Spinny Opiniones 582

I had booked a car with Spinny and paid a fairly large token amount, but the deal didn’t go through. Naturally, refunds in India can be stressful, especially for big sums.
Spinny stayed responsive and returned the full amount.
In a low-trust environment, that accountability matters.
Credit to Spinny for standing by their commitment and closing the loop.

Abhishek is good at handling escalation schools observed abd understood my queries and going to raise queries on each department accordingly

Thank you
Abhishek

These guys are pleasing to work with..I sold my Ford Ecosport them..most of the sale proceeds are transferred to your bank account before you hand over the key..they retained ₹10000 to be transferred after they sell the car and smooth transfer of RC..today, the called me and informed that they have sold the car and the balance money will be transferred once the RC gets transferred..the whole process was very smooth and transparent..I am planning to sell my other car too through them..I have no hesitation in recommending Spinny for prospective buyer/seller..wish them all the very best in all their future endeavors

Thank u spinny solving my issues and specially thanks for Monika mam very good service

Very disappointing experience with Spinny. They take cars at a low price and sell them at a much higher margin. The multiple inspections felt unnecessary and were clearly aimed at finding excuses to reduce the price. Complete waste of time and pathetic service.

Spinny executive Monica have supported a lot, and helped resolving my issues, Thank you

Resolved the issue in 30 min. Where i struggled for morethan 3 weeks. Thank you very much Monic for extended support, I lost hop but the way you Resolved issue has given the confidence to trust spinny cars again. Will recommend and relay on spinny in future.
Once again thank you very much for your extended and extraordinary unbelievable support
Am soo Happy for the resolution
Thank you.

I felt that there was a big communication gap between Honda Service centre and spinny 4 star because there was a long waiting from the date I gave the car and getting it back, my original issue is resolved no problem with that

Nishank has helped me to resolve my issue very quickly.

My car valuation was done on 24 Jan, and spinny offered me a price after negotiation 9.8 lakh, but after 1 day they offered me a price 7 lakh saying that your car price has been reduced, because price is valid only for one day, I didn't understand how can price of a car can be reduced by 2.8 lakh in just one day. Then I post about this matter on Social media, in X, Facebook, and on there mail id. Then Mr Abhishek from social media team contacted me, and helped me in increasing the price from 7 lakh to 9 lakh,( I appreciate Mr Abhishek efforts to increase the price) which was 80k less then original price offered. Which I have accepted because I have no option, and I cannot negotiate at this stage. So I sold my car to spinny @ 9 Lakh. Although I sold my car to Spinny and they increased the price from 7 lakh to 9 lakh, but this is not the right way to treat the customers. They just make you sell your car at reduced price by making all the tactics. I have suffered a lot of mental stress because of Spinny and also suffered financial loss. I recommend everyone to be careful while dealing with Spinny.

Worst customer care unresponsive people. Vehicle painted all the areas when we deeply observed while washing my self it was found. When I ask excutive all the vehicles will be like that only. I'm strongly suggesting don't buy from spinny.

Nishank help me out regarding my car concern and resolved the concern successfully.
Thankyou Mr Nishank, thank alot.
Alot more to say, will definitely share my feedback with your organization and senior that he is the true resolver.

Nishank helped me in resolving my issue and initiate insurance transfer. I hole will not face any issue further in process.

Exceptionally empathetic & effective resolutions provided by Pravesh.

Thank you Nishank. Very patient and helpful.

Main reason behind writing this feedback is the person Nishank who handled my query with lot of politeness and understood my query properly. He regularly shared updates on the status and followed up with assurance. He made sure everything was clearly addressed. Thank you for your help.

All good while resolving the Query.
Nishank was great while resolving my queries.

Note - I am waiting for 8,000 Rs, which are still with Spinny.

Overall Good Experience,Need to improve crowd management on weekends