SoftwareDiscountUSA.com Opiniones 

2262
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I got very stuck when I was trying to get the product installed. The product key was not working for me because I couldn't use the link to get to where I needed to enter it. However, Sam gave me a cal... Ver más

Valorada con 5 estrellas sobre 5

The support help was AMAZING! The gentleman was so patient with me. I kept apologizing to him because I was in my 70s and trying to download the software Publisher 2021 onto another older computer t... Ver más

Valorada con 5 estrellas sobre 5

I am very satisfied with this service. Sam was very helpful in helping me remove MS365 and installing my new MS 2024 software. He was prompt and polite - very helpful will use him again.

Valorada con 1 estrellas sobre 5

BUYERS BEWARE! Ordered software. Received download instructions and instructions to receive License Key. Downloaded software. Received non-working License Key. Reached out to Customer Service. They se... Ver más


Información sobre la empresa

  1. Tienda de software

Escrito por la empresa

Software Discount USA is a trusted online retailer that provides high-quality software solutions at unbeatable prices. We cater to individuals, businesses, and IT professionals by offering a wide range of genuine software products, including Microsoft Office, Windows operating systems, QuickBooks, and more. We aim to make premium software accessible and affordable, ensuring customers get the tools they need to work, learn, and grow efficiently. We focus on exceptional customer service and deliver secure transactions, fast order processing, and expert support.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(2262)

161 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I was at an absolute loss and frantic…

I was at an absolute loss and frantic about my files. Then I found Software Discount USA and all my problems were solved when IU was connected with the operator by the name of ZIM. He was able to set up my QuickBooks app and transferred all of my files that I thought were loss in space. You have an excellent employer in ZIM, and I hope he is recognized and justly rewarded for the wonderful work he provides for your company.

24 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

I am pleased with service I received from Zim, he helped my install the software for my Microsoft 365 with quick assist. He was patient even though it took him time to wait for the process. I am very grateful for the service. I recommend using this company and Zim for future software needs.

23 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I never received the activation code

I never received the activation code, never received an answer through the chat or the ticket created, nor by email. Had to request a cancellation of the order, and again never received an answer to that.

10 de junio de 2025
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Respuesta de SoftwareDiscountUSA.com

Hi Itza,
We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. After reviewing your order, we confirmed that your license details and instructions were sent via email on June 11th, the same day your inquiry was submitted. It’s possible the email landed in your spam or promotions folder; we recommend checking there just in case.

Additionally, our support team attempted to follow up by phone on June 19th and left a voicemail with the same information, including how to access and activate your software. We’re sorry if that message didn’t come through clearly or was missed.

We completely understand your frustration and are here to make this right. If you’re still having trouble, please reach out to us directly at support@softwarediscountusa.com or (888) 299-7641, and we’ll make resolving this our top priority.
We appreciate your patience and the opportunity to improve your experience.

Valorada con 5 estrellas sobre 5

Great Customer Care

Zim was very professional and patience and resolve the issue I was having in excellence. Thank you for continue having great customer care team members.

10 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Support

Zim was so helpful and patient with me in getting the discount code and installing Microsoft Office 2024. I could not have completed the process by myself. He explained what he was doing so that I could understand it. Very nice young man.

2 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Zim did a wonderful job

Zim did a wonderful job, very fast, very difficult, I'm glad I didn't have to do it. I love the company, didn't know how to download it so was happy when he called. Nice guy too. Thank you, 6 stars out of 5.
Ed

1 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

2025 I recently purchased a 2021 Word…

2025 I recently purchased a 2021 Word program download. It was the older version I wanted and am familiar with for my new computer. In 30 minutes, I was downloaded and installed and buzzing along with the program I know and love. No frustration!

Thank you, Zim, for your response, customer care and your follow through!

28 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good Customer Service

Zim helped me with a problem download from Microsoft Visio. He stayed on the line till the software was downloaded and installed. He was very helpful and professional. I was very happy with the experience...

29 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service

Zim was my rep for getting Microsoft on my home PC. he was so helpful and excellent knowledge. My computer was giving me difficulties and Zim had no problem making it right. He was very helpful and I appreciate his help so very much.

28 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Support

Zim helped to install TurboTax 2024 in my computer and was very helpful and patient with me, was not rude and stayed with me till the end. I'm extremely grateful for his help sincerely Aida. Thank you Zim

23 de mayo de 2025
Opinión espontánea

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