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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Tried to get a replacement coffee that Starbucks messed up on - that's all I wanted - for Starbucks to credit me for my drink. They asked me for a receipt - I wasn't given one in the drive thru - so I... Ver más

Valorada con 3 estrellas sobre 5

If you are offering healthy options like egg bites and non dairy lattes and drinks what is the point of using almond milk that has fillers and therefore carbohydrates.. PLEASE offer plain old unswee... Ver más

Valorada con 1 estrellas sobre 5

First, they had no dark roast ready (3rd day in a row) 90 minutes after opening time. Then I am sitting having a Pike instead and I get interrupted by some lazy delivery truck driver, (because he wan... Ver más

Valorada con 5 estrellas sobre 5

Stellar staff and service. I have been a gold card member since 2011 (and enjoying Starbucks long before that) but I have never had such kind and accommodative service. The staff here make you f... Ver más

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2,1

Malo

TrustScore: 2 sobre 5

122 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,1

Todas las opiniones

(122)

28 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Tried to get a replacement coffee…

Tried to get a replacement coffee that Starbucks messed up on - that's all I wanted - for Starbucks to credit me for my drink. They asked me for a receipt - I wasn't given one in the drive thru - so I provided a copy of my Visa statement plus a photo of the cup with the order on it - no response. Terrible customer service - I have since stopped going to Starbucks.

6 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This chain is way overrated

This chain is way overrated, from over priced drinks to fruit that should be thrown out. Come on, it's flavored water. I can buy a case of Coca Cola for $7.00. That's about .50 cents a can. You do the math. What a rip off.

8 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Extremely disappointed with the way…

Extremely disappointed with the way Starbucks handled my account concerns. I was double charged for transactions and contacted Customer Service to resolve the issue. I was asked to provide proof from my bank, which I did.

Shortly afterward, the remaining balance on my Starbucks card was removed without my knowledge or consent and later described as a refund. When I tried to explain that I wanted the funds returned to my Starbucks card and requested clarification, I received responses that failed to address my concerns. It felt as though Starbucks had decided to close the matter rather than work toward a resolution.

The financial loss is frustrating, but the lack of communication and customer support was even more disappointing. Customers deserve transparency, timely responses, and respect when raising legitimate concerns. Unfortunately, that was not my experience.

8 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Frustrating

Frustrating
zero satisfaction
Starbucks at Main Street/sandalwood location 30 minutes wait
Understaff
Avoid this location

15 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad service and bad attitude !

First, they had no dark roast ready (3rd day in a row) 90 minutes after opening time. Then I am sitting having a Pike instead and I get interrupted by some lazy delivery truck driver, (because he wants to minimize his steps to the door) and interrupts me asking to move my vehicle. I said no, so he tells the staff loudly that there will be no delivery today ! Then all 3 staff gang up on me to move my car whereupon I said I am leaving and never coming back. In fact, I am also quitting Starbucks permanently, and I am one of their top customer spending 100-200 a month for the last 20 years.

15 de mayo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Canadian customers are not rewarded

I love getting a latte before work everyday. The staff are friendly and absolutely wonderful but as a Canadian customer I am really disappointed that in the U.S customers get extra stars for a personal cup but Canadian customers do not.

1 de abril de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Switched & never been happier

Besides my iced teas falling over due to drivers not knowing how to situate them in their vehicles, I love starbucks, especially the one closest to me. I was always a tim Hortons lover and never thought id switch. But I only drink cold coffee or iced teas now, so I completely switched 100% to Starbucks 4 years ago for my cold drinks and breakfast wraps which is always taste & very fresh! The black tea lemonade with peach juice in the summer months, are just to die for & come with just the right amount of ice to keep them very cold & not watered down. While slightly pricey, im a firm believer that if you want a good quailty coffee especially, you get what you pay for.

23 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

STARBUCKS PERTH DOES NOT HONOUR LOYALTY PERKS

Starbucks Perth- I have complained numerous times about the fact that they do not have change and they seem to be forcing people to use their app. My wife has been a member for over 8 years now so she is entitled to a free coffee supposedly within 2 weeks of her birthday, or so the email Starbucks sent her says.
She went in 10 days after her birthday and tried to collect on this and was told she was not entitled to a free coffee since she hadn't purchased all her coffees at that specific location. It said nothing to that effect on the email from Starbucks! So much for a loyalty perk!!

8 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

BEWARE the Starbucks Scam !!!

BEWARE the Starbucks Scam !!!
Starbucks sends out email promo's (buy $25, get a $5 card on us). You buy the card, you don't get the promo.

I spoke to a supervisor (Michael) and they claim it was a limited time offer. I replied that their website allowed me to purchase, and did not say "promo not valid" etc. 3 months later, 7 emails, and 3 calls to find out that they don't honor their promo.

I feel that they use shady & false advertising in their promos ... and not inform the customer at point of sale that the promo is not available.

25 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I hate their promotion never benefits…

I hate their promotion never benefits you in any way always miss the points or they make you try drinks you don’t like. Wow I have slowed down quite a bit and I think I will stop going. Their live agents are terrible.

28 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I would give them 0 stars

I would give them 0 stars, if I could. They had coffee delivered 8 hours before it was requested to be delivered & expected people to drink it after it was sitting on a deck outside. No refund given .

13 de enero de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Starbucks is generally reliable and the…

Starbucks is generally reliable and the drinks are what you’d expect, so no real complaints there. However, during my last visit the wait time was much longer than it should have been, especially considering it wasn’t overly busy. The staff were polite, but the service felt slow and a bit disorganized. Overall it was okay, but the long wait took away from the experience.

9 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Starbucks is overpriced crap

Starbucks is overpriced crap. Always Burned beans. I had a macchiato and it horrible, even if it was half the outrageous prices it would still be bad. I don't know why this terrible brand even exists. Anyone with any taste would avoid it.Worshippers of the brand have been brainwashed.The false you get a choice propaganda h as gone too far. It's always been bad.

11 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shitshow service

Wow. So they close the location that we used to go to and now it’s a dead zone to find a location. The nearest three are all a long drive away. Also now they are extremely slow because of the long line (30 minutes and counting on app order). Closing locations may have been good for the cost side of the ledger but shit service isn’t good for the revenue side. I hardly go now because each time it’s a shit show.

21 de noviembre de 2025
Opinión espontánea

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