Spinny’s experience honestly felt very smooth and hassle free to me. Normally, the moment you think about buying a second hand car, a lot of doubts come to mind like whether the car will be in good co... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Spinny sold me a defective car. Within months—TCM failure, AC issues, and now the car doesn’t even start. Reported everything within warranty, but they refused support. “Spinny Assured” and “God... Ver más
La empresa ha respondido
Nishanth was exceptionally helpful and resolved the issue. It's because of him that I will refer Spinny to friends and family. Thank you Nishanth.
La empresa ha respondido
The customer service provided by Monika from Spinny team was good, as she helped us in resolving the issues due to some faults happened by Spinny when they sold us the car. Though the solution was no... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Spinny is the most trusted way of buying and selling used cars. Choose from over 2000 fully inspected second-hand car models. Select online and book a test drive at your home or at a Spinny Car Hub near you. Get a no-questions-asked 5-day money back guarantee and a free one-year comprehensive service warranty with Assured Resale Value on every Spinny Assured® car.
Información de contacto
India
- spinny.com
3,7
Medio
582 opiniones
Ha contestado el 73% de las opiniones negativas
Suele responder en menos de 48 horas
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After sales service is very bad
After sales service is very bad, you can't expect someone will help you(sales representative guys from Lucknow : Prem Tiwari and Siddharth tiwari). Customer service insisted me to put the rating..once they receive customer feedback/rating they will stop responding your messages or call(her name was Monica).
19 de enero de 2026
Opinión espontánea
Respuesta de Spinny
Hi, we apologize for the inconvenience caused to you. We're here to get things moving. Please be assured that we have picked this up on priority and we'll get in touch with you shortly with an update. Squad Spinny
Thanks for the support Nishank
Thanks for the support Nishank, really helpful
20 de enero de 2026
Opinión espontánea
Respuesta de Spinny
Hi Amal, we are glad to know this and thank you for giving us an opportunity to help you. #SquadSpinny 😊
Responsive Executive but an irresponsible organisation
The rating is only for the executive and not the company. The whole process of coordinating to get my RC has been terrible.
While Ms. Monika tried to help and resolve the complaint, systemically, Spinny is pathetic. You have taken nearly 180 days to get my RC transferred. How low can post-sales service stoop?
19 de enero de 2026
Opinión espontánea
Respuesta de Spinny
Hi, we understand your concerns and sincerely apologize for any disappointment caused. Your feedback is valuable, and we’re committed to improving. Feel free to reach out if you need further assistance. Squad Spinny
Worst experience with Spinny
Worst experience with Spinny. Do not buy a car from here. Executives provided false information at the time of sale. After purchase, I found major issues like gear problems, engine noise due to oil leakage, suspension defects, and hidden rust with internal bumper repainting. Spinny’s inspection report claimed the car was mechanically perfect, which was completely untrue. Even after reporting these problems, Spinny refused to take responsibility.
Spinny’s inspection reports are misleading and cannot be trusted. Even under their buyback guarantee, they offered only 52% of the car’s value within just 8 months. Buying a car from Spinny is a serious mistake—avoid at all costs.
FROM : Indore (MP) .
15 de enero de 2026
Opinión espontánea
Respuesta de Spinny
Hi Gajendra, we understand your disappointment and we're sorry that we are unable to meet your expectations. However, we believe that you have been provided with appropriate information regarding your concern. Please feel free to contact us if you need any other assistance. Squad Spinny
Its not so good Experience However…
Its not so good Experience However nishank give me some amount that’s why im giving 2 star
11 de enero de 2026
Opinión espontánea
Respuesta de Spinny
Hi Omkar, we understand your concerns and sincerely apologize for any disappointment caused. Your feedback is valuable, and we’re committed to improving. Feel free to reach out if you need further assistance. Squad Spinny
It was good deal had good experience
It was good deal had good experience
16 de enero de 2026
Opinión espontánea
Respuesta de Spinny
Hi Rajat, we are glad to know this and thank you for giving us an opportunity to help you. #SquadSpinny 😊
Nishant helped me out with the issue to…
Nishant helped me out with the issue to get resolved.
17 de enero de 2026
Opinión espontánea
Respuesta de Spinny
Hi Swapnil, thanks for giving us the opportunity to help out. We will surely pass on your appreciation to Nishank. We’re here if you ever need us again! #SquadSpinny
Issue has been resolved on the same day…
Issue has been resolved on the same day on priority basis. Thanks to spinny team.
