Farm Direct Opiniones 2093

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were over the moon with our experience of Farm Direct. Lovely people who served us when we collected our iris plants - so helpful with advising how to plant the them properly. They're all plant... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had my first order delivered this morning, and I am in food heaven right now. I love that the food is seasonal, fresh, locally sourced, and super traceable - the website lists which farm each item c... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Overall, I'm happy with my purchases, which I make fairly regularly. However, this time I ordered asparagus, unfortunately, the quality was poor. They were wilted, very thin, and broken. They weren't... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The produce quality is fresh. Sourcing from local farms and suppliers is brilliant. I have used Farm Direct since 2020 and have never looked back. If they make a mistake with packing / deli... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Supermercado
  2. Tienda de frutas y verduras
  3. Servicio de entrega de comestibles
  4. Servicio de pedidos de comida online
  5. Tienda de alimentos orgánicos
  6. Tienda de artículos estacionales

Escrito por la empresa

Delivering fresh seasonal English farm food to London. Seasonal fruit and veg,London veg box, organic and free range meat plus much more. Farm Direct.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 87% de las opiniones negativas

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Valorada con 2 estrellas sobre 5

Tray of eggs missing from my order,

Tray of eggs missing from my order,
Emailed them they gave a date for delivery but nothing showed up on the date they were supposed to be delivered.
Had to phone them to sort out anothere delivey date.
They was delivered.
First time anything like this has happened,
I will still order from them again.

30 de abril de 2026
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Respuesta de Farm Direct

hi John,
yes we made a mistake,
i am sorry it was a poor service,
sorry for the inconvenience caused,
Robert

Valorada con 5 estrellas sobre 5

Great ethos, helpful staff and quality products

We were over the moon with our experience of Farm Direct. Lovely people who served us when we collected our iris plants - so helpful with advising how to plant the them properly. They're all planted and looking forward to them blooming.

Seeing the place also made us want to buy from Farm Direct again in the future and support the business. The produce looked great and I love the ethos of the company. Great to "Meet the farmers" on the website to see where the produce is coming from.

Looking forward to buying from them again.

9 de mayo de 2026
Opinión espontánea
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Respuesta de Farm Direct

hi Rosie,
thanks so much for the generous comments, very much appreciated!
Robert

Valorada con 5 estrellas sobre 5

Fabulous veg

Fabulous veg, meat and other groceries from sustainable sources at reasonable prices. We look forward to our weekly delivery.

1 de mayo de 2026
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Respuesta de Farm Direct

Hi Sophia

Thanks so much for your longstanding support and kindness, as well as taking the time to feed back, it means everything to us!

Thanks

Robert

Valorada con 4 estrellas sobre 5

Not everything I ordered came

Not everything I ordered came - but what did come priced very good. Thank you!

30 de abril de 2026
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Respuesta de Farm Direct

hi Mr Last
I am sorry for this and for the inconvenience caused, they did arrive a day late, we do now have plenty in stock,
thanks
Robert

Valorada con 5 estrellas sobre 5

Fresh vegetables and they beautifully…

Fresh vegetables and they beautifully smell like vegetables , great quality of fish and meat, good price as well, I am very pleased.

30 de abril de 2026
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Respuesta de Farm Direct

Hi Wioletta

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Valorada con 5 estrellas sobre 5

I absolutely love Farm Direct and tell…

I absolutely love Farm Direct and tell anyone who'll listen to order from them, I think it's a really reasonable price for beautiful muddy vegetables

30 de abril de 2026
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Respuesta de Farm Direct

Hi Natasha,

That is great to hear, thanks for taking the time to feed back, it is very much appreciated!

Thanks

Robert
Farm Direct

Valorada con 3 estrellas sobre 5

Quality

Overall, I'm happy with my purchases, which I make fairly regularly. However, this time I ordered asparagus, unfortunately, the quality was poor. They were wilted, very thin, and broken. They weren't really edible.

25 de abril de 2026
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Respuesta de Farm Direct

hi Bogumila,
I am sorry for this poor quality item, i have just refunded it and am sorry for the inconvenience caused,
thanks
Robert

Valorada con 5 estrellas sobre 5

Great produce and service

A great selection of fruit and vegetables direct from the farmer. Fish from the ship and bread etc from the baker.
Excellent service and prices.

25 de abril de 2026
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Respuesta de Farm Direct

Hi Gary

Thanks so much for your longstanding support and kindness, as well as taking the time to feed back, it means everything to us!

Thanks

Robert

Valorada con 4 estrellas sobre 5

A great shopping experience

A great shopping experience, with fresh products and good prices. The only area for improvement is to notify the customer when an out-of-stock item is substituted, to check whether the customer is happy with the replacement.

