Excellent customer service from Catherine who was polite and attentive. She was able to answer the majority of my queries but sought assistance from her manager who kindly assisted. No complaints a... Ver más
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40 Denmore Road, Bridge of Don, AB23 8EF Aberdeen, Scotland, GB
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Excellent customer service from Catherine who was polite and attentive. She was able to answer the majority of my queries but sought assistance from her manager who kindly assisted. No complaints a... Ver más
La empresa ha respondido
Order: 281996 We had a mix up with the L shaped suite and motorised component being different from our order from Aberdeen store. Steve in the furniture division dealt with us and helped us make... Ver más
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We bought 2 beds. They are really good quality. The delivery was about 3 weeks after the purchase and the communication about it was accurate. I was a bit worried coz I didn't get loads of emails... Ver más
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Knowledgeable staff who were helpful, friendly and approachable, without being forceful or imposing. We visited a few times to make sure the sofa was the right one for us and we were able to speak to... Ver más
La empresa ha respondido
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
40 Denmore Road, Bridge of Don, AB23 8EF, Aberdeen, Scotland, Reino Unido
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Catherine was very helpful gave all the time I needed to make you choice.
Catherine was very polite and friendly

Respuesta de Sterling Home - Aberdeen
We were in the store looking for a new dining table, during our stroll around the store everyone we met was welcoming and enquiring if we needed assistance. When we had settled on the table Donald approached us, he was friendly, humorous and informative. He went over all the options for the table and chairs, gave us information about the delivery and set up of our purchase.
Every time I visit I could spend a fortune! Love the Aberdeen store and the staff, always a smile and a bit of banter.

Respuesta de Sterling Home - Aberdeen
Arran was extremely helpful and patient with my choice of mattress. I had gone into the store with a couple of options I had previously seen online, and although the store didn't stock these, he was very knowledgeable and recommended a few alternative options. He left me to test several mattresses in my own time and provided great customer service all round, answering all of the questions I had explaining everything in good detail. Having had a past in customer service myself, he's a fantastic advisor, perfectly balancing his great sense of humour with knowledge and professionalism. I'd gladly return to Sterling for any other home furnishings. Thanks again Arran!

Respuesta de Sterling Home - Aberdeen
Donald was excellent from start to finish as always

Respuesta de Sterling Home - Aberdeen
We was in Sterling furniture in Aberdeen today and had fantastic service from Donald my mum left very happy with a new sofa thank you for all your help today

Respuesta de Sterling Home - Aberdeen
As soon as we entered the store we knew that it was going to be great
And it was
Staff very friendly helpful and knowledgeable
Service I’ve not had for many a year
Most definitely will be going back for a complete refit of our sons house
Must mention both Steve and Jason who could not do more
They have already gone the extra mile including delivery etc

Respuesta de Sterling Home - Aberdeen
Donald was very helpful and didn’t pressure us at all and was patient.

Respuesta de Sterling Home - Aberdeen
Met Donald at Sterling, very knowledgeable & helpful. Brilliant assistance!

Respuesta de Sterling Home - Aberdeen
Dealing with Catherine Grigor who was informative with no pressure to buy.......hence why we returned the next day and made our purchase! Thank you Catherine 😀

Respuesta de Sterling Home - Aberdeen
Great service from Donald from start to finish, had great knowledge highly recommend.

Respuesta de Sterling Home - Aberdeen
Visited for the spring sale and bought a new sofa, very helpful salesman Matt made the experience simple and easy.. Thanks Matt

Respuesta de Sterling Home - Aberdeen
Ryan and Jason have both been extremely helpful, patient and very friendly to my partner and I whilst in the process of purchasing our home furniture. It was a seamless process and we truly appreciated their help.

Respuesta de Sterling Home - Aberdeen

Respuesta de Sterling Home - Aberdeen
Donald was excellent and very knowledgeable about the range of sofas available. Not imposing like you get in other shops and he was very cheerful. Made all the difference!

Respuesta de Sterling Home - Aberdeen
Donald was our sales representative. He was outstanding very professional polite and knowledgeable

Respuesta de Sterling Home - Aberdeen
Steve was ace! Sofa looks amazing! Thank you for great service.

Respuesta de Sterling Home - Aberdeen
Although it was near to closing time, we weren't rushed into making a decision. Matt, explained everything about our proposed purchase and detailed payment options clearly and we were more than happy with the service.

Respuesta de Sterling Home - Aberdeen
Big shoutout to jonas law. Friendly helpful and polite when purchasing bedroom furniture and bed,

Respuesta de Sterling Home - Aberdeen
Catherine is a credit to the team at Sterling Home, she was very patient and friendly

Respuesta de Sterling Home - Aberdeen
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