16 de enero de 2026
Opinión espontánea
Respuesta de Spinny
Hi Deepak, thanks for the acknowledgment and giving us an opportunity to help out. Feel free to get back to us if you need any further assistance. #SquadSpinny
Great experience with Monika Pundhir at…
Great experience with Monika Pundhir at Spinny. She is polite, professional, and very supportive. Everything was handled smoothly and on time. Highly appreciated!She is a valuable asset to the @spinny
16 de enero de 2026
Opinión espontánea
Respuesta de Spinny
Hi Jitendra, we are glad to see you are satisfied with the services. Your kind words mean much to Monika and to us. We will be sure to pass on the appreciation. Seeing your satisfaction makes it worth the effort. #SquadSpinny
Nishank assisted me with the complaints…
Nishank assisted me with the complaints issues i had.
15 de enero de 2026
Opinión espontánea
Respuesta de Spinny
Hi Sheelu, we are glad to know this and thank you for giving us an opportunity to help you. #SquadSpinny
I was expecting a vehicle without…
I would like to personally thank Mr.Nithin from Social media team for helping me at the last mile for reimbursing partial material cost with the issues.
15 de enero de 2026
Opinión espontánea
Respuesta de Spinny
Hi Mugilan, thanks for giving us the opportunity to help out. We will surely pass on your appreciation to Nitin. We’re here if you ever need us again! #SquadSpinny
Gaurav from Spinny suppport team…
Gaurav from Spinny suppport team accelerated the process of my vehicle repair, timely updates on the process .
12 de enero de 2026
Opinión espontánea
Respuesta de Spinny
Hi Saurabh, thanks for giving us the opportunity to help out. We will surely pass on your appreciation to Gaurav. We’re here if you ever need us again! #SquadSpinny😊
Great experience with spinny
Great experience with spinny.issue has been Resolved
15 de enero de 2026
Opinión espontánea
Respuesta de Spinny
Hi Vipul, thanks for placing your trust in us and acknowledging that your issue has been resolved. We’re here if you ever need us again! #SquadSpinny
Follow up was good from the team
Follow up was good from the team.
15 de enero de 2026
Opinión espontánea
Respuesta de Spinny
Hi Arjun, we understand your concerns and sincerely apologize for any disappointment caused. Your feedback is valuable, and we’re committed to improving. Feel free to reach out if you need further assistance. Squad Spinny
Nitin assisted very well throughout the…
Nitin assisted very well throughout the process
15 de enero de 2026
Opinión espontánea
Respuesta de Spinny
Hi Abhishek, thanks for giving us the opportunity to help out. We will surely pass on your appreciation to Nitin. We’re here if you ever need us again! #SquadSpinny😊
I am happy with the service and the…
I am happy with the service and the supporter Nitin, Thank you for taking the initiative this fast.
14 de enero de 2026
Opinión espontánea
Respuesta de Spinny
Hi Sayed, thank you for the feedback and the rating. Your kind words mean much to Nitin and to us. We will be sure to pass on the appreciation. Thank you for making our day! #SquadSpinny
Respuesta de Spinny
Hi Puneet, we are glad to have been able to help you. Thank you for the mention. #SquadSpinny
Average
The work was done, but unprofessional handling of car previously. No timelines shared.
12 de enero de 2026
Opinión espontánea
Respuesta de Spinny
Hi Anshuman, we understand your concerns and sincerely apologize for any disappointment caused. Your feedback is valuable, and we’re committed to improving. Feel free to reach out if you need further assistance. Squad Spinny
After so many calls and escaltion the…
After so many calls and escaltion the social media handler Mr.Pravesh Ji handles my case very carefully and respond me everytime and everything whatever done on my Car. My issues was taken carefully by Mr.Pravesh ji and delivered my car in one day after the escalation I am very thankful and grateful to own this Spinny car who take care of customers issue.
But in the last I would say there is a requirement of improvement of after sales service otherwise it was a worth experience with spinny.
Thank-you so much
12 de enero de 2026
Opinión espontánea
Respuesta de Spinny
Hi Anand Deep, thanks for giving us an opportunity to help out & we will surely pass on your appreciation to Pravesh. Also, we've noted your feedback and will continue to improve our customer experience to make you happier in the future. #SquadSpinny
Thank you for good guidance and support
8 de enero de 2026
Opinión espontánea
Respuesta de Spinny
Hi Faiza, we are glad to have been able to help you. Thank you for the mention. #SquadSpinny
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