This was an online order, not in store. I ordered 2 Yeti Tumblers online on a Monday evening. The email confirming dispatch came through before the sale confirmation, so already alarm bells were ri... Ver más
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This was an online order, not in store. I ordered 2 Yeti Tumblers online on a Monday evening. The email confirming dispatch came through before the sale confirmation, so already alarm bells were ri... Ver más
La empresa ha respondido
Well I ordered 2 Traeger pellet containers, as they were a few pounds cheaper than anywhere else. These were ordered late on Friday night/Saturday morning and to my surprise they were despatched Sa... Ver más
Recommended to the Provence heater by a friend who uses a few round his home as alternative to central heating. Very pleased with the product, even more so by the company -Socal. Very easy to make my... Ver más
We have ordered several things from Socal and they have always been well packaged and delivered quickly! I did a click and collect order the other week and they emailed to double check I wanted to cli... Ver más
We are the UK's leading supplier of Calor gas and Barbecue equipment. From our a large appliance showroom here in Southampton we pride ourselves on our in depth product knowledge and great customer service. Free local delivery is always available using our own fleet of vehicles and we can deliver further afield using a number of delivery options.
Third Avenue, SO15 0JX, Southampton, Reino Unido
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Ha contestado el 75% de las opiniones negativas
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Great range of Yeti items, very fast delivery. Thank you!
Package is still not arrived 11 day's after ordering. And the communication with SOCAL is difficult, they reply slow on Emails, and if you call them you get the voicemail.

Respuesta de Socal
SoCal had items in stock that were sold elsewhere, reacted promptly when the carrier misplaced the parcel and solved for it fast. Great service.
Easy transaction. Needn't have ordered online as they always have what I wanted in stock. In and put of the store in about a minute. Excellent.
Great customer service and great product. Really pleased with our new patio heater. Thank you.
Incredibly fast and efficient. Ordered one evening, delivered next morning by two helpful and personable staff
They charge £7.50 post and package for two lightweight cooker control knobs. They charge £10 for the knobs themselves. Exploitative.

Respuesta de Socal
I don't know if it is Socal or the shipper. The ordering process was easy but it has been a week now and have yet to receive my order. I called the shipper and the worker at the help desk didn't help me. I sent a request through their online portal and have heard nothing. I also replied to the Socal email I received about me making a mistake on my order and have not gotten a response. So far my £1k order is MIA.

Respuesta de Socal
Just incredible service. Always quick delivery, great range of products!
I got the product next but missing one but the customer service was amazing and they sorted everything themself! Thank you Charles
Ordered online, no fuss came via trusted carrier, packaged perfectly.
Great service kept notified and arrived when said it would.
Great service and friendly kind staff. I completely ran out of gas which was totally my own fault and they kindly delivered it to me within about an hour. Their usual service is also super efficient. I highly recommend Socal.
Easy and quick to exchange empty gas cylinder for a refill using click and collect.
Also seems good value.
I recently purchased a BBQ that appeared to be in stock, only to have the store initiate a return process citing inventory discrepancies. Later, when I saw it back in stock, I decided to double-check with the sales team to ensure its availability. Their response? 'It might be wrong; if you buy it, we'll start the return process.' It begs the question: why show it as in stock if it's going to cause inconvenience and uncertainty for customers? It's just absurd.

Respuesta de Socal
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