Spectrum Architectural Glazing Opiniones 

126
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From the moment we met with the Newport Team to discuss our requirements, we knew we were in good hands. They guided us through possible options to achieve the look we wanted and were keen to come up... Ver más

Valorada con 5 estrellas sobre 5

For anyone wishing to deal with the Rolls Royce of windows. First communications are with Neil, who is friendly, enthusiastic and listens to your plans. Very welcoming and worked extremely hard t... Ver más

Valorada con 5 estrellas sobre 5

Spectrum supplied windows and doors for our self build in 2013, which still look as good today, as the day they were fitted. We had no hesitation in asking Lone to supply and fit windows and doors,fo... Ver más

Valorada con 5 estrellas sobre 5

We cannot speak highly enough of the service provided by Spectrum. Customer satisfaction is clearly very important to them. Communication was always great. We are delighted with our Internorm windo... Ver más

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Información sobre la empresa

  1. Proveedor de ventanas
  2. también en la categoría
  3. Proveedor de puertas
  4. Proveedor e instalador de terrazas cubiertas
  5. Servicio de instalación de ventanas

Escrito por la empresa

Leading suppliers of high-performance, low-energy windows and glazing systems from Internorm of Austria, Solarlux of Germany and Kastrup of Denmark. Composite windows, entrance doors, bifolding/sliding doors, glass extensions and contemporary conservatories as well as aluminium fabrications and curtain wall systems. One of the most experienced companies in the industry and specialists in Passivhaus glazing. Visit the Spectrum website or call 01952 814116


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

126 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(126)

6 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Exceptional service from start to finish

Absolutely first class from start to finish!

We first came across Internorm and Spectrum at the Homebuilding Show at the NEC in Birmingham that they attend and were blown away by the quality, feel and features of the windows and sliding doors not to mention their impressive U values, especially important for the full new build we were doing. It was abundantly evident how much better they were compared to anything we had seen before in terms of build quality. So many windows and doors feel flimsy and cheap and these were so solid, well built and the design was exactly what we were looking for. The integrated blinds was a huge plus and such a cool feature that we ended up having in the majority of our windows.

We then visited their impressive showroom in Newport and arranged a meeting with Dave & Neil who are two of the nicest, most welcoming and professional people I have ever met. They are both extremely knowledgeable and walked us through every step and option, clearly explaining everything with never any pressure, just excellent advice, recommendations and a lot of patience as it was a big purchase so I really wanted to get everything right. Nothing was ever too much trouble and I really appreciated this. We've even kept in touch since which is lovely.

We went with a full house supply, 13 windows, a 3.5m slider (the moment I saw this in the showroom I wanted it and it is incredible and gets so many comments of how nice it is, how smooth and light it is for its size), a balcony double door and a external side door many with the integrated blinds.

The communication from point of order to fitting was perfect and everything ran completely smoothly - Silje again is a credit to the company!

When it came to the installation, the lads were again of the upmost professionalism, polite, tidy, efficient and carried out a perfect installation with excellent attention to detail. For me this was critical when installing high end products that the fitting guys were as good as they were. Faultless!

5 years on and I can 100% say it was quite simply one of the best decisions we made in the entire project. The windows are incredible! The house is warm (we had triple glazing) and the quietness/sound insulation they provide is crazy good! You hear literally nothing outside and again people often comment how quiet the house is inside. All the blinds work seamlessly and I have had zero issues with anything. The quality is just so so good!

For anyone questioning their windows and door options/supplier I would wholeheartedly 1 million percent recommend you go and see Dave & Neil at the showroom, go see the wide range of products and options first hand, see, touch and feel the sheer quality of the products and be reassured of the professionalism of every part of the company and service. You will not be disapointed!

Absolutely 5 star from start to finish!

2 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Internorm Windows & Doors Installation

The installation of Internorm windows and doors on my renovation of a 1965 property. The installation was first class, and technical support received throughout the project as excellent. Without doubt a company to go with for high performance glazing.

9 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely fantastic service and products!

We received a fantastic, warm and very friendly service from both Neil and Brad at Spectrum. With a huge wealth of expertise between them, and knowledge to guide us through the process smoothly from start to finish. We absolutely love our Internorm patio doors, they are like a piece of furniture, which adds to our room and the view through them is fantastic. We can't wait to be moved in and really enjoy looking through them. Neil was great in advising us on the finer details, how to clean and protect the glass during our renovation and considerations on insurance of them. I cannot rate the team highly enough and would highly recommend this lovely company to anyone. Thank you so much for making it a great experience.

14 de abril de 2026
Opinión espontánea
Logotipo de Spectrum Architectural Glazing

Respuesta de Spectrum Architectural Glazing

Lisa, Thank you so much for taking the time to review our products and service. Your glazing looks beautiful and will be a great, comfortable addition to your home. Thanks for your custom, All the Best from the team at Spectrum.

