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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I needed some help with wiring of the scooter and the customer service email was very timely. I would send pictures and they would actually point out which wires to adjust/unplug. I don’t think I’ll b... Ver más

Valorada con 5 estrellas sobre 5

Solar Scooters took care of my order and troubleshot what was necessary, great people and support at solar scooters!

Valorada con 1 estrellas sobre 5

Very cheap scooters. You will pay over two thousand but they don’t last for more than 200 miles without an issue. At 500 miles both your motors and controllers gotta be replaced. Junk. No warranty.... Ver más

Valorada con 5 estrellas sobre 5

I bought a e-scooter in July. The scooter has surpassed my expectations. The after care has been great; I had a problem with my saddle, a new saddle was sent without any cost. Communication is great... Ver más

Información sobre la empresa

  1. Concesionario de motocicletas Scooter

Información proporcionada por diversas fuentes externas

Solar Scooters - Travel With Fun. The Best Electric Scooter Retailer in UK. UK Stock and FREE Next Working Day Delivery


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

856 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(856)

39 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

They removed 65 pounds out of my…

They remove 65 pounds out of my refund even if the scooter hast even been dispatched yet what a very bad company I will never recommend you or every buy anything from you worst people ever

22 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service!!!

Amazing service!!!! Extremely prompt to reply to any questions or queries. Kept me updated every step of the way from ordering to receiving my new scooter. Would definitely recommend Solar Scooters. My new toy/work transportation is so well made, I'm enjoying it so much and worth ever penny

13 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The company on a whole is fantastic

The company on a whole is fantastic, customer service is excellent, communication is very good and quite fast at responding to queries.
Overall there is no complaints 👌

3 de febrero de 2024
Valorada con 5 estrellas sobre 5

Absolutely Outstanding from…

Absolutely Outstanding from SolarScooters. Would HIGHLY recommend, first timing buying a product and it certainly won't be the last. I had a little problem with the LCD screen but the Solar team were very quick to respond to my email and sent me a replacement the next day along with a tutorial video on how to set the new one back up. I Can not thank them enough, they go above and beyond for their customers. Their products are INSANE!! I purchased the FF Lite model and I am super super please. GET ON IT!

12 de enero de 2024
Valorada con 5 estrellas sobre 5

Brilliant scooter

Brilliant scooter, delivered next day and only ordered on a sunday.

Called D who was amazing with support and helped with ordering, and helped setting up the scooter.

Will update review after using the scooter more.

5 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful customer service and quick…

Helpful customer service and quick delivery of spare parts . Reliable british company had a p1 off them a couple of years back never once had a prob with it . Was looking at some Chinese models from the states but the prices they are charging are a rip off you could buy a decent car for ...plus the fact if you need spare parts it takes weeks if not months to get item and if for some reason you have to send them back then that's more weeks added ..so I think I'll stick with solar . Been pondering the ff 2.0 but we'll see .....anyway good company if you want a reliable scooter and spare parts easy to get ...

26 de diciembre de 2023
Valorada con 1 estrellas sobre 5

A warning to people who want to buy…

A warning to people who want to buy from this company should read my review and think twice about it, especially if you decide to buy and change your mind for a genuine reason.
I purchased a top of the range electric scooter for my daughter not understanding that it was capable of travelling 60mph.
Realising my error I contacted the company for a return and refund expecting to cover the costs for shipping the return which is fair enough and normal trading practice.
Unfortunately, Solar Scooters is one of those companies that is happy to snatch your money but is very reluctant to give it back.
This company has a "policy" of charging penalty fees for excuses like "restocking" or providing a box for a return when you already have the original box as the scooter wasn't used or fully unpacked.
The total charges for returning the scooter (a grand total of £145) felt like a severe punishment dished out by this company because they hate having to give money back to customers even when they make genuine mistakes.
Eventually after releasing this review, this company reluctantly offered to refund if I removed this review. I agreed in order to get my money back but I'm reposting it because I feel that strongly about warning people to avoid this company. Stay away from them if you value fairness and good customer service as Solar Scooters possesses none of those qualities.

12 de diciembre de 2023
Opinión espontánea

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