The Stannah stair lift installed at our 97 year old mother's home has made a huge, positive contribution to her continued happiness and well-being. Without it, she cold not have stayed in her own home... Ver más
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Consulta las opiniones de los clientes
Although the staff at Stannah must deal with a great many people in a day, I always felt that I was the only one. I never had to explain who I was and it felt like chatting to a friend. Nothing was... Ver más
La empresa ha respondido
Routine 6 monthly maintenance fixed a problem with a screw that was working loose. Engineer also tightened up the whole stairlift connections to the stairs to cut out vibration which was probably the... Ver más
La empresa ha respondido
We can recommend Stannah, for its sales force being understanding of needs. The finished installation lives up to the best expectations. If you have a new stair carpet, do not expect the fitters to pr... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
In 1867 Joseph Stannah started our business moving goods around the docks of London. Much has changed since then but one thing hasn’t. And that’s our commitment to Joseph’s desire to deliver quality products and first class service. Over 40 years ago we added stairlifts to our range and since then we have helped over 700,000 people make more of their day. With options to buy or rent new or reconditioned stairlifts for straight or curved staircases we have a stairlift to suit everyone.
Información de contacto
Watt Close, SP10 3SD, Andover, Reino Unido
- 01264 364311
- customersupport@stannah.co.uk
- stannah.com
4,7
Excelente
6 mil opiniones
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Excellent service
Alfie did his usual excellent service for our annual maintenance visit. Polite and nice fella to talk to.
9 de abril de 2026
Respuesta de Stannah UK
We appreciate you sharing your experience with us. It's great to hear that you consistently receive excellent service during your annual maintenance visits.
Respuesta de Stannah UK
We're so glad to hear that you found our team pleasant, efficient, and courteous. Thank you for your positive feedback; we appreciate it!
Excellent service & communication
9 de abril de 2026
Respuesta de Stannah UK
Thank you for taking the time to leave a review and for choosing Stannah.
Efficient service throughout ordering and fitting.
The fitters were efficient and helpful and installed the stairlift carefully and securely. They demonstrated how to use the stairlift and the remote control and answered all our questions.
The only downside was the failure of the carpenter (different company) He to arrive on the day to fit a balustrade as part of the contract. He came the following week and did a very good job.
We are happy with the final product.
2 de abril de 2026
Respuesta de Stannah UK
We appreciate your feedback and are glad the installation was efficient and helpful. We're sorry to hear about the delay with the carpenter and are happy the balustrade was completed to your satisfaction.
He was a very pleasant man
He was a very pleasant man. He arrived on time and was very thorough with his service.
8 de abril de 2026
Respuesta de Stannah UK
We appreciate you sharing your positive experience. We're happy to hear that the person was pleasant and thorough with the service and arrived on time.
Helpful staff
Helpful staff, arriving when told they would, cheery manner, thorough job done.
8 de abril de 2026
Respuesta de Stannah UK
We appreciate you sharing your positive experience! We're happy to hear that our staff was helpful, punctual, and thorough.
We had a standard yearly service by a…
We had a standard yearly service by a pleasant and experienced engineer.
We had an occasional sound when standing on the footboard and that was rectified by cleaning the system.
7 de abril de 2026
Respuesta de Stannah UK
We're happy to hear that you had a positive experience with our engineer during your yearly service. We appreciate your feedback and are glad we could resolve the sound issue you experienced.
Respuesta de Stannah UK
We are so glad that you found him friendly and helpful. We appreciate your positive feedback very much.
excelent serevice as always.
8 de abril de 2026
Respuesta de Stannah UK
We appreciate you sharing your experience. We are so happy to hear you consistently receive excellent service from us.
The engineer was incredibly helpful
The engineer was incredibly helpful, knowledgeable and efficient. Fixed all the loose bits and gave it a general service and it's working beautifully. He was prompt and polite and everything was smooth and satisfying.
7 de abril de 2026
Opinión espontánea
Respuesta de Stannah UK
We're so glad to hear that the engineer was helpful, knowledgeable, and efficient in resolving the issues and providing a general service. We appreciate your positive feedback, thank you for choosing Stannah.
Same engineer
Same engineer, meaning he knew layout of house and our particular lift, which ensures consistency and quality
8 de abril de 2026
Respuesta de Stannah UK
We appreciate you sharing your experience! It's great to know that having the same engineer has ensured consistency and given you peace of mind.
Good friendly service
8 de abril de 2026
Respuesta de Stannah UK
Thank you so much for taking the time to leave a review.
Engineer arrived on time and completed…
Engineer arrived on time and completed the service. Pleasant person and left the place tidy.
1 de abril de 2026
Respuesta de Stannah UK
We appreciate you sharing your positive experience. We're happy to hear that our engineer was punctual, pleasant, and tidy while completing the service.
A stairlift to Heaven for our Mom!
The Stannah stair lift installed at our 97 year old mother's home has made a huge, positive contribution to her continued happiness and well-being. Without it, she cold not have stayed in her own home - and we, her family, desperately want her to be able to stay in he own home as long as life lasts. The staff and support of Stannah are impeccable.
2 de abril de 2026
Respuesta de Stannah UK
Thank you for sharing your positive experience! It's wonderful to hear the stairlift has contributed to your mother's happiness and well-being, allowing her to remain in her home. We appreciate you acknowledging our team's support; it means a lot to us.
Very good customer experience
Very good customer experience. Knowledgeable and helpful
2 de abril de 2026
Respuesta de Stannah UK
We appreciate you taking the time to share your positive experience. We're happy to hear that you found our team knowledgeable and helpful!
Respuesta de Stannah UK
Many thanks for taking the time to leave a review regarding your recent service visit.
Excellent service
It was excellent. Appointment easily made, good follow-up communication, engineer arrived on time and was friendly, efficient and tidy. Just what i have come to expect from a first class company
2 de abril de 2026
Respuesta de Stannah UK
We're happy to hear that you were happy with the communication, and the engineer was friendly, efficient, and tidy. We appreciate your amazing feedback and 5 stars.
Rep was helpful
Rep was helpful, informative and discussed options regarding servicing, reconditioned stairlifts etc without being at all pushy
We are pleased with the stairlift and have opted for adding additional years to the warranty to ensure we do not have to worry about affording services or the cost of any repairs in the future. Stannah’s excellent warranty package sealed the deal.
We were told we could still choose the colour of the seat cover on a reconditioned lift but when it came it wasn’t what we had chosen.
1 de abril de 2026
Respuesta de Stannah UK
We appreciate your positive feedback regarding the service and warranty. We're happy you are pleased with the stairlift. Sorry that the seat cover color wasn't what you chose for the reconditioned lift, we will feed that back to the relevant team. Thank you for bringing this to our attention.
Respuesta de Stannah UK
We appreciate your positive feedback regarding our annual service and engineer's courtesy and cleanliness. Thank you for your time.
The gentleman that did the quote was…
The gentleman that did the quote was polite and helpful.
The job was completed quickly and it works well.
Very happy 😊
31 de marzo de 2026
Respuesta de Stannah UK
We're happy to hear that the person providing the quote was polite and helpful. We appreciate you mentioning that the job was completed quickly and works well.
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