First part of order arrived next day at no extra charge - delivery was free because of value of order. The remaining ‘out of stock’ items took another four days, so not too long to wait for. All items... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Having made a mistake in ordering and paying online, I immediately contacted your customer care section. They dealt speedily with the problem despite the order already having gone to despatch. The... Ver más
La empresa ha respondido
🌟 Excellent service and perfect products from Staples! I ordered a desktop pen and pencil holder 🖊️, A4 paper 📄, A4 envelopes ✉️ and a nice diary 📓. Everything arrived quickly, well pack... Ver más
La empresa ha respondido
The delivery Courier ( DPD) said no one was home. The photo they sent allegedly proving this was not even my House. Maybe Staples should use a different delivery service ? They have confirmed a refund... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Staples UK
Escrito por la empresa
Staples is committed to making it easy for customers to buy a wide range home and office stationery products, including office supplies, technology, furniture, and business services. Our mission is to save your time, money and effort so you’re free to do what you do best.
Staples.co.uk is operated in the UK under license to Banner Group Ltd (Company Number 05510758)
STAPLES UK
Escrito por la empresa
Información de contacto
evo Business Supplies Limited, Newland House, Unit 2, Express Way, WF6 2TZ, WAKEFIELD, Reino Unido
- 0333 999 3393
- csd@staples-online.co.uk
- staples.co.uk
4,2
Muy bueno
17 mil opiniones
Ha contestado el 98% de las opiniones negativas
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A very quick response,Also much cheaper…
A very quick response,Also much cheaper than any other company.l had emails and text to say when products were coming l will be using this company again .
31 de marzo de 2026
Respuesta de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples Team
Respuesta de Staples UK
Hello, Thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples Team
Respuesta de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Respuesta de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Respuesta de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Great prices
Great prices, great service. I ordered the paper ezpecting it to take 5 to 7 days for delievery but it arrived in two days. Thank you so much.
27 de marzo de 2026
Respuesta de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples Team
The product was good and came quick.
1 de marzo de 2026
Respuesta de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Easy to use website
Easy to use website, good value product, delivered on time. And no phoning up to get me to buy a cheaper own brand cartridge.
26 de marzo de 2026
Respuesta de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
My partner uses this store a lot for…
My partner uses this store a lot for the office bits n pieces.
Delivery is usually quick. Fair pricing for most items too.
29 de mayo de 2025
Respuesta de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Great quick delivery and driver very…
Great quick delivery and driver very helpful as I am disabled.
25 de marzo de 2026
Respuesta de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Highly competitive price and delivery…
Highly competitive price and delivery in under 24 hours
31 de marzo de 2026
Respuesta de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Completley the wrong order arrived
Completley the wrong order arrived, order ref 126142782. I emailed service staples-online.co.uk and the email bounced. So I rang, and the person I spoke to said there had been a few mis-labelled deliveries.
I requested a refund, and was told to email csd staple-online.co.uk which I did , but this email also bounced.
So a complete waste of my money and time.
24 de marzo de 2026
Respuesta de Staples UK
Hello, thank you for your feedback. We are sorry to hear of the issues with your order. Our correct email address is csd@staples-online.co.uk. An email has been sent to you to discuss this further. Sincere Apologies for the inconvenience caused by this. Kind regards, Staples team.
Very Good Service
24 de marzo de 2026
Respuesta de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Not received my product!
Not received my product!
I placed an order on 24 March, had an email to confirm, payment was taken.
I then received a request to review the product on Trust Pilot on 13 April. Instead of writing a review, I contacted Staples' customer services team to inform them that I hadn't received the product... and not only haven't I received my product (it's now 20 April), but I also haven't received a reply to my email. So, unfortunately, I won't be using this company again - but still require a full refund or my product!
24 de marzo de 2026
Respuesta de Staples UK
Hello, thank you for your feedback. We are sorry to hear of the issues with your order. An email has been sent to you with the proof of delivery and to discuss this further. Sincere Apologies for the inconvenience caused by this. Kind regards, Staples team.
Whole Process easy from order to delivery.
The whole process was simple to follow from start to finish. Website easy to navigate, costs were as expected and delivery was great. Will use again in future.
30 de marzo de 2026
Respuesta de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
The cling film containers were broken…
The cling film containers were broken so I had to buy a special repaire kit to be able to use the cling film. It was an awful experience
23 de marzo de 2026
Respuesta de Staples UK
Hello, thank you for your feedback. We are sorry to hear of the issues with your item. For future reference, if an item does not arrive as expected, please contact our customer services team who will rectify the issue. An email has been sent to you regarding this. Sincere apologies for the inconvenience caused by this. Kind regards, Staples team.
Respuesta de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Respuesta de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Respuesta de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Excellent Service
Unfortunately I received a faulty stapler. However after talking to Customer Service a replacement was sent out and arrived the following day. Excellent service
10 de abril de 2026
Opinión espontánea
Respuesta de Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
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