From the start we received excellent service. A detailed description of what to expect and we were not disappointed by the reality. The panels were quickly installed with little fuss or other. With... Ver más
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From the start we received excellent service. A detailed description of what to expect and we were not disappointed by the reality. The panels were quickly installed with little fuss or other. With... Ver más
La empresa ha respondido
The whole experience, from initial contact, through a visit and estimate of costs and survey, to the actual installation and commissioning process, was very professional. Being a local company with... Ver más
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Quick install, good communications. 14 panels and battery installed in a day. Works well. Nice APP
La empresa ha respondido
From start to finish I had no problems with solar home . From enquiry to meeting sales team , they explain there product & bring a sample of the panels they use , it’s all backed by BMW so my... Ver más
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Unit F, Commerce Way, CO2 8HH, Colchester, Reino Unido
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Excellent company: they are responsive, efficient and know what they are doing.

Respuesta de SOLARhome
All work completed as per original schedule. All workmen very professional in both their work execution, politeness, attention to detail, and them leaving the premises tidy and clean. High quality tuition on system during “handover”.
Company forwarded all required documentation on schedule. When I asked questions they were promptly answered with all information requested.
An excellent service I highly recommend to anyone thinking of installing solar panels.
I am also extremely satisfied with the product.
Thank you SOLARhome for ensuring all went smoothly and product if anything, performs better than anticipated.

Respuesta de SOLARhome
the2 chaps that installed the panels werefriendlyanddid theirjobwithno fuss. telephone staff were helpful

Respuesta de SOLARhome
Unlike other companies, this one will come round your house and spend the time to go over options and and potential savings, there was no hard sell at all. The Installation went well, apart from a small niggle on setting up the system up. Overall I'm very happy as it's been running smoothly for the last 6 months now. I also recommended to a friend and they also were happy with everything

Respuesta de SOLARhome
The company has helped us choose the best system for our need. Installation was a few hours, and we were up and running straight away. Any questions I had have been answered before and after installation. The overall product sold has been very good quality.

Respuesta de SOLARhome
Really good service and communication from the initial consultation to the eventual installation.

Respuesta de SOLARhome
Good service and communication from first contact. Predicted time line for installation was met. Some installation issues where quickly resolved. Equipment working exactly as described

Respuesta de SOLARhome
Very happy with our solar panels and battery. The team were all really helpful and professional especially Ben who came round to quote. The panels are performing well. So happy with the service we’ve recommended to family who are also now having them fitted by Ben & the team.

Respuesta de SOLARhome
Easy and informative to deal with. Good communication.

Respuesta de SOLARhome
I chose the firm as they were a local business with bags of experience. They may have been a little more expensive than others claimed to be but every aspect of the installation and after service support has been outstanding. No issues with the equipment but they have answered every question I have asked and provided plenty of advice about getting the max from the panels.

Respuesta de SOLARhome
Solar Home were chosen because they supplied their quotes in a professional way with a site visit. Best advice was then supplied regarding a smart meter and number & position of panels & battery. Once selected their surveyor was instructed which clearly benefited the installation team.
I was aware that cheaper other companies did not carry out any home visits which potentially cause severe problems on the installation day.
The solar Home installers carried out the fit in a professional and friendly manner.

Respuesta de SOLARhome
Excellent service. Panels installed in one day. Engineers even hovered up on there way out the door.
Brilliant!

Respuesta de SOLARhome
From start to finish, SOLARHome, provided honest accurate quotes, timelines and professional services.

Respuesta de SOLARhome
The salesman talked me out of having bird guards. Within a week, pigeons were investigating under the panels. I had to spend a day and a half on my roof retrofitting bird guards. He also talked me out of having 2 extra panels which will fit on my roof.
I was informed that my panels were 4.8KW peak and, like an idiot, I assumed that on a sunny day I would get something approaching that. Not a bit of it. The inverter has an output limit of 3.6 KW. So my system is not 4.8KW peak it's 3.6. This is infuriating. I should have been offered a larger inverter and I should have been told about this. After sunset, the power available from my battery is even less. It's 2.5 KW. Why was I not told about this?
The day after I went on holiday for two weeks, the output circuit breaker tripped, thus depriving me of the 13 best generating days of the year. Solarhome is not interested to look into why this happened. "Oh, if it keeps on happening, we will look into it". It has happened once before, but I noticed it within half an hour and restored the breaker
Oh and a ladder blew over during the installation, damaged the guttering and broke a plant pot. Luckily it missed the fence.

Respuesta de SOLARhome
A very efficient team of workers, neat workmanship, all done very professionally, very pleased with our panels

Respuesta de SOLARhome

Respuesta de SOLARhome
I was pleased that I received good communication about dates and what work would be done when. The work went very smoothly and cables were well hidden. I was keen to use high quality solar panels but disappointed that the panel sides were not framed as I had seen others in my town. Also I am sure the sales pitch included being able to monitor the power output on a smart device. This is only possible by paying extra and adding a module to the invertor. Overall I am pleased and I am receiving the SEG payments.

Respuesta de SOLARhome
Good pre sales information, good updates on installation times and very quick, efficient and tidy installation. And the system appears to be working well.

Respuesta de SOLARhome
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