Excellent customer service from Catherine who was polite and attentive. She was able to answer the majority of my queries but sought assistance from her manager who kindly assisted. No complaints a... Ver más
La empresa ha respondido
Localización
Cambiar localización40 Denmore Road, Bridge of Don, AB23 8EF Aberdeen, Scotland, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Order: 281996 We had a mix up with the L shaped suite and motorised component being different from our order from Aberdeen store. Steve in the furniture division dealt with us and helped us make... Ver más
La empresa ha respondido
We bought 2 beds. They are really good quality. The delivery was about 3 weeks after the purchase and the communication about it was accurate. I was a bit worried coz I didn't get loads of emails... Ver más
La empresa ha respondido
Knowledgeable staff who were helpful, friendly and approachable, without being forceful or imposing. We visited a few times to make sure the sofa was the right one for us and we were able to speak to... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Tienda de muebles para dormitorio
- Tienda de pisos
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Colchonería
Escrito por la empresa
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Información de contacto
40 Denmore Road, Bridge of Don, AB23 8EF, Aberdeen, Scotland, Reino Unido
- 01224 704250
4,8
Excelente
773 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Arron was really helpful and gave good…
Arron was really helpful and gave good advice when we spent time choosing a dining room table, chairs and bar stools. It was a big decision and we appreciated his patience as we took time pondering over different options.
24 de mayo de 2026
Opinión espontánea
Respuesta de Sterling Home - Aberdeen
Hi Karen
Thank you so much for your kind feedback.
We’re delighted to hear that Arron was able to support you in choosing your dining table, chairs, and bar stools. We understand how important these decisions are, and it’s great to know his patience and advice made the process easier and more enjoyable for you. We’ll be sure to pass your lovely comments on to him.
Thank you again for choosing us, and we hope you enjoy your new furniture for many years to come!
Kind Regards
The Sterling Home Team
New mattress
We went to Sterling to look at sofas but ended up buying a new mattress at a good price on the penultimate day of the spring sale. Jonas was very helpful in our purchase, finding out what type of mattress we preferred before suggesting several different mattresses for us to try before we reached a final decision.
24 de mayo de 2026
Opinión espontánea
Respuesta de Sterling Home - Aberdeen
Hi Andrea,
Thank you for sharing your feedback with us.
We’re delighted to hear that Jonas took the time to understand your preferences and helped guide you to the right mattress. It’s great that you were able to take advantage of our spring sale too.
We hope you enjoy many comfortable nights ahead.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Excellent staff & service
I had been considering purchasing a new suite for a very long time, honestly believing that what I wanted didn’t actually exist. I had seen a suite in the Elgin branch & had taken family members into Bridge of Don to be able to get a second opinion. Upon speaking with Donald & Jason it was suggested we took swatches home to view them in my room. We returned to the store to check out my choice of combinations. Jason then took us to see a similar but alternative option while waiting for Donald to be free for his customer. Sitting with both I asked each to give me their honest opinion as to what their choice would be. Both choosing differently. I then explained my thinking about both products & the pros & cons before deciding to go ahead with the purchase of the second option which I hadn’t even previously considered. Both Donald & Jason deserve recognition for their patience & product knowledge. Thank you both very much for not being “pushy” salesmen & for allowing me to take my time. At no point did they make me feel I was wasting their time even after the store had officially closed!
24 de mayo de 2026
Opinión espontánea
Respuesta de Sterling Home - Aberdeen
Hi Samantha,
Thank you for taking the time to share your feedback, we’re absolutely delighted to hear about your experience.
It’s wonderful to know that Donald and Jason supported you throughout your journey and helped you find the perfect suite, even one you hadn’t initially considered. Their patience, honest advice, and product knowledge are exactly what we aim to deliver, and it’s especially pleasing to hear you felt comfortable and never under pressure—even after closing time.
We will be sure to pass on your kind words to both Donald and Jason—they’ll be thrilled to receive this recognition.
We truly appreciate your feedback and hope you enjoy your new suite for many years to come.
Kind regards,
The Sterling Home Team
First sofa
I was taken care of by Donald. He was good and funny and he helped me out with my first sofa!
