Item was as described! Shipping was quick and secure. Ordering was easy and uncomplicated. Greatly appreciate the quality of the product. Thank you!
La empresa ha respondido
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Consulta las opiniones de los clientes
I did receive my well packaged order in a timely manner. Unfortunately, it was defective from the manufacturer (that is why the rating is not a 5). I reached out and sent a video of the defect. They... Ver más
La empresa ha respondido
I received my order in a timely manner. Front windshield moulding fit well however the technician was not able to install it since the window clips did not fit properly. He told me they kept popping o... Ver más
La empresa ha respondido
Every time I place an order you seem to have a sale a few days after or give away a t shirt or hat or something. Why don’t you just add that offer to stuff in progress? Your marketing team knows wh... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de repuestos para automóviles
- también en la categoría
- Proveedor de repuestos de carrocería de automóviles
Escrito por la empresa
When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
Información de contacto
2 Commerce Blvd, 32164, Palm Coast, Estados Unidos
- 2032351200
- info@ss396.com
- ss396.com
4,2
Muy bueno
524 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 97% de las opiniones negativas
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Great service
I accidentally double ordered an item. They called to confirm if this was correct, which it was not. Really appreciated that call which prevented the need to return an item.
18 de junio de 2026
Opinión espontánea
Respuesta de ss396.com
You're welcome Nathan, glad we could fix that issue for you! Thanks for shopping with SS396!
Door glass parts
The parts for my door glass were delivered very quickly. The parts worked much better than the junk parts my customer bought. His parts the roller wheels broke off the first time the glass was rolled up.
27 de junio de 2026
Opinión espontánea
Respuesta de ss396.com
Glad the parts worked out well for you John! Thanks for shopping with us and for the review!
Great stuff.
26 de junio de 2026
Opinión espontánea
Respuesta de ss396.com
Thanks for the feedback. We’re glad you’re happy with everything.
Respuesta de ss396.com
You are welcome Gary! Thanks for shopping with SS396 and we hope to see you again soon!
Respuesta de ss396.com
Ron, we appreciate the five stars!
I ordered the incorrect part the first…
I ordered the incorrect part the first time (never order parts in the middle of the night) and I noticed within a couple hours. I notified ss396.com right away and put in a request for return and caught the order even before it was packaged and sent. The refund on that purchase made it back to my account in reasonable time. I then reordered the correct part # and they arrived when promised.
8 de junio de 2026
Opinión espontánea
Respuesta de ss396.com
Hey Don, glad we got you all taken care of! Thanks for shopping with SS396!
The shipping was fast and I received my…
The shipping was fast and I received my order quicker than I expected. The shifter looks and works great. I would definitely recommend SS396 to anyone looking to order upgrades for their ride.
24 de junio de 2026
Opinión espontánea
Respuesta de ss396.com
Hey Baxter, thank you for the feedback! We hope to see you again soon!
$$$ saving part !!
Gas cap fixed my issue, at price of gas that’s a BIG plus !!!
17 de junio de 2026
Opinión espontánea
Respuesta de ss396.com
Mark we hear you on the gas costs, haha! Glad it worked out for you, and thanks for the five star review.
I trust your company!!
I got everything I ordered, and was happy with the product, will be ordering more parts for my chevelle!!
19 de junio de 2026
Opinión espontánea
Respuesta de ss396.com
We are glad to hear that David! Thank you for your business as well, we appreciate it!
Part arrived and it's well made
Part arrived and it's well made. Thanks for the quick delivery.
15 de junio de 2026
Opinión espontánea
Respuesta de ss396.com
Hi Joe, happy to hear you are happy with the part and the delivery! We hope to see you again soon at SS396!
Respuesta de ss396.com
Great! Glad to hear that Paul! Thank you for shopping with SS396!
Didn’t get everything I ordered.
Didn’t get everything I ordered.
14 de junio de 2026
Opinión espontánea
Respuesta de ss396.com
Thanks for letting us know, and sorry that part of your order was missing. If it is not sorted out, please give us a call so we can quickly sort this out and make sure you get the rest of your items.
Parts were all nice and correct.
17 de junio de 2026
Opinión espontánea
Respuesta de ss396.com
Hey Rodney, thanks for the feedback and for shopping with us.
Things they don't tell you
So they forget to mention everything comes from the factory. Then when they are notified by the factory that they don't have a part the SS396 site does not notify the customer. 3 weeks later I call and find out that they have to get permission from the factory to reimburse me the money spent. This whole transaction could take another 2 weeks. No. There is nothing they are willing to do to correct it. Yes they know it's a problem. Yes they know THEY got the money, but they have to wait and get authorization from the factory shipper.
17 de junio de 2026
Opinión espontánea
Respuesta de ss396.com
Hey Paula, we apologize for the confusion. With drop shipments, things can sometimes be out of our control. It seems you were told about the back order, and I just had them check into it, it should be shipping very soon! Once again, sorry for any inconvenience this may have caused.
Product was great and fit perfect
Product was great and fit perfect
13 de junio de 2026
Opinión espontánea
Respuesta de ss396.com
Happy to hear that Bill! Thanks for the review.
Best price and great part!
Ground Up had the part I needed with the most reasonable shipping cost. More importantly, it arrived in perfect condition due to the box being tough enough to survive FedEx shipping. Thank you Ground Up!
12 de junio de 2026
Opinión espontánea
Respuesta de ss396.com
Great to hear Jeff! Thanks for the feedback!
connecting part was not included in…
connecting part was not included in what I ordered, box was crushed when I received it
2 de junio de 2026
Opinión espontánea
Respuesta de ss396.com
Hey Craig, we apologize. Please contact customer support to file a claim, so we can try to get you sorted!
Fast shipping
Fast shipping! The product was correct and as described.
11 de junio de 2026
Opinión espontánea
Respuesta de ss396.com
Glad you had a good experience shopping with us Isaac! We hope to see you again soon!
Great Sellers Fast Shipping AAA
12 de junio de 2026
Opinión espontánea
Respuesta de ss396.com
Thank you John! We appreciate your business.
Excellent parts
Excellent parts. Helps me keep my old car on the road. The only problem I have is shipping. When the shipping is more than the parts you’re buying, it’s a little hard to justify.
12 de junio de 2026
Opinión espontánea
Respuesta de ss396.com
Hi Jeff, thanks for the feedback. Shipping has been tuff lately with the rises in fuel costs, our shippers have bumped the rates. Hopefully it all comes down soon! But remember to keep an eye out for free shipping promo emails and we always have the free shipping over $299 promo on the website too!
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