Always very helpful staff. Been a customer of yours for years would not go to any other company. Service is excellent no robots to hinder your booking .
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Consulta las opiniones de los clientes
I saw the advert in the Daily Mail on Saturday 8th August. I decided to book the P&O Britannia cruise to Norway. I have done lots of cruises with my husband, but sadly he passed away in February. Popp... Ver más
La empresa ha respondido
Efficient service, excellent friendly and knowledgable staff. Cruise booked and confirmed within days. Very pleased with Sovereign Cruise Club service.
Elizabeth handled our booking with Oceania cruises extremely efficiently Nothing was too much trouble for her. She answered all our questions with friendliness and patience and delivered the high sta... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
The Sovereign Cruise Club is the UK's largest luxury cruise agent. We answer 95% of all calls within three rings with no automated call answering. We promise the finest service, renowned expertise & the guaranteed best prices. Fully ABTA/ATOL protected.
Información de contacto
14 Diddenham Court, Grazeley, RG7 1JQ, Reading, Reino Unido
- 03331 224466
- info@sovereigncruise.co.uk
- sovereigncruise.co.uk
4,9
Excelente
877 opiniones
Invita a los clientes a opinar
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Ha contestado el 100% de las opiniones negativas
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Hanz was exceptionally thorough in…
Hanz was exceptionally thorough in making all the booking arrangements, very polite, and patient with a person who has hearing difficulties.
Rodney Anderson
3 de agosto de 2026
Respuesta de The Sovereign Cruise Club
Dear Mr Anderson,
Thank you so much for your recent 5-star review.
We are pleased to hear that Hans provided such thorough, polite and patient service throughout your booking process. We understand how important clear communication is and we are pleased that Hans was able to make your experience a positive one.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Great service knowledgeable agents …
Great service knowledgeable agents good pricing too
3 de agosto de 2026
Respuesta de The Sovereign Cruise Club
Dear Shirley Rourke,
Thank you so much for your recent 5-star review.
We are delighted to hear that you received great service from our knowledgeable team and found our pricing competitive.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very helpful staff who understood what…
Very helpful staff who understood what we wanted. Always followed up calls or emails. Offered accommodation options for our consideration.
23 de julio de 2026
Respuesta de The Sovereign Cruise Club
Dear Neil Morse,
Thank you so much for your recent 5-star review.
We are pleased to hear that our team took the time to understand exactly what you were looking for and provided helpful accommodation options for your consideration. It is also great to know that our follow-up communication met your expectations.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very helpful and pleasant staff.
Very helpful and pleasant staff.
The cost of the holiday was less than I thought it would be, so very good service.
23 de julio de 2026
Respuesta de The Sovereign Cruise Club
Dear Linda Holt,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our team helpful and pleasant. It was great that your holiday offered even better value than you expected. Providing excellent service and helping our customers find the right cruise at a great price is always our goal.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
So far all has gone well
30 de julio de 2026
Respuesta de The Sovereign Cruise Club
Dear Roderick Smith,
Thank you so much for your recent 5-star review.
We are pleased to hear that everything has gone well so far. We appreciate your trust in us and will continue to do everything we can to ensure your cruise experience runs smoothly from start to finish.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Respuesta de The Sovereign Cruise Club
Dear Cecil Jackson,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you received excellent service from our team.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Ease of booking
29 de julio de 2026
Respuesta de The Sovereign Cruise Club
Dear Mr Lewis,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found the booking process easy and straightforward.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Hans was great as ever
Hans was great as ever. Very efficient. Easy booking and saved money too. All the staff are so helpful and efficient at Sovereign Cruise Club.
29 de julio de 2026
Respuesta de The Sovereign Cruise Club
Dear Mr Brian Henderson,
Thank you so much for your recent 5-star review.
We are pleased to hear that Hans provided efficient service and helped make your booking process simple while saving you money. Your kind words about our team are greatly appreciated.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very efficient to book and very…
Very efficient to book and very competitive on price. Knowledgeable staff.