24 de mayo de 2026
Opinión espontánea
Respuesta de Sterling Home - Aberdeen
Hi Conor,
Thank you for your feedback!
We’re delighted to hear Donald made your experience so enjoyable—his friendly and helpful approach really makes a difference. It’s great to know he supported you with your first sofa purchase. We’ll be sure to pass on your kind comments.
Enjoy your new sofa and thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Had a great experience with Donald…
Had a great experience with Donald after being back and forth for a couple of weeks but helped me narrow down what I was after!
24 de mayo de 2026
Opinión espontánea
Respuesta de Sterling Home - Aberdeen
Hi Emma,
Thank you for your lovely feedback.
We are so pleased to hear that Donald was able to support you throughout and help you narrow down exactly what you were looking for – we will be sure to pass your kind comments on to him.
We hope you enjoy your purchase and thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Recently got a sofa from Sterling
Recently got a sofa from Sterling. Donald was helpful and very cheery.
24 de mayo de 2026
Opinión espontánea
Respuesta de Sterling Home - Aberdeen
Hi,
Thank you for your feedback.
We’re so pleased to hear you’re enjoying your new sofa and that Donald provided such helpful and cheerful service. We will be sure to pass on your kind comments to him—he’ll be delighted.
Thank you again for choosing Sterling Home Aberdeen.
Kind regards
The Sterling Home Team
Great experience both times I have been…
Great experience both times I have been in! Donald is just so friendly and easy to speak to. Takes his time to explain and ensure you understand absolutely everything! Couldn’t have asked for a better person to help me!
23 de mayo de 2026
Opinión espontánea
Respuesta de Sterling Home - Aberdeen
Hi Morgan,
Thank you for your wonderful feedback!
We’re delighted to hear you’ve had such great experiences with us, and that Donald made such a positive impact. His friendly approach and dedication to making sure everything is clearly explained really do make a difference.
We’ll be sure to pass your kind comments on to him. We look forward to welcoming you back again soon!
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Excellent
Excellent, knowledgeable service from Donald. He took the time to get to know us and our needs. A pleasure doing business with him.
22 de mayo de 2026
Opinión espontánea
Respuesta de Sterling Home - Aberdeen
Hi Kenny,
Thank you for your kind feedback.
We’re delighted to hear Donald provided such great service, taking the time to understand your needs. We will be sure to pass on your comments—he’ll really appreciate it.
We look forward to welcoming you back again soon.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Thank you to Matt for helping us buy…
Thank you to Matt for helping us buy our sofa for a first home, very friendly and helpful
19 de mayo de 2026
Opinión espontánea
Respuesta de Sterling Home - Aberdeen
Hi Mhairi
Thank you so much for your kind words.
We’re delighted to hear that Matt was able to help you find the perfect sofa for your first home. We’ll be sure to pass on your feedback to him.
Wishing you lots of comfort and happiness in your new home.
Kind Regards
The Sterling Home Team
Respuesta de Sterling Home - Aberdeen
Hi Danny
Thank you for your kind feedback. We’re delighted to hear that Matt was more than helpful during your visit. We’ll be sure to pass your comments on to him, he'll really appreciate it.
We’re glad you had a positive experience and hope to welcome you back again soon.
Kind regards
The Sterling Home Team
Steve was really helpful and very…
Steve was really helpful and very knowledgeable about the sofa products
17 de mayo de 2026
Opinión espontánea
Respuesta de Sterling Home - Aberdeen
Hi Kirstie
Thank you so much for your kind feedback.
We’re delighted to hear that Steve was helpful and able to share his knowledge of our sofa range with you. We’ll be sure to pass on your comments to him, it will mean a lot.
We really appreciate you taking the time to leave a review and hope to see you again soon!
Kind Regards
The Sterling Home Team
Great experience with Donald
Great experience with Donald. Made the whole process really easy and relaxing.
17 de mayo de 2026
Opinión espontánea
Respuesta de Sterling Home - Aberdeen
Dear Hannah
Thank you for your kind feedback.
We’re delighted to hear you had such a great experience with Donald. He’ll be pleased to know he made the process easy and stress-free for you.
We really appreciate you taking the time to share your thoughts.
