Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I read their return policy prior to purchasing. sounded fine! It took 3 weeks to receive. Item didn't fit and tried to return according to their instructions. Tried to return , taking pictures etc. F... Ver más

Valorada con 5 estrellas sobre 5

Ease of using website… Highest quality of products at or below best price point. Fast , efficient delivery to my front door! Needs to be your go to for home delivery of incontinence materials, e... Ver más

Valorada con 5 estrellas sobre 5

I placed an order with this company and they already knew my Discover card numbers and didn't accept them. I started looking online and there are many complaints about them including cheap clothing a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I broke my rule about not ordering items from Facebook ads, and it reinforced why I should follow this rule. I ordered two dresses and quickly got an email confirmation of the order. After about a wee... Ver más

Información sobre la empresa

Escrito por la empresa

At Sofia & Grace, our mission is to destigmatize bladder leakage. We believe it’s about time to have a place for women to come together and talk openly about bladder control issues. With 1 in 3 women dealing with incontinence on a daily basis, we are here to open up dialogue and offer women a platform to discover products that help them live more confidently—without the stress or embarrassment caused by bladder control. This is the foundation and noble purpose that defines Sofia & Grace and the pillars our brand is built on.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

372 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 15% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Discrete

I like the fact that I have some privacy when having my products shipped. My business and no body else. Good selection. I am updated as to different products that are available. I like belonging to the Community.

13 de mayo de 2022
Valorada con 1 estrellas sobre 5

I did not like any of the items I…

I did not like any of the items I ordered...So sad to say...I wanted long, but not halfway up my back & too thick for privacy. The sticky stuff on Olana is not "sticky" enough in the heat of Arizona!!! The Olana pads are way too wide for me-it is like wearing a diaper!!

21 de abril de 2022
Logotipo de Sofia & Grace

Respuesta de Sofia & Grace

I am sorry you didn't like any of the items you ordered. Please see your email so we can discuss a resolution. Thanks

Valorada con 4 estrellas sobre 5

I tried to return unopened product

I tried to return unopened product. I was sent a return label that Fedx could not read. I paid $17 for returning package with a new label.
Issue was resolved to my satisfaction

5 de abril de 2022
Logotipo de Sofia & Grace

Respuesta de Sofia & Grace

I am sorry for the inconvenience you are experiencing regarding the return. I was able to issue the refund for the return.

Valorada con 5 estrellas sobre 5

S&G handled my order great

S&G handled my order great! They even called me to sort something that didn’t appear in my order. Very pleased with the service, convenience, and care.

27 de marzo de 2022
Valorada con 5 estrellas sobre 5

Freedom comes in the right package

So far, so good. They have a good way to select a product that may be most helpful to you. I have had so many "failures" I was wondering why I keep trying all of the companies, but from their selection process I seem to have found what I need to work for me. A big relief to go out and feel safe etc. They have a great customer service and respond to questions asap. Packaging is excellent. It looks like I have found a winner and that makes me very happy.

7 de marzo de 2022
Valorada con 5 estrellas sobre 5

I was looking for something to help…

I was looking for something to help with nighttime issues while attempting to avoid big box office type sellers. I came across the product I ordered mainly due to cost, and yet have felt confident in the choice I made and do intend to purchase from your company in the future.

23 de febrero de 2022

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más