29 de julio de 2026
Respuesta de The Sovereign Cruise Club
Dear Michael Park,
Thank you so much for your recent 5-star review.
We are delighted to hear you found our booking process efficient, our prices competitive and our team knowledgeable.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Excellent service
28 de julio de 2026
Respuesta de The Sovereign Cruise Club
Dear Valerie Sharpe,
Thank you so much for your recent 5-star review.
We are thrilled to hear you received excellent service from our team and will be sure to pass along your kind words.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Respuesta de The Sovereign Cruise Club
Dear Andrea,
Thank you so much for your recent 5-star review.
We are pleased to hear you were happy with the communication throughout your booking process and look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Luxury Cruise Booking
My initial contact was with Poppy and she dealt with my enquiry very efficiently. On call back she grasped my requirement immediately and processed booking quickly and smoothly, including the follow-up email confirmations.
28 de julio de 2026
Respuesta de The Sovereign Cruise Club
Dear Alan Henty,
Thank you so much for your recent 5-star review.
We are thrilled to hear that Poppy provided such efficient and attentive service, which made your booking experience quick and seamless. We will be sure to pass on your kind comments to her and look forward to assisting you again in the future.
Kind regards,
The Sovereign Cruise Club
Always book with Sovereign (or transfer…
Always book with Sovereign (or transfer if booked on board). Phone always answered quickly. Staff helpful and efficient. Charlotte very good with this slightly complicated late family booking.
20 de julio de 2026
Respuesta de The Sovereign Cruise Club
Dear Janet Hutchison,
Thank you so much for your recent 5-star review.
We are delighted to hear that our team has consistently provided prompt, helpful service and will be sure to pass your kind comments on to Charlotte.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Respuesta de The Sovereign Cruise Club
Dear Janet,
Thank you so much for your recent 5-star review.
We are pleased to hear that you found our team friendly and informative.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Respuesta de The Sovereign Cruise Club
Dear Pete L,
Thank you so much for your recent 5-star review.
We are delighted to hear you were happy with both our service and pricing.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Easy to communicate and book
16 de julio de 2026
Respuesta de The Sovereign Cruise Club
Dear Mr Collins,
Thank you so much for your recent 5-star review.
We are pleased to hear you found the booking process easy and our team straightforward to communicate with.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Excellent service from Kim
Excellent service from Kim, who found accommodation on the cruise I was looking for at a better price and a higher grade room, then quotes from other companies.
23 de julio de 2026
Respuesta de The Sovereign Cruise Club
Dear Customer,
Thank you so much for your recent 5-star review.
We are delighted to hear that Kim provided such outstanding service and was able to find you a great cruise option. We will be sure to pass on your kind words to Kim.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Another Cruise
As usual efficient service. And cannot fin anyone offering lower prices
23 de julio de 2026
Respuesta de The Sovereign Cruise Club
Dear David Mosby,
Thank you so much for your recent 5-star review.
We are delighted to hear that you received our usual efficient service and that you continue to find our prices highly competitive.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
I find Sovereign, rulers of the waves
I find Sovereign a friendly and efficient company to deal with, plus the benefit of great pricing.
23 de julio de 2026
Respuesta de The Sovereign Cruise Club
Dear Pershore,
Thank you so much for your recent 5-star review.
We are pleased to hear you have found Sovereign friendly, efficient and great value.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Having used Sovereign many times
Having used Sovereign many times, everything was up to their reliable service.
Megan who is dealing with our booking is so polite and efficient and a credit to your compamy.
16 de julio de 2026
Respuesta de The Sovereign Cruise Club
Dear Peter Flesher,
Thank you so much for your recent 5-star review and continued loyalty.
We are delighted to hear you have once again experienced the reliable service you expect from us. We will be sure to pass your wonderful comments on to Megan.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
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