Kind Regards
The Sterling Home Team
Good customer service
Good customer service, Aaron was very helpful and he understood what we were looking for.Once we decided he explained all our options in detail
16 de mayo de 2026
Opinión espontánea
Respuesta de Sterling Home - Aberdeen
Hi Terry
Thank you so much for your kind feedback.
We’re delighted to hear that Aaron provided such helpful and attentive service, taking the time to understand your needs and clearly explain your options. We’ll be sure to pass on your lovely comments to him.
We really appreciate your support, thank you for choosing us!
Kind Regards
The Sterling Home Team
Helpful Staff
Good range of flooring (and evreything else). The staff are helpful and knowledgeable - without being pushy.
1 de mayo de 2026
Respuesta de Sterling Home - Aberdeen
Hi Irene
Thank you for your kind feedback.
We’re really pleased to hear that you had a positive experience and that you enjoyed our range of flooring and furniture. It's great that you found the team helpful as we always aim to offer knowledgeable support without any pressure and it's good to hear that this came across.
We appreciate your support and hope to see you again soon.
Kind Regards
The Sterling Home Team
Aaron Essen our sales person was so…
Aaron Essen our sales person was so helpful and professional while serving us. He made us feel relaxed and helped us decide on which sofa would suit our needs. Would definitely recommend 100%
19 de abril de 2026
Opinión espontánea
Respuesta de Sterling Home - Aberdeen
Hi Colin,
Thank you for taking the time to share your feedback.
We’re so pleased to hear that Aaron was so helpful and that he helped you feel at ease while choosing the right sofa for your needs. Your kind comments will be passed on to him, and we really appreciate your 100% recommendation.
Thank you for choosing Sterling Home Aberdeen and we hope to see you again.
Kind Regards
The Sterling Home Team
First class service
Our salesman Matt was a pleasure to deal with,very knowledgeable and polite
We’ve had a few suites from Sterling over the years and they never disappoint.
Highly recommended.
13 de mayo de 2026
Opinión espontánea
Respuesta de Sterling Home - Aberdeen
Hi Ian,
Thank you for taking the time to share such lovely feedback.
We’re delighted to hear that Matt was great to deal with.
It’s also fantastic to know you’ve enjoyed several suites from Sterling over the years and continue to be happy with your experience. Thank you very much for the recommendation it means the world to us.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Donald was excellent
Donald was excellent, full of knowledge and very helpful!
11 de mayo de 2026
Opinión espontánea
Respuesta de Sterling Home - Aberdeen
Hi Krissy
Thank you so much for your kind feedback!
We’re delighted to hear Donald provided such a knowledgeable and helpful service. We’ll be sure to pass on your comments, he’ll really appreciate it.
Thanks again for choosing us and for taking the time to share your experience.
Kind Regards
The Sterling Home Team
Excellent service
Steve, Donald and Thomas were very welcoming and friendly whilst helping me and my partner buy furniture for our first home! Thoroughly recommend and would absolutely use again!
10 de mayo de 2026
Opinión espontánea
Respuesta de Sterling Home - Aberdeen
Hi Katie
Thank you so much for your kind feedback!
We’re delighted to hear that Steve, Donald, and Thomas made your experience such a positive one while helping you furnish your first home, such an exciting milestone.
We really appreciate your recommendation and look forward to welcoming you back again in the future.
Kind Regards
The Sterling Home Team
Seen by Donald
Seen by Donald, very friendly and helpful when selecting furniture, brilliant experience!
9 de mayo de 2026
Opinión espontánea
Respuesta de Sterling Home - Aberdeen
Hi Aimee,
Thank you for taking the time to leave feedback.
We’re delighted to hear that Donald was so friendly and helpful while you were selecting your furniture, and that you had such a brilliant experience. We will be sure to pass your kind comments on to him.
Thank you for choosing Sterling Home Aberdeen and we hope to welcome you again soon.
Kind Regards
The Sterling Home Team
Respuesta de Sterling Home - Aberdeen
Hi Rhys,
Thank you for your kind feedback.
We’re really pleased to hear that Donald was extremely helpful, he is a very valued member of our sales team and we’ll be sure to pass your comments on to him.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.