Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Item was as described! Shipping was quick and secure. Ordering was easy and uncomplicated. Greatly appreciate the quality of the product. Thank you!

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I did receive my well packaged order in a timely manner. Unfortunately, it was defective from the manufacturer (that is why the rating is not a 5). I reached out and sent a video of the defect. They... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

I received my order in a timely manner. Front windshield moulding fit well however the technician was not able to install it since the window clips did not fit properly. He told me they kept popping o... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Every time I place an order you seem to have a sale a few days after or give away a t shirt or hat or something. Why don’t you just add that offer to stuff in progress? Your marketing team knows wh... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de repuestos para automóviles
  2. también en la categoría
  3. Proveedor de repuestos de carrocería de automóviles

Escrito por la empresa

When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

524 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 97% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(524)

233 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

$30 shipping on a $20 part and I chose…

$30 shipping on a $20 part and I chose standard shipping. Don't understand that.

22 de febrero de 2026
Opinión espontánea
Logotipo de ss396.com

Respuesta de ss396.com

Jeff, unfortunately shipping costs have risen lately. We do not make a dime on shipping. Some regions can be higher than others to ship to as well. It looks like you got it in just two days, so it's possible you selected a quicker shipping time, or that was all that was offered to your address at the time. We wish shipping was cheaper, but it is out of our hands. We do offer free shipping promotions though, so always keep an eye out for those.

Valorada con 5 estrellas sobre 5

Great Experience

Ordering was easy on website & speedy delivery.

19 de febrero de 2026
Opinión espontánea
Logotipo de ss396.com

Respuesta de ss396.com

Larry, thanks for the review!

Valorada con 3 estrellas sobre 5

Not all of my parts ordered were…

Not all of my parts ordered were delivered.

27 de febrero de 2026
Opinión espontánea
Logotipo de ss396.com

Respuesta de ss396.com

Mike, that is because some of the parts you ordered are "drop shipped", so they ship from the manufacturer and can take a little longer than the in stock items from our warehouse you already received. Any questions, give us a ring!

Valorada con 5 estrellas sobre 5

I will shop here again

Website selection and prices were great and the shipping was fast. I will shop here again.

16 de febrero de 2026
Opinión espontánea
Logotipo de ss396.com

Respuesta de ss396.com

Hey Keith, thanks for the review!

Valorada con 4 estrellas sobre 5

I await delivery of 2026 sales catalog by mail.

I await a delivery of the 2026 sales catalog for Chevrolet Chevelle that has been requested. I’ve been reminded that a catalog can take additional time to make its journey across our Great Nation and will be patient in receiving this physical copy by mail.

24 de febrero de 2026
Opinión espontánea
Logotipo de ss396.com

Respuesta de ss396.com

Hey Roger, you just requested your catalog on the 16th, and today is the 26th. So it has only been 10 days. As stated on the catalog request form, catalogs can take up to 5 weeks to arrive. A shipment of catalogs just went out, so it should arrive soon! Thanks for your patience.

Valorada con 5 estrellas sobre 5

Why I gave a 5-star rating

I ordered a variety of parts revolving around suspension & steering components for a 71 Chevelle. I am pleased with the quality. 98% or the parts were in stock parts and promptly shipped from the same warehouse. The remaining items arrived in less than a week of the initial order. I will be a repeat customer.
Thank You

23 de febrero de 2026
Opinión espontánea
Logotipo de ss396.com

Respuesta de ss396.com

We are glad to hear that you had a good experience and hope to see you back!

Valorada con 3 estrellas sobre 5

I ordered a 4 speed swap for a 70 monte…

I ordered a 4 speed swap for a 70 monte carlo, the parts were amazing quality and pedals are great

Here is where the problem is that these cars rarely came with manuals and its not te same as the chevelles

They sent me chevelle z bar ,linkage, and brackets expecting it to work

You can tell They did no actual R&D
To see if they were compatible

While it is true chevelles and monte Carlos share a good bit of parts

But for obvious reasons a monte carlo hood wont fit on a chevelle even tho they are very similar the hood is 6 inches longer

That its self shouldn't be so bad if they didn't give you 3 days to figure that out and after that your stuck with it

The only reason they are getting a 3 star is i cant deny the quality of part they are of good quality and came with all the parts to assemble everything but I will be having to fabricate the brackets and linkage after I paid 300 for the kit

If you have a 70 monte carlo buy the pedals only they are great and buy a hydromax kit they are only 90 bucks for the pedals rest of the kit is useless

9 de febrero de 2026
Opinión espontánea
Logotipo de ss396.com

Respuesta de ss396.com

Shawn, could you please give us a call so we can go over this with you. You can ask for the sales manager, thanks!

Valorada con 5 estrellas sobre 5

Needed technical assistance before…

Needed technical assistance before ordering my parts and the salesman was very polite and knowledgeable about the parts I needed. Very relaxing feeling dealing with this company. Parts are exactly what I need and look great.

6 de febrero de 2026
Opinión espontánea
Logotipo de ss396.com

Respuesta de ss396.com

We are glad to hear that Robbie! Call us back anytime!

Valorada con 4 estrellas sobre 5

Item was missing from original order

Item was missing from original order. Prompt reply to inquiry. Shipped quickly and arrived packed well in great condition!

14 de febrero de 2026
Opinión espontánea
Logotipo de ss396.com

Respuesta de ss396.com

Glad your issue was resolved in a timely manner! Thanks for shopping with SS396!

Valorada con 1 estrellas sobre 5

Haven't received my books

Haven't received my books

14 de febrero de 2026
Opinión espontánea
Logotipo de ss396.com

Respuesta de ss396.com

Hi Brian, you ordered your catalogs on 2/2. As stated on the website, catalogs can take 4-6 weeks to arrive. It has only been 2.

Valorada con 5 estrellas sobre 5

In stock or readily available products

In stock or readily available products unlike some other company's that are backordered 2 months. Helpful customer service that was easy to communicate and understand.

7 de febrero de 2026
Opinión espontánea
Logotipo de ss396.com

Respuesta de ss396.com

Hey Mike, thank you so much for the great review! We are glad you have a great experience shopping with SS396!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más