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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The Stannah stair lift installed at our 97 year old mother's home has made a huge, positive contribution to her continued happiness and well-being. Without it, she cold not have stayed in her own home... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Although the staff at Stannah must deal with a great many people in a day, I always felt that I was the only one. I never had to explain who I was and it felt like chatting to a friend. Nothing was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Routine 6 monthly maintenance fixed a problem with a screw that was working loose. Engineer also tightened up the whole stairlift connections to the stairs to cut out vibration which was probably the... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

We can recommend Stannah, for its sales force being understanding of needs. The finished installation lives up to the best expectations. If you have a new stair carpet, do not expect the fitters to pr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad

Escrito por la empresa

In 1867 Joseph Stannah started our business moving goods around the docks of London. Much has changed since then but one thing hasn’t. And that’s our commitment to Joseph’s desire to deliver quality products and first class service. Over 40 years ago we added stairlifts to our range and since then we have helped over 700,000 people make more of their day. With options to buy or rent new or reconditioned stairlifts for straight or curved staircases we have a stairlift to suit everyone.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

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Valorada con 5 estrellas sobre 5

Excellent service

Alfie did his usual excellent service for our annual maintenance visit. Polite and nice fella to talk to.

9 de abril de 2026
Logotipo de Stannah UK

Respuesta de Stannah UK

We appreciate you sharing your experience with us. It's great to hear that you consistently receive excellent service during your annual maintenance visits.

Valorada con 5 estrellas sobre 5

Very pleasant

Very pleasant, efficient and courteous. All good thank you.

9 de abril de 2026
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Respuesta de Stannah UK

We're so glad to hear that you found our team pleasant, efficient, and courteous. Thank you for your positive feedback; we appreciate it!

Valorada con 4 estrellas sobre 5

Efficient service throughout ordering and fitting.

The fitters were efficient and helpful and installed the stairlift carefully and securely. They demonstrated how to use the stairlift and the remote control and answered all our questions.
The only downside was the failure of the carpenter (different company) He to arrive on the day to fit a balustrade as part of the contract. He came the following week and did a very good job.
We are happy with the final product.

2 de abril de 2026
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Respuesta de Stannah UK

We appreciate your feedback and are glad the installation was efficient and helpful. We're sorry to hear about the delay with the carpenter and are happy the balustrade was completed to your satisfaction.

Valorada con 5 estrellas sobre 5

He was a very pleasant man

He was a very pleasant man. He arrived on time and was very thorough with his service.

8 de abril de 2026
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Respuesta de Stannah UK

We appreciate you sharing your positive experience. We're happy to hear that the person was pleasant and thorough with the service and arrived on time.

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff, arriving when told they would, cheery manner, thorough job done.

8 de abril de 2026
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Respuesta de Stannah UK

We appreciate you sharing your positive experience! We're happy to hear that our staff was helpful, punctual, and thorough.

Valorada con 5 estrellas sobre 5

We had a standard yearly service by a…

We had a standard yearly service by a pleasant and experienced engineer.
We had an occasional sound when standing on the footboard and that was rectified by cleaning the system.

7 de abril de 2026
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Respuesta de Stannah UK

We're happy to hear that you had a positive experience with our engineer during your yearly service. We appreciate your feedback and are glad we could resolve the sound issue you experienced.

Valorada con 5 estrellas sobre 5

lovely man

lovely man. Friendly and helpful

8 de abril de 2026
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Respuesta de Stannah UK

We are so glad that you found him friendly and helpful. We appreciate your positive feedback very much.

Valorada con 5 estrellas sobre 5

The engineer was incredibly helpful

The engineer was incredibly helpful, knowledgeable and efficient. Fixed all the loose bits and gave it a general service and it's working beautifully. He was prompt and polite and everything was smooth and satisfying.

7 de abril de 2026
Opinión espontánea
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Respuesta de Stannah UK

We're so glad to hear that the engineer was helpful, knowledgeable, and efficient in resolving the issues and providing a general service. We appreciate your positive feedback, thank you for choosing Stannah.

Valorada con 4 estrellas sobre 5

Same engineer

Same engineer, meaning he knew layout of house and our particular lift, which ensures consistency and quality

8 de abril de 2026
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Respuesta de Stannah UK

We appreciate you sharing your experience! It's great to know that having the same engineer has ensured consistency and given you peace of mind.

Valorada con 5 estrellas sobre 5

Engineer arrived on time and completed…

Engineer arrived on time and completed the service. Pleasant person and left the place tidy.

1 de abril de 2026
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Respuesta de Stannah UK

We appreciate you sharing your positive experience. We're happy to hear that our engineer was punctual, pleasant, and tidy while completing the service.

Valorada con 5 estrellas sobre 5

A stairlift to Heaven for our Mom!

The Stannah stair lift installed at our 97 year old mother's home has made a huge, positive contribution to her continued happiness and well-being. Without it, she cold not have stayed in her own home - and we, her family, desperately want her to be able to stay in he own home as long as life lasts. The staff and support of Stannah are impeccable.

2 de abril de 2026
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Respuesta de Stannah UK

Thank you for sharing your positive experience! It's wonderful to hear the stairlift has contributed to your mother's happiness and well-being, allowing her to remain in her home. We appreciate you acknowledging our team's support; it means a lot to us.

Valorada con 5 estrellas sobre 5

Very good customer experience

Very good customer experience. Knowledgeable and helpful

2 de abril de 2026
Logotipo de Stannah UK

Respuesta de Stannah UK

We appreciate you taking the time to share your positive experience. We're happy to hear that you found our team knowledgeable and helpful!

Valorada con 5 estrellas sobre 5

Excellent service

It was excellent. Appointment easily made, good follow-up communication, engineer arrived on time and was friendly, efficient and tidy. Just what i have come to expect from a first class company

2 de abril de 2026
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Respuesta de Stannah UK

We're happy to hear that you were happy with the communication, and the engineer was friendly, efficient, and tidy. We appreciate your amazing feedback and 5 stars.

Valorada con 4 estrellas sobre 5

Rep was helpful

Rep was helpful, informative and discussed options regarding servicing, reconditioned stairlifts etc without being at all pushy
We are pleased with the stairlift and have opted for adding additional years to the warranty to ensure we do not have to worry about affording services or the cost of any repairs in the future. Stannah’s excellent warranty package sealed the deal.
We were told we could still choose the colour of the seat cover on a reconditioned lift but when it came it wasn’t what we had chosen.

1 de abril de 2026
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Respuesta de Stannah UK

We appreciate your positive feedback regarding the service and warranty. We're happy you are pleased with the stairlift. Sorry that the seat cover color wasn't what you chose for the reconditioned lift, we will feed that back to the relevant team. Thank you for bringing this to our attention.

Valorada con 4 estrellas sobre 5

Annual service

Annual service. Courteous engineer. Clean and tidy

30 de marzo de 2026
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Respuesta de Stannah UK

We appreciate your positive feedback regarding our annual service and engineer's courtesy and cleanliness. Thank you for your time.

Valorada con 5 estrellas sobre 5

The gentleman that did the quote was…

The gentleman that did the quote was polite and helpful.
The job was completed quickly and it works well.
Very happy 😊

31 de marzo de 2026
Logotipo de Stannah UK

Respuesta de Stannah UK

We're happy to hear that the person providing the quote was polite and helpful. We appreciate you mentioning that the job was completed quickly and works well.

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