I needed some help with wiring of the scooter and the customer service email was very timely. I would send pictures and they would actually point out which wires to adjust/unplug. I don’t think I’ll b... Ver más
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Consulta las opiniones de los clientes
Solar Scooters took care of my order and troubleshot what was necessary, great people and support at solar scooters!
Very cheap scooters. You will pay over two thousand but they don’t last for more than 200 miles without an issue. At 500 miles both your motors and controllers gotta be replaced. Junk. No warranty.... Ver más
I bought a e-scooter in July. The scooter has surpassed my expectations. The after care has been great; I had a problem with my saddle, a new saddle was sent without any cost. Communication is great... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Solar Scooters - Travel With Fun. The Best Electric Scooter Retailer in UK. UK Stock and FREE Next Working Day Delivery
Información de contacto
Orbital Industrial Estate, UB7 9JL, London, Reino Unido
- 020 3633 9118
- hello@solarscooters.co.uk
- solarscooters.co.uk
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Really good customer service help me…
Really good customer service help me out with all my questions ( my favourite scooter brand)
Excellent customer service very helpful…
Excellent customer service very helpful and happy to help
My experience
Great company to business with. Orders arrive on time and great quality products
All round great!
Great customer service, prices for parts can be expensive but the more you pay the better quality.. got my parts within a few days of ordering. Highly recommend solar scooter! Best scooters money can buy.. (my opinion)
£1550 of problems
Solar scooter ff lite
Firstly paid for express delivery scooter came a week later after being lost by the courier.
Secondly used the scooter for 3 days 1st technical problem 15mph limiter stuck on could not remove solar said it was a problem with the display, sent me a new display did not resolve the problem then sent a second went back and forth for 2 weeks until the scooter was sent back so there technician could fix the problem and charged me £20 to do so.
Had the scooter back 2 weeks and now throttle problems and I'm guessing will take a few weeks to resolve.
£1550 of nothing but problems.
Because it was excellent service and…
Because it was excellent service and excellent communication
Solar p1 3.0 👌👌👍👍
Great customer service leading upto my purchase, had a couple of questions which were answered almost immediately.
Scooter is incredible, the acceleration it has even in eco mode gives u the confidence pulling off at traffic lights it's an absolutely solid build aswell which is great..a head turner especially with the tron blue lights on im averaging about 28 miles of range on mine so far, given that I'm over 100kg and it's a fair bit of stop start I would say that's good.
Love the product and so far company experience is great.
If your looking for something to travel…
If your looking for something to travel about in a town or city this is perfect, I call it my mini tron, basically a mini surron on a budget.
Fantastic service from solar scooters
Fantastic service from solar scooters. Ordered the P1 3.0 Black key no Tron and saddle with the intention of possibly using the saddle at a later date. It arrived next day via Tracked FedEx, I received notifications on the way. It was really securely packaged, double boxed with packing straps.
The saddle had been installed prior to dispatch which was great for transporting but did mean four countersunk deck screws had been replaced for longer ones and originals not put in the box so when I removed the saddle post the deck bolts didn’t match. I emailed them about 7pm on Friday evening not expecting to hear anything until at least Monday, I got a reply within two hours offering to send some out and answering another question I had. They sent a full set so I now have a few spares. I’ve since bought some grips from them and received similar high level of service.
An actual UK business with a physical location who know the nuts and bolts of the products they sell unlike a lot of scooter sellers drop shipping £1000 boxes with zero support.
All round reliable company good products, excellent service and customer support.
I would absolutely recommend Solar scooters to a friend.
Always supportive and provide a quick
Always supportive and provide a quick, efficient service when I need advice or support with my son's scooter.
Highly recommend
Very good scooters and customer service
Solar always provide a great service
Solar always provide a great service, and a quality product. Thanks you solar, top ferm.
I have two Solar products
I have two Solar products. I purchased an e-clipse and a EQ scooter. Both are great. Love the finish, the attention to details, love how people are always asking me about both items. Love the speed and power to go up hill. And specially love the customer service. Everytime I write with a doubt or question they are very to answer me quickly. Solar in my book are A+.
Great Scooter, Great Help!!!
Got a P1 a few months ago, was having issues with one of my motors and loss of power. Contacted the customer service team and they got back to me quick. Did some steps and turns out my P-settings was incorrect, my kids must have changed the damn thing when I was gone. Got it sorted in like 20 minutes. They were a great help, been having so much fun with this. I would recommend them for sure.
I enquired about the FF Lite and the…
I enquired about the FF Lite and the customer support team helped me instantly, fantastic customer service would definitely recommend👍
The customer service was great and I…
The customer service was great and I received my bike in two working days . I am very happy . Brian
I had a few problem with my scooter but…
I had a few problem with my scooter but once I emailed them they got straight back to me a help with my problem best service yet
Perfect Customer Support
Listened to every issue I had, provided every help they could and solved my problems within the matter of an hour or two from emailing them. Absolutely phenomenal customer service over here for Solar Scooters in the UK!
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