25 de abril de 2026
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Respuesta de Farm Direct

hi Fabio
thanks for this feedback and i am sorry for the issue arising and for the inconvenience caused,
Robert

Valorada con 5 estrellas sobre 5

Food Heaven delivered to your door

I had my first order delivered this morning, and I am in food heaven right now. I love that the food is seasonal, fresh, locally sourced, and super traceable - the website lists which farm each item comes from, so you can see exactly which small producers you are supporting. From what I've tried so far, the quality is far superior than what you'll find at the supermarket, and often comparable in price. Delivery was easy, with options for different days, notifications and live tracking. For the veg box, I like knowing what you're going to get ahead of time and the flexibility of not having to sign up to a subscription, so you can adapt each week. Do yourself a favour and try the fennel salami - it's the best I've ever had!

1 de mayo de 2026
Opinión espontánea
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Respuesta de Farm Direct

Thanks so much for your generous comments, it means everything to us! Robert.

Valorada con 2 estrellas sobre 5

I'm dissatisfied because some eggs were…

I'm dissatisfied because some eggs were broken, vegetables and fruit were scattered in the carton, and the milk I ordered was missing. The eggs and milk were delivered the day after I emailed them. But I won't order products from this website again.

2 de abril de 2026
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Respuesta de Farm Direct

hi Gabriela

I am very sorry for this disappointing service and we are very sorry to see you go,

Robert

Valorada con 5 estrellas sobre 5

Brilliant delivery

Brilliant delivery, basic website but easy to use and navigate. Highly functional. Love it, have recommended it a lot. The food is also amazing.

28 de marzo de 2026
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Respuesta de Farm Direct

hi Natasha,
thanks so much for the kind feedback, very much appreciated,
Robert

Valorada con 5 estrellas sobre 5

The best food great value for money

The best food great value for money, dillious I really enjoy food from the farm.. thank you

26 de marzo de 2026
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Respuesta de Farm Direct

hi Lucia

thanks so much for your support and feedback, it is hugely appreciated!

Robert

Valorada con 5 estrellas sobre 5

The produce quality is fresh

The produce quality is fresh. Sourcing from local farms and suppliers is brilliant. I have used Farm Direct since 2020 and have never looked back.

If they make a mistake with packing / delivering they always own up and accept liability.

The tracker is so good as I am working on the day of my delivery and so can plan my work schedule around delivery.

I also like the weekly email which is thoughtful and makes me think seriously about my part in doing the best for the planet.

They are a friendly team.

28 de marzo de 2026
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Respuesta de Farm Direct

Hi Geoff

Thanks so much taking the time to feedback, we are really grateful for it and for your longstanding support and kindness.

Robert

Valorada con 4 estrellas sobre 5

Reliable deliveries, great range

Reliable deliveries, good range of products. Meat excellent quality. Vegetables usually good but sometimes not...for example instead of a bunch of beetroot, I received 1 very large (and inevitably) woody beetroot...poor quality picking sometimes. Dairy good. Great choice. Overall really good and I have been a customer.for years.

28 de marzo de 2026
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Respuesta de Farm Direct

Hi Jill

Thanks so much taking the time to feedback, we are really grateful for it and for your longstanding support.

Robert

Valorada con 4 estrellas sobre 5

Product quality

Good Quality of products though some are quite expensive for the amount a d good swift delivery

27 de marzo de 2026
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Respuesta de Farm Direct

Hi Yvonne

Thanks so much taking the time to feedback, we are really grateful for it and for your support.

Robert

Valorada con 5 estrellas sobre 5

The quality of the produce is…

The quality of the produce is excellent, and great value for money.
The delivery team are always helpful and polite.

26 de marzo de 2026
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Respuesta de Farm Direct

Hi Heather,

That is good to hear, thanks for taking the time to feed back, and for your great support, it is very much appreciated,

Thanks

Robert
Farm Direct

Valorada con 5 estrellas sobre 5

Great quality as always

Great quality as always. The leg of lamb was superb.

2 de abril de 2026
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Respuesta de Farm Direct

Hi Frances

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, high quality products

26 de marzo de 2026
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Respuesta de Farm Direct

Hi Molly

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Valorada con 5 estrellas sobre 5

Great range

Great range, lovely produce, and a fair way of dealing with customers. And always a friendly delivery. Thank you for it all!

28 de febrero de 2026
Logotipo de Farm Direct

Respuesta de Farm Direct

hi G
thanks so much for the support and friendly feedback it means everything to us! Robert.

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