A wonderful customer service experience.I asked if I could buy replacement blades for my Pilo 1. I was emailed for photos of the Pilo and my name and address and sent to me free of charge. I can't f... Ver más
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Consulta las opiniones de los clientes
I recently purchased a Cirrus 3 steamer and during my first brief use the bottom fell off it and disconnected from The water tank. I have tried to contact Steamery about a refund on two occasions and... Ver más
Faulty steamer and not heard back from customer services as yet - hope to v soon for an exchange. Beautiful designed products though! To update - Via instagram I was able to get in contact with cu... Ver más
La empresa ha respondido
Great packaging, great build quality however even when buying the most expensive model available it just doesn’t get hot enough to take out creases to (near) perfection like a normal iron BUT nor is i... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Steamery UK
Escrito por la empresa


Breathing fresh air into textile care
Steamery is a Scandinavian clothing care brand that wants to modernize the way we treat our clothes. We make innovative clothing care products that combine minimalist design with powerful performance and functionality. Our mission is to inspire people to take better care of their clothes so their wardrobes can last longer. On a grand scale, we aim to slow down unsustainable processes and inspire a slow fashion lifestyle.
The company was founded in 2014 and today we have resellers across the globe. We are a team of entrepreneurs, designers, and textile engineers passionate about making clothing care modern again. Our product range includes steamers, fabric shavers, laundry detergents, and accessories that help extend the life of your wardrobe.
We like to think that you never really own a garment. We prefer the notion that you are only caring for it until the next owner. At Steamery, we want to educate and inspire people to care for their clothes in a conscious way and view their garments as lifelong companions and worthwhile investments that can last for generations to come rather than temporary items to wear once and then throw away.
Información de contacto
Reino Unido
- contact@steamery.co.uk
- steamery.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 62% de las opiniones negativas
Suele responder en menos de 2 semanas
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Great quality product
Great quality product. Perfect function. Very clear straightforward guide to correct use and product care. I am very pleased with my purchase.

Respuesta de Steamery UK
5 Star Customer Service
Purchased one of Steamery's products from an independent retailer. Unfortunately I had an issue with it, so contacted Steamery directly. Their customer service was fantastic. Highly recommend the company and their products!

Respuesta de Steamery UK
Poor battery life when fully charged: Pilo2 fabric shaver
I bought a Pilo 2 fabric shaver, hoping the high price would deliver quality. While the device works well, when fully charged it only lasts for 10 mins or less before running out. The description of the product says it will run for 2 hours. I have only been dealing with light bobbling/fluff on my jumpers but this makes it not fit for purpose and very unsatisfactory for the price.

Respuesta de Steamery UK
Happy Customer
Fast, efficient ordering and delivery time. The product works really well, very happy with my purchase.

Respuesta de Steamery UK
Brilliant knitwear bobble remover 😊
So chuffed with my wee jumper bobble remover…. Ordered on Monday, arrived Tuesday and all my jumpers looking fluff free and almost like new… I went for the bigger option at £55 and glad I did, who knew how much bobble fluff my jumpers had? Great wee gizmo and delighted with my purchase.

Respuesta de Steamery UK
My steamer has broken and the company…
My steamer has broken and the company have responded swiftly and are arranging a replacement . Very happy with the customer service!

Respuesta de Steamery UK
Hello I think the product is good and…
Hello I think the product is good and bigger than expected but also quite heavy if you are doing numerous garments.

Respuesta de Steamery UK
I have not used the product yet
I have not used the product yet, but was very happy with the processing and delivery time.

Respuesta de Steamery UK

Respuesta de Steamery UK
The item well delivered
The item well delivered.
Until now I did not have a chance to use this product until now due to I am still traveling.
But I know the product as I use it before and it is excellent product.

Respuesta de Steamery UK
I am returning this item..steamery said…
I am returning this item..steamery said they will pick up the item due to its size. It's been arranged by them to come pick it up every day and every day they say it will be btwn 9-14.00 ..this is now day 9 of them arranging to come, and everyday passes but no pickup happens..i spoke to their manager on fri, I was promised a pickup yest and here we go again no pickup. What a disaster of a company, so happy to be returning this rubbish to their rubbish,poorly run company

Respuesta de Steamery UK
No regard for environmental impact
Broke just outside two year guarantee window. Was not expecting to replace but would not offer any advice to repair or troubleshoot. No regard for environmental impact of items that break down despite premium price tag. Would not repurchase.

Respuesta de Steamery UK
Excellent steamer
I’ve only used the Professional Steamer once so far so can’t really give a proper review, but I did steam my coat to freshen it up and it did fluff up the material and ironed out all the creases in the satin lining. So far I am very impressed.

Respuesta de Steamery UK
Beautiful looking product
Beautiful looking product, sadly mine hasn’t worked since first use. Tried all the various recommendations for cleaning, maintenance and charging. Still no joy, unfortunately I’ve received a faulty product.

Respuesta de Steamery UK
Excellent fabric shaver
I borrowed the fabric shaver from a friend as I was very unimpressed with the one I had. I was amazed at how good this one was & de piled all my jumpers quickly & efficiently. Consequently I bought one for myself!

Respuesta de Steamery UK
A good product which arrived very soon…
A good product which arrived very soon after placing the order.

Respuesta de Steamery UK
best defuzzer I've ever used
made my old cardi look much more presentable and easy to remove bobbles and fuzz

Respuesta de Steamery UK
Great purchase
Quickly dispatched and is a great powerful steamer and looks lovely 🥰

Respuesta de Steamery UK
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