We were looking for good drawers for a bedroom and didn't want to pay a fortune. The ones we bought from Sterling was just what we were looking for. They are nice to look at and a decent size, st... Ver más
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We were looking for good drawers for a bedroom and didn't want to pay a fortune. The ones we bought from Sterling was just what we were looking for. They are nice to look at and a decent size, st... Ver más
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My experience with sterling homes was great as soon as I arrived i was attended to. My advisor who was named Frank was very helpful and explained everything about my purchase. Everything was smooth sa... Ver más
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The suite I bought is not of the quality I’d expect for the amount of money I paid for it. The lining at the bottom is of a plastic material that feels quite cheap, other suites I’ve had through... Ver más
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Evelyn and Lynette went above and beyond. They really helped us out when we were let down by another supplier and we very much appreciate it. Excellent customer service.
La empresa ha respondido
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
2129 London Road, G32 8XQ, Glasgow, Scotland, Reino Unido
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Marion at Tollcross branch was absolutely brilliant. An asset to the company.
Was very patient with us.
And we ended up with a lovely new sofa

Respuesta de Sterling Home - Glasgow
Sales assistant was so professional and helpful.
Took the time to advise things on the furniture that we hadn't really noticed.
Also advised on the protection available for stain guard etc

Respuesta de Sterling Home - Glasgow
Staff very helpful but not at all pushy. Staff gave me time to browse and were able to answer any question’s. Good experience very friendly staff

Respuesta de Sterling Home - Glasgow
Sam the new guy was very helpful. Got exactly what we needed. Had the whole day set aside to go round stores and got our sofa sorted within an hour in the first shop we went to. Went for a wee coffee in their shop after the sale and the lady from head office called us there and then to arrange delivery for a few days later.

Respuesta de Sterling Home - Glasgow

Respuesta de Sterling Home - Glasgow
Following previous positive dealings at the Tillicoultry branch we have been recently frequenting the London road branch cafe and have been delighted with the quality of food and especially the very polite friendly hard working staff there.
We weren’t actually in to buy furniture on Monday but ended up buying a new mattress at a great price.We were served by Margaret Gibb who was a pleasure to deal with.
For the record we also bought a new sofa,chair and large rug from the Tillicoultry store in May which have been a fantastic addition to our home.
We can’t wait now for the new mattress to arrive and finally get a decent night’s sleep with both of us together in the same bed again.

Respuesta de Sterling Home - Glasgow
Ordered Chiltern suite received in July after 2 weeks notified Sterling about problems with suite,had an assessor out to investigate 2 faults we had.The first assessor investigated a noise from suite when sitting and the cushion was flattening he informed us the legs were slack he tightened them and put felt pads on the feet he commented on the cushion but did not report it.2nd assessor came out after we had to phone customer service to asked what is being done regarding cushion,assessor agreed foam in cushion was flat and ordered a replacement,advised it would take 4 weeks for replacement, since then the cushions on the sofa are exactly the same, going flat.the advise given was you need to plump your cushions up.
This is not acceptable as it appears to be a inferior foam , I would avoid ordering this manufacturer at all cost and don’t entertain them don’t buy
I am also disappointed that a company like sterling are prepared to deal with this standard of furniture and reviews for this manufacturer Ashwood concur with our faults wish I checked their reviews before ordering a lesson learned looking to replace suite expensive mistake

Respuesta de Sterling Home - Glasgow
salesperson was excellent and ensured we got the best deal for what we were looking for. Ensured we got additional cushions as part of the deal after enquiring for us.

Respuesta de Sterling Home - Glasgow
Marion and Patrick were just a pleasure to work with. Provided so much support when looking to finalise our first purchase for our new home!
Looking forward to returning to purchase our second one

Respuesta de Sterling Home - Glasgow
Eric, was great, very knowledgeable and of great assistance

Respuesta de Sterling Home - Glasgow
I have used sterling a few times now for my beds and mattresses!
Staff in this department very helpful and friendly!
Would recommend.
James

Respuesta de Sterling Home - Glasgow
I had a great experience when purchasing my furniture. The lady was very professional and helpful.
My items were delivered really quickly and the delivery guys set everything where I wanted it and they were really good 👍 👌

Respuesta de Sterling Home - Glasgow
We were helped by Marion Hanley with our suite we bought. Marion was very helpful and pleasant. She went above and beyond to make sure we were happy with our purchase.

Respuesta de Sterling Home - Glasgow
We visited the Sterling store on 27/06/2025 where we ordered two Starley bar stools (dark Brown). We placed the order on the basis that they could be delivered in 4 weeks (as advised by the sales assistant). This would have meant that we should have received these around the end of July. On contacting the store today we were advised that it will be September before we receive our order and at this point in time the date Sterling cannot advise when we will receive in September. Having paid in full (what we thought was the right thing do since it was only 4 weeks until delivered) we are still awaiting delivery which we have been advised will now be September (date uknown). Had we known it was going to be a September delivery at the time we would have went elsewhere. Unfortunately the sales person lied to us. Not only that but Sterling then sent out this customer feedback review event though we have not received our goods. Overall disappointing as having been a Sterling/Forrest customer for many years and never experienced this issue before.

Respuesta de Sterling Home - Glasgow
The bar stools I wanted were in stock.
Arrived in store on time.
Well packed and easy to assemble.
Look great in my kitchen.

Respuesta de Sterling Home - Glasgow
Looking for a new comfortable sofa which is sized for short people. After looking online there were 2 or 3 sofas I liked the look of but frustratingly only the overall dimensions were listed! There was no detailed diagram showing seat heights and depths. So I went to my nearest store at opening time to ensure finding a member of staff available. My first choice of sofa looked nice, was comfortable but too big and heavy. My second choice of sofa was not in that store. So along with the salesman I tried out a variety of smaller sofas. The Lorca seemed perfect, the right size, good choice of fabrics and neither traditional nor too modern. Went home to check sizes and that it would fit in the space and more importantly go up 2 sets of stairs to the top floor. All good and returned to the store later in the day to order with the same salesman. A result thank you Sterling.

Respuesta de Sterling Home - Glasgow
Great service from Jamie in the London Road store.

Respuesta de Sterling Home - Glasgow
Member of staff that dealt with us was very helpful and ia a asset to your store in hlasgow branch

Respuesta de Sterling Home - Glasgow
The sales woman - Margaret was very knowledgeable but in no way pushy which I greatly appreciated.

Respuesta de Sterling Home - Glasgow
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