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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered from Spain and got the pouches the next day with UPS. Honestly, usally don't buy online because my instant need but this is as close as it gets

Valorada con 5 estrellas sobre 5

The company has the best delivery service of snus to my country. There is not any other company that can deliver snus (does not sell in Portugal) on the day after. Of course there is One or other time... Ver más

Valorada con 5 estrellas sobre 5

A really stunning quality of service. Huge variety of products, free shipping policy, 10% always available discount code (view their instagram page) and 2 working days shipping time. Great Job!

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Delivery and packaging were great but snus were old and didn’t taste anything or hit. Would order again if the snuses are fresh. Edit: Customer service handled the situation well and fast.

La empresa ha respondido

Información sobre la empresa

  1. Supermercado
  2. Servicio de comercio electrónico
  3. Exportador
  4. Mercado online
  5. Tienda de nutrición deportiva
  6. Comercio

Escrito por la empresa

Snusifer was born out of the lack of a truly dedicated white snus shop. A place where customers could conveniently browse through a broad product catalogue from the premium Swedish makers of nicotine pouches. We wanted to create a one-stop shop, offering a diverse palette of flavors and styles. The obvious choice for the discerning snus aficionado of a digital age. We hope we’ve succeeded. We believe white snus nicotine pouches to be the smoke-free future choice of a healthier world, offering a tasty, stylish and invigorating energy boost. All the while making tobacco-stained teeth and disturbing cigarette smoke a thing of the past. We are an environmentally and socially conscious company and we strive to make our own small contribution to a more wholesome world. Last but not least. Our customers are our be-alls and end-alls and we value your feedback! If you have questions, suggestions or complaints, don’t hesitate to contact us at support@snusifer.com


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

85 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Five outta five

Fast delivery, good prices and large range of products. Cant come up with anything to complain

18 de mayo de 2023
Valorada con 1 estrellas sobre 5

Extremely slow service

Extremely slow service. It takes over 10 days to come over..

15 de mayo de 2023
Logotipo de Snusifer

Respuesta de Snusifer

Dear Adolfo,

Thank you for your feedback. We want to assure you that your order placed on May 16th was delivered on time, and it is still available for pick-up until June 1st at the UPS access point you selected during checkout.

We apologize if there was any confusion regarding the delivery method. Your satisfaction is our priority, and we appreciate your understanding and patience.

If you have any further questions or need any assistance, please don't hesitate to contact us directly. We are here to help and ensure that you have a positive experience with us.

Kind regards,
Snusifer Customer Service

Valorada con 5 estrellas sobre 5

Always precise

Always precise, quick and kind. One of my preferite online seller

10 de mayo de 2023
Logotipo de Snusifer

Respuesta de Snusifer

Dear Alessandro,

Thank you so much for your fantastic review! We're thrilled to hear that you consistently find our service to be precise, quick, and kind. It means a lot to us that you consider us one of your favorite online sellers.

At Snusifer, we strive to provide the best possible experience for our customers, and your feedback is very encouraging to us. If there's anything else we can do to enhance your experience or if you have any suggestions, please reach out to us.

Best regards,
Snusifer Customer Service

Valorada con 4 estrellas sobre 5

Old snus

Delivery and packaging were great but snus were old and didn’t taste anything or hit. Would order again if the snuses are fresh.

Edit: Customer service handled the situation well and fast.

12 de abril de 2023
Logotipo de Snusifer

Respuesta de Snusifer

Dear Lassi,

Thank you for sharing your feedback with us. We're glad to hear that the delivery and packaging met your expectations. However, we're very sorry to hear that the snus you received did not meet your expectations. At Snusifer, we take great pride in the quality of our products and the satisfaction of our customers, and we deeply regret that we fell short on this occasion.

We want to make things right and compensate you accordingly for your experience. We value your feedback and want to learn how we can improve our services in the future. Therefore, we kindly request you to reach out to us directly at support@snusifer.com and provide us with more specific details about the snus, so we can address the issue.

We're truly sorry for any inconvenience caused and hope to have the opportunity to earn back your trust in the future.

Best regards,
Snusifer Customer Service

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