Had a problem today resetting a Super Compact Electronic Softener, after refilling with salt. Contacted Softenergeeks, and Martin, Technical Manager personally ran through reset procedure with my... Ver más
La empresa ha respondido
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Had a problem today resetting a Super Compact Electronic Softener, after refilling with salt. Contacted Softenergeeks, and Martin, Technical Manager personally ran through reset procedure with my... Ver más
La empresa ha respondido
Never owned a Water softener before, but the purchase of a new washing machine prompted the Quest ( last washing machine full of scale). Stumbled accross Softenergeeks using internet searches, read t... Ver más
La empresa ha respondido
Purchased the the Super Compact Electronic Meter model to replace our 16-year old softener that had failed. Really simple to install and setup instructions were clear, though some of the abbreviatio... Ver más
La empresa ha respondido
Blue line softener with electronic control valve bought as replacement for worn out (other make) 15 year old unit. Installed using existing 1/2" pipework, isolator valves hoses etc up and running in l... Ver más
Softenergeeks are online water softening experts. For over 30 years we been in the water treatment and plumbing industry. We design, build and service water softeners. People sometimes ask us why our softeners are such good value and others are so expensive? We try to keep it simple at Softenergeeks, we make water softeners, and we sell them directly to you. This gives us the flexibility to change and keeps us in contact with our customers. If you need help or advice call us on 01507 700373.
UNIT 3a HOMEFIELD ROAD, CB9 8QP, HAVERHILL, Reino Unido
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Ordered a Softener from this company years ago, good product and a super good price, had one glitch with the electronic timer after arround a month probably due to a power cut halfway thru a regen, one call to them sorted my problem over the phone, great support. highly recommended

Respuesta de Softenergeeks
This company not only provides a very good product their aftercare service is first class, it's a one to one service that gives you the confidence that they not only care about their customers they have pride in the products they supply.
Cannot rate this company highly enough.

Respuesta de Softenergeeks
I have owned a Water Softener purchased from SoftenerGeeks for about three years now. The other day I noticed that it was not working correctly. 15 minutes after I send a query to the Softener Geeks team I received a call taking me through what the issue may be and how to resolve, less than 30 minutes later all back up and running as it should. The issue encountered is what all Water Softeners no matter what price suffer from, but I doubt any other company has such fantastic customer service and would take the time to contact so quickly. Would absolutely recommend Softener Geeks for anybody looking to purchase a softener.

Respuesta de Softenergeeks
Brilliant service with a constant desire to help with any issues - which there have been hardly any apart from my own misunderstanding of the best setup

Respuesta de Softenergeeks
I am very pleased to have bought my water softener from this exceptional company 2 years ago. The price was very good, the installation advice very clear and the softener was simple and performed well.
I recently had a problem and rang the company for advice and they immediately sent me videos how to fix it, (a blockage in a valve) which was easy to do and completely cured the problem. All for free.
I would recommend Softenergeeks to anyone.

Respuesta de Softenergeeks
Fantastic after sales support. My four year old Softenergeeks water softener has worked flawlessly and economically until a fault occurred recently. I emailed them and John responded immediately, firstly helping with fault finding accompanied by a video. Once the fault was confirmed, John again replied promptly with advice on how simply rectify the fault, which was just a minor blockage. Again this was accompanied by a video. If only every business treated their customers like this, life as a consumer would be a lot better. Highly recommended product and great afters ales.
Excellent service. Great product would definitely recommend.
The Service from this company is absolutely outstanding.
The Quality and Design of the Softener I received is way beyond that of any other Manufacturers.
I always carry out lots and lots and hours and hours of research before purchasing anything.
These Guys came out at the Top miles above anyone else.
Then there’s the exceptional value for money!!
Saved loads so that’s Free Salt for me for years to come!!
Guys many thanks ☺️

Respuesta de Softenergeeks
Absolutely amazing company!
So brilliant to deal with.
Thank you 😊
Quick and inexpensive delivery. Arrived well packed. Easily fitted in our very narrow cupboard (263 mm wide). Clear, comprehensive instructions. I fitted it myself (DIYer) into a space which had previously had a softener. I bought two washing machine connecting hoses from Screwfix. All now working fine (2 weeks old). Originally very hard water (12 tablets on their test kit - the maximum hardness), now the water is very soft (1 tablet). I didn't have room for the large plastic shroud which can enclose the whole mechanism/LCD display, etc - so threw it away. I'm loving the information you get from the LCD display - very useful. So far, it has done one regeneration at 2:00AM I get 750 litres of soft water per regeneration, due to my very hard water.
I thought that the plastic fitting for the regenerating water outlet (it is the uppermost fitting on the device) looked a bit flimsy - I removed it from the softener to push-fit my tight PVC hose onto, then re-installed it. However, I don't think that this was really necessary.
All-in-all, very pleased with the softener.
Product did not come with a user guide to explain how the device works and the terminology but I’ve given 4 stars because of the great personal assistance provided when I called for advice.
Fast and easy purchase with all questions quickly answered
on time with delivery water softener now fitted and so far things are going well would definitely recommend.
Purchased the the Super Compact Electronic Meter model to replace our 16-year old softener that had failed.
Really simple to install and setup instructions were clear, though some of the abbreviations such as VU, RT, BW, etc. would have been better with an explanation (such as BW = Back Wash, BD = Brine Draw, etc.).

Respuesta de Softenergeeks
Small, compact, quiet and easy to use! Admin responded quickly to acknowledge the registration email I sent. Really pleased with my new water softener.

Respuesta de Softenergeeks
Very easy transaction. Lots of information about the product available on line. Very quick delivery.
Mix up with order, all resolved with one phone call.
Pleasure to do business with.
System works perfectly.
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