Valorada con 5 estrellas sobre 5

I came across Spectrum Architectural…

I came across Spectrum Architectural Glazing through the Kastrup website as we have Kastrup Windows and Doors which I can highly recommend. I telephoned and spoke to Dave who was brilliant, helpful, knowledgeable and it is so good to get a proper bit of service from a company that gives customer care. Dave has supplied the part I required and the windows and doors were not supplied by Spectrum but to give great customer service is so appreciated in this online age

9 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Spectrum Architectural Glazing

We couldn’t be happier with the experience of having Dave Allen and the team at Spectrum supply and install our new front door.

From start to finish, the process was seamless and professional.

They took the time to explain every step, answered all my questions, and made sure we were completely satisfied before leaving. It’s rare to find a company that combines quality work with such a friendly, courteous approach.

If you’re considering a new door or any improvements to your property, we highly recommend Spectrum.

They exceeded our expectations and transformed the look of our home.

1 de octubre de 2025
Opinión espontánea
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Respuesta de Spectrum Architectural Glazing

Thanks for the review , we really appreciate it. All the best from Team Spectrum

Valorada con 5 estrellas sobre 5

Highly Professional Company

I have no hesitation in highly recommending Spectrum to anyone looking for high-quality, stress-free windows and doors. From the outset, Dave Allen worked closely with our architects and made the entire process of selecting the right windows and doors both easy and stress-free. Lone provided excellent technical advice and oversaw the installation with her team, who were also professional and efficient throughout.

The results are outstanding. Spectrum recommended Internorm windows and doors, as our brief was to build a home to passive house principles. We have since completed the final air test and achieved 0.44 ACH, which is 0.16 ACH below the Passive House standard.

Once again, I highly recommend Dave, Lone, and the entire Spectrum team for their excellent customer service and exceptional workmanship.

10 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Team at Spectrum are excellent and…

The Team at Spectrum are excellent and the products are extremely good. The level of service is very professional indeed, dealing with Dave and Lona is a pleasure. We have had 37 windows installed so far and they look fabulous.

8 de octubre de 2025
Opinión espontánea
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Respuesta de Spectrum Architectural Glazing

Thanks so much for your positive comments, it's been a pleasure helping you transform your home - it's looking beautiful and it will be even more special when Phase 2 is completed. We can't wait to see it!

Valorada con 5 estrellas sobre 5

Look no further than Spectrum

A first class product backed by a first class experience from Spectrum, Neil and his team were the consummate professionals, the sales, installation and after care were perfectly executed and we could not be more delighted with both the doors and windows and the whole service from Spectrum, a true five star company.

30 de septiembre de 2025
Opinión espontánea
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Respuesta de Spectrum Architectural Glazing

Thanks Chis, really appreciated. It was a great project to work on and we enjoyed working with your builder.

Valorada con 5 estrellas sobre 5

Barn Conversion Gloucestershire

We first came across Spectrum in Summer 24 before starting a barn conversion in Gloucestershire. After a few failed attempts to find companies locally we chose visit Spectrum because they listened and were the only company that I felt could deliver what we wanted. After having breakfast with Neil at the showroom we decided the Kastrup product could do what we wanted. A large 5 x 4m triple glazed screen, decorative tilt and turn windows to retain our original features along with standard casement. At no point were we pushed into purchasing anything and Neil made sure we were happy before committing.

Fast forward 6 months and Silje came to site with Paul and worked with our builder and us to decide the window sizes. No openings were present however detailed plans were provided to avoid confusion. Communication from Silje was excellent and we managed to iron out all issues and nothing seemed too much.

When it came to fitting Luke and Lee were excellent. At all times worked they with our builder to overcome any hurdles. Their workmanship and skill are second to none and even our builder commented on the small touches that go above and beyond other companies he has worked with.

Lone helped us quickly with a small issue on site which meant we stayed on track with the project and delivered the project on budget and within our timescale.

We couldn’t be happier with the service we have received and love our Oak / Alu windows.

1 de septiembre de 2025
Opinión espontánea
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Respuesta de Spectrum Architectural Glazing

Thanks for the great review, JP, we were glad to be involved in creating your wonderfully distinctive home. Your builder was excellent and good to work with, pleased to hear he was impressed with us too.

Valorada con 5 estrellas sobre 5

Excellent from start to finish.

Excellent from start to finish.
Products are amazing and the team, especially Neil was fantastic in guiding us on all aspects of the windows and doors we chose! Second time using Spectrum and would most certainly highly recommend. Thanks guys!

11 de julio de 2025
Opinión espontánea
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Respuesta de Spectrum Architectural Glazing

Thanks Adrian, we look forward to your next project! p.s. our installers and survey team both said your builder was amazing to work with.

Valorada con 5 estrellas sobre 5

Amazing Team of Professionals

The sales team were friendly and professional and I was fully informed abut product and pricing. Neil and the survey team are exceptional. All the fitters, shout to Lea and Jack, what an experienced bunch. The team have transformed my house. It's beautiful and amazing. Plus has added value to my property. I would highly recommend Spectrum to everyone!

5 de septiembre de 2025
Opinión espontánea
Logotipo de Spectrum Architectural Glazing

Respuesta de Spectrum Architectural Glazing

Thanks Mark, it was a pleasure to be involved with your refurb project and as a builder you were very knowledgeable to deal with. The lads wanted us to say thanks for all the tea and bacon sandwiches!

