I read their return policy prior to purchasing. sounded fine! It took 3 weeks to receive. Item didn't fit and tried to return according to their instructions. Tried to return , taking pictures etc. F... Ver más
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Consulta las opiniones de los clientes
Ease of using website… Highest quality of products at or below best price point. Fast , efficient delivery to my front door! Needs to be your go to for home delivery of incontinence materials, e... Ver más
I placed an order with this company and they already knew my Discover card numbers and didn't accept them. I started looking online and there are many complaints about them including cheap clothing a... Ver más
La empresa ha respondido
I broke my rule about not ordering items from Facebook ads, and it reinforced why I should follow this rule. I ordered two dresses and quickly got an email confirmation of the order. After about a wee... Ver más
Información sobre la empresa
Escrito por la empresa
At Sofia & Grace, our mission is to destigmatize bladder leakage. We believe it’s about time to have a place for women to come together and talk openly about bladder control issues. With 1 in 3 women dealing with incontinence on a daily basis, we are here to open up dialogue and offer women a platform to discover products that help them live more confidently—without the stress or embarrassment caused by bladder control. This is the foundation and noble purpose that defines Sofia & Grace and the pillars our brand is built on.
Información de contacto
9385 Dielman Ind. Dr, 63132, Olivette, Estados Unidos
- 8009523981
- together@sofiaandgrace.com
- sofiaandgrace.com
3,3
Medio
372 opiniones
Ha contestado el 15% de las opiniones negativas
Suele responder en menos de 24 horas
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As always dependable and on time
18 de abril de 2023
I find the products that I want.
I am able to find the products that I like.
Product is available on reorders.
Price is very reasonable.
Shipping is fast.
Order arrives in unmarked box as to item name & received in very short timeframe.
19 de abril de 2023
Easy to use
Easy to use, but I am not order like I should. I either order my deliveries short and I have overage to to long and run out
28 de marzo de 2023
I get exactly what I am looking for in…
I get exactly what I am looking for in the product at a great deal. I receive it in a very timely manner!
14 de febrero de 2023
I place my order with the anticipation…
I place my order with the anticipation to seeing them with in a week of that order or maybe a little longer. I was not notified at any time that there was a back order until I chatted. I feel I should have been notified sooner by email.
Delores
19 de febrero de 2023
Respuesta de Sofia & Grace
Our apologies, there is a email system we use to notify customers of backorders. Can you please check your spam for this email? Thank you
Great customer satisfaction.
Ease of ordering the product I need. Delivered in a timely manner. Packaging is perfect. Thank you
16 de febrero de 2023
They had the name brand products that…
They had the name brand products that I’ve been looking for at good prices.
5 de enero de 2023
HELFUL FINALLY
20 de diciembre de 2022
Very good And Quick Servicw
27 de agosto de 2022
Just what I wanted.
The pads I ordered are perfect for my everyday needs. This size is hard to find in many retail stores so it gets me great pleasure to know that I can order these on your website and have them arrive at my door within a short period of time.
24 de agosto de 2022
Excellent service
Excellent service and when there was a delivery problem Sophi & Grace was quick to rectify the problem that was caused by the delivery people
Thank you
26 de julio de 2022
Quick delivery
29 de junio de 2022
The current pad just sent is the best…
The current pad just sent is the best for me. The last pkg just was too big & bulky. I guess I just needed to try the different sizes to see what works best for me.............. I appreciate that you do get them mailed in a decent time frame, so that I never run out--especially when I'm only ordering 1 pkg at a time!!! Thank you so much. I really appreciate it!!
21 de junio de 2022
good fit and worked well
7 de junio de 2022
I was anle to order easily and the…
I was anle to order easily and the order was processed quickly and I received everything in a few days.
1 de junio de 2022
Shipping is very fast and discrete.
28 de mayo de 2022
I have written you twice to send me…
I have written you twice to send me instruction on how to return the package I ordered . it does not fit at all. I have received NO answer from you. I am very disappointed in your company
16 de mayo de 2022
Respuesta de Sofia & Grace
Unfortunately, I don't find any communication from your email address however, I will reach out to you via the email address on file and discuss a resolution.
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