Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

This was an online order, not in store. I ordered 2 Yeti Tumblers online on a Monday evening. The email confirming dispatch came through before the sale confirmation, so already alarm bells were ri... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Well I ordered 2 Traeger pellet containers, as they were a few pounds cheaper than anywhere else. These were ordered late on Friday night/Saturday morning and to my surprise they were despatched Sa... Ver más

Valorada con 5 estrellas sobre 5

Recommended to the Provence heater by a friend who uses a few round his home as alternative to central heating. Very pleased with the product, even more so by the company -Socal. Very easy to make my... Ver más

Valorada con 5 estrellas sobre 5

We have ordered several things from Socal and they have always been well packaged and delivered quickly! I did a click and collect order the other week and they emailed to double check I wanted to cli... Ver más

Información sobre la empresa

  1. Tienda de parrillas
  2. Tienda de gas y artículos relacionados
  3. Tienda de mobiliario para jardín
  4. Tienda de muebles de exterior

Escrito por la empresa

We are the UK's leading supplier of Calor gas and Barbecue equipment. From our a large appliance showroom here in Southampton we pride ourselves on our in depth product knowledge and great customer service. Free local delivery is always available using our own fleet of vehicles and we can deliver further afield using a number of delivery options.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 75% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(1960)

28 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

Package is still not arrived 11 day's…

Package is still not arrived 11 day's after ordering. And the communication with SOCAL is difficult, they reply slow on Emails, and if you call them you get the voicemail.

14 de junio de 2024
Logotipo de Socal

Respuesta de Socal

Hi Tom, sorry to hear this, could you email me with some details and I’ll chase this up for you.

sales@socal.co.uk

Thanks Charles

Valorada con 5 estrellas sobre 5

Great service

SoCal had items in stock that were sold elsewhere, reacted promptly when the carrier misplaced the parcel and solved for it fast. Great service.

14 de junio de 2024
Valorada con 2 estrellas sobre 5

Poor value for money

They charge £7.50 post and package for two lightweight cooker control knobs. They charge £10 for the knobs themselves. Exploitative.

31 de mayo de 2024
Logotipo de Socal

Respuesta de Socal

Thanks for your feedback, unfortunately this is the cost of using a reliable next day delivery service with tracking. We do however offer free delivery for orders over £50.

Hope this helps with your next order, thanks Socal Team

Valorada con 1 estrellas sobre 5

I don't know if it's them or me.

I don't know if it is Socal or the shipper. The ordering process was easy but it has been a week now and have yet to receive my order. I called the shipper and the worker at the help desk didn't help me. I sent a request through their online portal and have heard nothing. I also replied to the Socal email I received about me making a mistake on my order and have not gotten a response. So far my £1k order is MIA.

11 de mayo de 2024
Logotipo de Socal

Respuesta de Socal

Apologies for this, can you let me know the order number and I'll chase this up for you.

Thanks Charles
charles@socal.co.uk

Valorada con 5 estrellas sobre 5

Great service and friendly kind staff

Great service and friendly kind staff. I completely ran out of gas which was totally my own fault and they kindly delivered it to me within about an hour. Their usual service is also super efficient. I highly recommend Socal.

21 de abril de 2024
Valorada con 1 estrellas sobre 5

I recently purchased a BBQ that…

I recently purchased a BBQ that appeared to be in stock, only to have the store initiate a return process citing inventory discrepancies. Later, when I saw it back in stock, I decided to double-check with the sales team to ensure its availability. Their response? 'It might be wrong; if you buy it, we'll start the return process.' It begs the question: why show it as in stock if it's going to cause inconvenience and uncertainty for customers? It's just absurd.

4 de abril de 2024
Opinión espontánea
Logotipo de Socal

Respuesta de Socal

Apologies for the confusion. It appears we had a number of orders come through all at once for the same item. This led to some stock issues. We can order in for you if you still require with an estimated wait time of 2 weeks. Thanks for reaching out, please let us know if we can be of further service.

Socal Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más