Valorada con 5 estrellas sobre 5

You get what you pay for

Quality product that was installed by a professional team.

This is the second house that I have had Spectrum manufacture and install windows in, I wouldn’t go anywhere else for windows and doors ever again.

26 de abril de 2025
Opinión espontánea
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Respuesta de Spectrum Architectural Glazing

Thanks for taking the time to review us. We appreciate your comments and it's great to hear how pleased you are with everything we've done. We'll pass on your comments to the whole team.

Valorada con 5 estrellas sobre 5

Installation and service is excellent

We called into their Newport showroom and Dave the sales manager not only impressed us with his knowledge of their products but also the attention to detail on making sure he understood what we needed. After confirming our order, we were subsequently impressed with all the staff who were involved with the managing, designing and installation of our windows, doors and patio doors. We live over 100 miles from Newport but this did not hinder any of the delivery and installation. We are very pleased with the finish.

27 de agosto de 2025
Opinión espontánea
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Respuesta de Spectrum Architectural Glazing

Thanks for the review Patrick, it was a pleasure and we will pass on your kind words to the whole team.

Valorada con 2 estrellas sobre 5

The winter Garden built by Solarlux is…

The winter Garden built by Solarlux is an excellent product, however, our experience with Spectrum was quite different to the other Trustpilot reviews. The installation of our wintergarden began on the 17th March and has not yet been completed. We eventually persuaded Lone (MD) to do an on site visit on the 9th June, she said "I can't believe that they (Spectrum installers) thought that it was ok to leave things like this". We couldn't either.
We were relieved that the leaks were fixed by replacing sticky tape with lead flashings.
Due to the length of time that it has taken to get to this point all our trades people have moved on to other jobs - Christmas has been mentioned but not which Christmas.
The stress involved with dealing with Spectrum comes a close second to my husbands treatment for a brain tumour - i
do not say this lightly. It has been a tough year.

26 de agosto de 2025
Opinión espontánea
Logotipo de Spectrum Architectural Glazing

Respuesta de Spectrum Architectural Glazing

Dear Sarah,
We are sorry that your experience has been anything less than excellent and we apologise once again to you.
All of our wintergardens are bespoke and some installations are more complicated than others, especially in an older property such as yours where the building is not perfectly square and plumb.
We pride ourselves on our ability to provide a bespoke solution and will strive to do whatever is necessary to provide the best outcome possible, even if this means making multiple site visits and having to measure some components to be manufactured, sometimes leaving a project with a temporary finish in place whilst doing so.
The final component cannot be measured accurately until your builder has completed his external works and we were not prepared to estimate the measurements even though it means we will have another return visit.
Please be assured it has never been our intention to cause any upset, particularly in what we understand is a challenging situation for you.

Valorada con 5 estrellas sobre 5

Replacement 4.5m vaulted door and windows from Internorm

Spectrum have recently installed a replacement window (Internorm KF410) for our vaulted bedroom and I'm very happy with the result and the process. Everyone I dealt with, from sales, survey to fitting was extremely knowledgeable and helpful. I will be calling on them again to replace the rest of the windows and doors.

14 de mayo de 2025
Opinión espontánea
Logotipo de Spectrum Architectural Glazing

Respuesta de Spectrum Architectural Glazing

Thanks for the review, Mark. It's looking great and a huge improvement over your old windows. We look forward to working with you again.

Valorada con 5 estrellas sobre 5

Called in on spec for information on…

Called in on spec for information on insect screens for our existing Internorm windows. David was extremely welcoming and helpful, and clearly is very knowledgeable on all the products and companies they deal with.

13 de junio de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

I worked with Spectrum Architectural…

I worked with Spectrum Architectural Glazing on two projects, and their professionalism has stood out each time. Their team is skilled, friendly, and takes pride in ensuring customer satisfaction throughout the process. The quality of their products is top-notch, and I’d confidently recommend them to anyone. Four stars for excellent service!

16 de marzo de 2025
Opinión espontánea
Logotipo de Spectrum Architectural Glazing

Respuesta de Spectrum Architectural Glazing

Thanks, Heidy, for the kind review, we are so glad you've had a good experience during both projects, we do work hard to provide the best service. Thanks again!

Valorada con 5 estrellas sobre 5

Very happy

We needed to replace our Folding/sliding doors and decided to go for "Solarlux - they are the best" according to Spectrum's MD :-) after seeing them at a sales exhibition.
Not the cheapest but definitely one of the best!

Very happy with the result.

24 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Products and Service!!!

Outstanding from the raw material to the installation and beyond. An outstanding customer service experience throughout, from initial design phase to completion. Support and guidance given to not only myself but also excellent alignment and collaboration with my building company. I cannot thank Neil enough who really reassured me constantly throughout via progress updates and ‘check-ins’. Thanks also to Lone to ensure the plan (teams) were swiftly available as can be once the products arrived….oh and not forgetting Paul, for the excellent demonstration purposes of opening and closing (what now is) my front door. :-)
Overall a delightful team/company delivering a product that really will be one of the, if not the most, outstanding feature of your home!

2 de enero de 2025
Opinión espontánea

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