I read their return policy prior to purchasing. sounded fine! It took 3 weeks to receive. Item didn't fit and tried to return according to their instructions. Tried to return , taking pictures etc. F... Ver más
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Consulta las opiniones de los clientes
Ease of using website… Highest quality of products at or below best price point. Fast , efficient delivery to my front door! Needs to be your go to for home delivery of incontinence materials, e... Ver más
I placed an order with this company and they already knew my Discover card numbers and didn't accept them. I started looking online and there are many complaints about them including cheap clothing a... Ver más
La empresa ha respondido
I broke my rule about not ordering items from Facebook ads, and it reinforced why I should follow this rule. I ordered two dresses and quickly got an email confirmation of the order. After about a wee... Ver más
Información sobre la empresa
Escrito por la empresa
At Sofia & Grace, our mission is to destigmatize bladder leakage. We believe it’s about time to have a place for women to come together and talk openly about bladder control issues. With 1 in 3 women dealing with incontinence on a daily basis, we are here to open up dialogue and offer women a platform to discover products that help them live more confidently—without the stress or embarrassment caused by bladder control. This is the foundation and noble purpose that defines Sofia & Grace and the pillars our brand is built on.
Información de contacto
9385 Dielman Ind. Dr, 63132, Olivette, Estados Unidos
- 8009523981
- together@sofiaandgrace.com
- sofiaandgrace.com
3,3
Medio
372 opiniones
Ha contestado el 15% de las opiniones negativas
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SCAM
First of all if you return you need to pay to send back to China for full refund. $30-$100+ dollars IF THEY RECEIVE IT...or they will give you 30% credit on your next order. The top I purchased looked like a uniform nothing like the picture from Instagram. DO NOT BUY FROM THIS COMPANY.
YOU LOSE if you do not like it or if it was not as it appeared. NEVER TAKE THE CHANCE. HORRIBLE QUALITY. I THREW ITEM IN THE GARBAGE. Company is Sophia Grace Atelier.
7 de abril de 2025
Opinión espontánea
Respuesta de Sofia & Grace
I am sorry you have experienced disappointment with Sophia Grace Atelier. Please verify you have chosen the correct company as we are SOFIA & Grace (different spelling) and we supply incontinence products and not clothing.
Had quite a few ordering issues with…
Had quite a few ordering issues with your website and Sharon was amazing in helping me get it all straightened out. She was always pleasant and helpful even when I was calling and emailing A LOT. I'm a caregiver for my mom and she made a stressful situation much better!
11 de marzo de 2025
Absolutely horrendous quality and…
Absolutely horrendous quality and nothing like the image on the website.
Made from Calico which is pattern cutting fabric. Cheep rough cotton, neck line nothing like image and would fit a 10 year old. Extremely disappointing so would not bother wasting your money.
27 de marzo de 2025
Opinión espontánea
Respuesta de Sofia & Grace
We are SOFIA & GRACE, a national distributor of incontinence supplies. I am sorry you are experiencing difficulties with this OTHER company.
You have the product that I have used…
You have the product that I have used for many years and can no longer easily find in local stores I shop. It's reasonably priced and I can get free shipping with a larger order. Win-Win for me!
24 de febrero de 2025
Great hard to find product
23 de diciembre de 2024
Good price and expediency on delivery
19 de diciembre de 2024
Ease of ordering and the fast delivery
20 de diciembre de 2024
Disappointment
This is the first time I have been disappointed in your service. The wrong item was delivered to me...Poise liners instead of pads which I intend to return once I get a return address. I know the pads are available because I purchased them at my local grocery store.
4 de diciembre de 2024
Respuesta de Sofia & Grace
This was an online order, and a different product was ordered instead of the regular item previously ordered. Please check your email so we can get this resolved. Thanks!
Superior service!
I received my order faster than estimated. It was not necessary; but, it was a pleasant surprise and the order was correct.
1 de diciembre de 2024
Price great
Price great! Product wonderful. Shipping pricey and slow. Hard time choosing between 4 & 3 rating because of that.
18 de septiembre de 2024
Quick service and good products.
10 de septiembre de 2024
great price
great price, on time delivery and just nice company to work with. People are friendly and very helpful
9 de septiembre de 2024
I always had to have someone buy these…
I always had to have someone buy these for me. I like to be able to order.
1 de septiembre de 2024
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