyvä
Toimitus erittäin hyvä, valinnanvaraa toivoisin hieman lisää
12 de diciembre de 2024
Great communication and really fast…
Great communication and really fast shipping!
4 de diciembre de 2024
Still haven’t received order
Still haven’t received order. Was told it would be delivered last week Friday, it’s now Tuesday
5 de diciembre de 2024
Respuesta de Snusifer
Dear Diego,
Thank you for your feedback. We’re sorry to hear about the delayed delivery. While we understand your frustration, unfortunately unforeseen events such as bad weather conditions can sometimes impact shipping times, despite our best efforts.
We have already issued a refund as compensation for the inconvenience. Given that the delay was due to UPS, we believe a one-star review may not fully reflect the overall experience. If you’re satisfied with how we handled your case, we kindly ask you to reconsider your rating.
If you have any further concerns, please feel free to reach out directly. We apologize again for the delay and appreciate your understanding.
Kind regards,
Snusifer Customer Service
Nice work from customer support
Product was quite unpleasant to use, but as soon as I wrote the product review, the people from Snusifer got back to me and fully refunded me -even though returning the products was not an option due to me opening the 10x pack of the product.
2 de diciembre de 2024
Respuesta de Snusifer
Dear Atte,
We're truly sorry to hear about your disappointing experience. As soon as we were made aware of the issue through your review here on Trustpilot, we took immediate action by removing the product from our shop to prevent any further inconvenience to our customers. Additionally, you were issued a full refund on the very same day to compensate for the experience.
If you feel that our efforts to address your concerns have met your expectations, we kindly invite you to consider updating your review to reflect this. Your satisfaction is our top priority.
Thank you for giving us the opportunity to make things right.
Best regards,
Snusifer Customer Service
Suoer nice
It war really fast, the delivery, and came everything as i ordered! Super ni e
2 de diciembre de 2024
One of the best purchases I've made…
One of the best purchases I've made this year, and the year is almost over! Package was sent quickly and one of the only sites I've found to offer free shipping to Portugal. For sure I will be purchasing from again.
Edit: And thanks for the Swedish sweets that came along with the package as a gift! Great chocolate! :D
25 de noviembre de 2024
It took 2 days and I received my order
It took 2 days and I received my order. Very quick delivering. And candies were great surprise! :) I will absolutely order again!
13 de noviembre de 2024
Fast 👍🏼and taste ok
4 de noviembre de 2024
Everything went smoothly👍
13 de septiembre de 2024
Nopea toimitus
26 de agosto de 2024
Respuesta de Snusifer
Dear Tuula,
We are truly sorry to hear about the missing product in your order. Your satisfaction is incredibly important to us, and we’re committed to resolving this issue.
Could you please let us know on support@snusifer.com which product was missing from your order. Once we have this information, we’ll be able to address the situation and make things right for you.
Thank you for your patience and cooperation. We look forward to assisting you.
Kind regards,
Snusifer Customer Service
shipping to portugal fast and easy
shipping to portugal fast and easy
23 de agosto de 2024
Opinión espontánea
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